business logo of J&P Cycles

J&P CyclesReviews 19,126

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,367
quality
18,467
This company responds to reviews on average within 5 days

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61,753 reviews

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New York
3 reviews
0 helpful votes
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N/A
September 29, 2024

Great experience. The items ordered were in stock and arrived on time

Date of experience: September 19, 2024
North Carolina
1 review
0 helpful votes
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Quick Delivery
September 29, 2024

As stated it would arrive in a timely fashion. Good customer service help.

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
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Wrong item
September 29, 2024

Love the head wraps, but one of them was the wrong color. I still like it though.

Date of experience: September 19, 2024
Pennsylvania
1 review
0 helpful votes
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It's the world of imagination for parts
September 29, 2024

Easy to order and check out. Fair pricing. Looking forward to my next purchase.

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
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Have what I need
September 29, 2024

J & P always has what you need, easy to order, easy shipping! Thank you

Date of experience: September 19, 2024
Missouri
1 review
0 helpful votes
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Great
September 29, 2024

Got here fast and working great.great price fit like a glove.

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
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Happy Customer
September 29, 2024

Awesome. No complaints whatsoever, happy with my purchase

Date of experience: September 19, 2024
Florida
1 review
0 helpful votes
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Had to return!
September 29, 2024

I bought a seat back for my new Honda Goldwing. Unfortunately, there was a small tear in the material so I needed to return the item. Fortunately, there was no problem with the return and J&P gave me credit and then gave me an additional credit to use on my next purchase as a goodwill gesture.

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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In stock item after searching for a year. Excellent fit and direct replacement for OEM '94 XLH883HUG. I wish there were more pictures of the back part of the item but it was factory new item and it was exactly what I wanted. Fast shipping, good price! All competitors were $100 more. Also, this does not come with the trip meter reset knob so keep that and the little screw from your old one, and no wiring diagrams or instructions; however, the wiring harness was spot on and everything was great.

Date of experience: September 19, 2024

So easy
December 17, 2023
Previous review

So easy. J&P always has what I need.

Date of experience: December 17, 2023
Nebraska
1 review
0 helpful votes
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Good prices, great products.
September 29, 2024

Quick easy shopping. Easy to navigate web site, lots to choose from.

Date of experience: September 19, 2024
Hawaii
1 review
0 helpful votes
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Love J&P cycles
September 29, 2024

All good.product...shipping...I always shop with J&P👍🤙

Date of experience: September 19, 2024
Florida
1 review
0 helpful votes
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Overall was a great experience, there was one minor issue after my order was placed but not a huge problem which I figured out. I have ordered from J&P Cycles in the past which was the site I ordered my Streetglide windshield from. After placing my order, I received confirmation via Email my order was received and I'd be updated through processing and when it ships (as with most online companies). I never received any other updates or confirmation that it shipped, and about 4 or 5 days later I received the windshield but it came from the Revzilla Company. No big deal with that, I did a little research and learned J&P was bought by Revzilla at some point and my order was correct just the same. I will say though it is a plus to receive updates on the order so there's a good estimate on the parts arrival date.

Date of experience: September 19, 2024
New York
1 review
0 helpful votes
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Fast and accurate
September 29, 2024

Excellent website, easy to navigate for parts and pictures were true representation

Date of experience: September 19, 2024
California
2 reviews
0 helpful votes
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Found what I needed
September 29, 2024
Updated review

Good, went smoothly, product delivered quickly, thank you

Date of experience: September 19, 2024

Good, went smoothly
September 17, 2024
Previous review

Good, went smoothly

Date of experience: September 7, 2024
Florida
1 review
0 helpful votes
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Nice sound
September 29, 2024

Doesn't exactly quiet down the exhaust, but gives it a nice roar. Definitely feel a better get up and go.

Date of experience: September 19, 2024
Missouri
1 review
0 helpful votes
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Fast and easy
September 29, 2024

Great quality product fast delivery and easy to use website

Date of experience: September 19, 2024
Virginia
1 review
0 helpful votes
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Love old parts for old Sportsters
September 29, 2024

Have had all good transactions with J+P Hope I get a BIG discount on my next order for filling this out!

Date of experience: September 19, 2024
North Carolina
1 review
0 helpful votes
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Title review
September 29, 2024

Parts were ordered, parts came,parts worked,will repeat. Thanks J&P Cycles...your the greatest.

Date of experience: September 19, 2024
Connecticut
1 review
0 helpful votes
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Top notch
September 29, 2024

Ordered a stator for my 06 street glide. Came in two days fit perfectly bike charges again no problems. Great business to buy from.

Date of experience: September 19, 2024
New Hampshire
1 review
0 helpful votes
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Great place to get parts!
September 29, 2024

Products ship quick. They have a lot of parts for older motorcycles that you can't get elsewhere. Prices are the same or better than other parts sites.

Date of experience: September 19, 2024