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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Have had all good transactions with J+P Hope I get a BIG discount on my next order for filling this out!
Parts were ordered, parts came,parts worked,will repeat. Thanks J&P Cycles...your the greatest.
Products ship quick. They have a lot of parts for older motorcycles that you can't get elsewhere. Prices are the same or better than other parts sites.
The part I ordered was exactly what I was looking for, and shipping was fast.
Called customer service before ordering my part and they were helpful. So continued to order my part I needed and it arrived in a timely manner.
It's hard to give you my opinion on parts when they've only been in for a month so check back with me here in a couple months I'll let you know how the parts are doing and they're satisfactory or not
Took me days just to find lens hope there rite one
Passenger pegs were of great quality. Ordering was easy. Shipping only took a week to receive the item.
Good stuff at a good price.i was able to search and find what i was looking for.
I ordered a part for a 1987 harley davidson classic ultra glide. The part I received was for a 1982 to 1986. So I ordered the correct part again and once again it is incorrect. I will not place a 3rd order.
Quick and easy and outstanding customer services
Purchased rear brake light switch, rear brake pads & rear brake master cylinder rebuild kit for my 07 Street Glide. All parts fit & perform as expected.
Very pleased with the experience with J&P Cycle. Got exactly what I ordered
Always easy to find the parts I need. Nice to deal with a company that actually has items in stock which allows for super fast delivery.
It was an easy purchase and a quick delivery. Installation was not difficult at all
My new saddleman solo seat was delivered fast, as always, and the seat is a great addition to my 2023 heritage, conforms to the shape of the frame. Stiff yet comfy. No doubt it will break in. Only put maybe 200 miles on the new seat.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com