business logo of J&P Cycles

J&P CyclesReviews 19,121

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,368
quality
18,461
This company responds to reviews on average within 5 days

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61,740 reviews

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California
1 review
0 helpful votes
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Grips and kick stand extender
September 30, 2024

Super fast shipping great price overall stoked for my order 100% recommend JP Cycles to everyone looking for street bike or motocross parts and or accessories

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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No brakes
September 30, 2024

I received the tire that I ordered. The brakes got sent back to the store. Took an extra week and still waiting.

Date of experience: September 20, 2024
Kimberly E. — J&P Cycles Rep
12 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Singapore
1 review
0 helpful votes
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Passenger floorboards
September 30, 2024

Good quality product but one side went missing after a short ride. Very sad

Date of experience: September 20, 2024
New Jersey
2 reviews
0 helpful votes
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Lights
September 30, 2024

Bought what I thought was a set of lights. It was not. Apparently it was made clear that it was only one light. It was not. You assume when you buy lights for a bike, you buy a set. That's not the case. However, they made it right by expediting shipping and offering a discount in the second light

Date of experience: September 20, 2024
Missouri
1 review
0 helpful votes
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Multiple parts Order
September 29, 2024

Prices, availability great! Shipping…not the best but I get it because I ordered different parts that came from different places, still would have liked to see quicker shipping.

Date of experience: September 19, 2024
Massachusetts
1 review
0 helpful votes
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Cobra Exhaust order
September 29, 2024

Ordered an exhaust late on a Sunday night and it was on my porch on Tuesday! Can't beat that!

Date of experience: September 19, 2024
Colorado
1 review
0 helpful votes
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Walked me through to the exact part I needed! The part fit exactly the way explained.

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
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Quality parts
September 29, 2024

Shipped in timely manner exactly what I expected. I will definitely use again!

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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Fast shipping
September 29, 2024

Everything fast, my order arrived well packed and everything safe, fast tracking number shipment, very happy with my order I will order again guaranteed, good good good good

Date of experience: September 19, 2024
California
1 review
0 helpful votes
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I want to like it
September 29, 2024

It came slightly damaged and I would have returned it if I didn't find an acceptable fix, but I probably end up buying new ones down the road that hopefully aren't damaged

Date of experience: September 19, 2024
Florida
1 review
0 helpful votes
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Great buying experience. Product arrived in perfect condition. Highly recommended.

Date of experience: September 19, 2024
Nebraska
1 review
0 helpful votes
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Love the ease of finding H-D Parts
September 29, 2024
Updated review

Easy to search and purchase, easy online experience! I have used J&P before and will do it again...Recommendation to fellow riders always!

Date of experience: September 19, 2024

Easy purchase
September 18, 2024
Previous review

Easy purchase

Date of experience: September 8, 2024
Tennessee
1 review
0 helpful votes
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Kawasaki motorcycle oil & Oil filters
September 29, 2024

Fair good prices; with you had kawasaki oil filters. Thank you

Date of experience: September 19, 2024
Georgia
2 reviews
0 helpful votes
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Easy peasy
September 29, 2024
Updated review

Ordered what I needed for my bike, and it showed up pretty quick

Date of experience: September 19, 2024

Quick and easy
February 16, 2024
Previous review

Quick and easy

Date of experience: February 16, 2024
New York
3 reviews
0 helpful votes
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N/A
September 29, 2024

Great experience. The items ordered were in stock and arrived on time

Date of experience: September 19, 2024
North Carolina
1 review
0 helpful votes
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Quick Delivery
September 29, 2024

As stated it would arrive in a timely fashion. Good customer service help.

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
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Wrong item
September 29, 2024

Love the head wraps, but one of them was the wrong color. I still like it though.

Date of experience: September 19, 2024
Pennsylvania
1 review
0 helpful votes
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It's the world of imagination for parts
September 29, 2024

Easy to order and check out. Fair pricing. Looking forward to my next purchase.

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
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Have what I need
September 29, 2024

J & P always has what you need, easy to order, easy shipping! Thank you

Date of experience: September 19, 2024
Missouri
1 review
0 helpful votes
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Great
September 29, 2024

Got here fast and working great.great price fit like a glove.

Date of experience: September 19, 2024