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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Super fast shipping great price overall stoked for my order 100% recommend JP Cycles to everyone looking for street bike or motocross parts and or accessories
Good quality product but one side went missing after a short ride. Very sad
Bought what I thought was a set of lights. It was not. Apparently it was made clear that it was only one light. It was not. You assume when you buy lights for a bike, you buy a set. That's not the case. However, they made it right by expediting shipping and offering a discount in the second light
Prices, availability great! Shipping…not the best but I get it because I ordered different parts that came from different places, still would have liked to see quicker shipping.
Ordered an exhaust late on a Sunday night and it was on my porch on Tuesday! Can't beat that!
Walked me through to the exact part I needed! The part fit exactly the way explained.
Shipped in timely manner exactly what I expected. I will definitely use again!
Everything fast, my order arrived well packed and everything safe, fast tracking number shipment, very happy with my order I will order again guaranteed, good good good good
It came slightly damaged and I would have returned it if I didn't find an acceptable fix, but I probably end up buying new ones down the road that hopefully aren't damaged
Great buying experience. Product arrived in perfect condition. Highly recommended.
Easy to search and purchase, easy online experience! I have used J&P before and will do it again...Recommendation to fellow riders always!
Fair good prices; with you had kawasaki oil filters. Thank you
Ordered what I needed for my bike, and it showed up pretty quick
As stated it would arrive in a timely fashion. Good customer service help.
Love the head wraps, but one of them was the wrong color. I still like it though.
Easy to order and check out. Fair pricing. Looking forward to my next purchase.
J & P always has what you need, easy to order, easy shipping! Thank you
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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