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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Make sure the product is on time. Otherwise, the product is very good
I always enjoy shopping with J&P Cycles. They are the first stop when I need something for my bike
Quick and easy ordering, quality parts, never an issue with anything I've ever ordered.
My experience was flawless. Their website is intuitive to access and it was easy to find the parts for which I was searching. The order was placed without issue and the parts were shipped without delay. I wish every experience with an online vendor was as easy as it was with J&P Cycles.
I will (most times) receive my order within 2-3 days of ordering.
Web site is easy to find what I need, fair prices, even an old guy like me can find what I need
J & P usually has what I need and when I go to the store in Sturgis I'm always treated well
Great customer service, quick and easy transaction. I called to get some information on the windshield I was considering and was told that it would be a perfect fit. The rep was not wrong. It fit perfect and looks great on my bike. Shipping was quick too! Will be buying from again
My experience was trouble free and easy I'm sure it won't be my last.
I had a great experience on the site no issues no problems tracking my order. Everything went smooth. I can't be happier with the experience.
Good with the product fastest delivery yet………………………………,,.,:….,,,
Always been a great experience and quality products. Two thumbs up.
Purchased a speedometer that only fits a certain dash that they also sold but could not confirm the interchange
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Can always find what I need and pricing is always reasonable. Wish they gave a mil discount but I still won't complain about the prices.
Quick and easy process. Parts were as described for a reasonable price.
Good site, good products, good prices.
It was a good experience but the hardware does not work on the bike I had to manufacture my own fittings maybe try doing a a chrome bushing in 2 different sizes 3/8 and 5/16-18 cause it does not connect together for a streetbob I know that but there nice mirrors I had to do the same with my flame tear drop set but your parts are ok anyways just a few tube ups thanks
I paid extra for 2 day shipping, but it took 5 days. As the saying goes. Fool me once...
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We looked into this order we see you placed it on 9/15 and FedEx delivered on 9/17. If you have another issue Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com