business logo of J&P Cycles

J&P CyclesReviews 19,094

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey star
grey star
grey star
grey star
grey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,366
quality
18,436
This company responds to reviews on average within 5 days

Instant Feedback

61,651 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Send Message
Share Review
Report Review

Make sure the product is on time. Otherwise, the product is very good

J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We looked into this order we see you placed it on 9/15 and FedEx delivered on 9/17. If you have another issue Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Illinois
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

Positive experience
October 6, 2024
Updated review

I always enjoy shopping with J&P Cycles. They are the first stop when I need something for my bike

Date of experience: September 26, 2024

Always a great experience
August 21, 2024
Previous review

Quick and easy ordering, quality parts, never an issue with anything I've ever ordered.

Date of experience: August 11, 2024
Texas
1 review
0 helpful votes
Follow Jon V.
Unfollow Jon V.
Send Message
Share Review
Report Review

No issues
October 6, 2024

My experience was flawless. Their website is intuitive to access and it was easy to find the parts for which I was searching. The order was placed without issue and the parts were shipped without delay. I wish every experience with an online vendor was as easy as it was with J&P Cycles.

Date of experience: September 26, 2024
Minnesota
1 review
0 helpful votes
Follow Ron K.
Unfollow Ron K.
Send Message
Share Review
Report Review

Speedy deliveries
October 6, 2024

I will (most times) receive my order within 2-3 days of ordering.

Date of experience: September 26, 2024
Colorado
1 review
0 helpful votes
Follow Chris P.
Unfollow Chris P.
Send Message
Share Review
Report Review

Web site is easy to find what I need, fair prices, even an old guy like me can find what I need

Date of experience: September 26, 2024

Best aftermarket motorcycle store
July 9, 2024
Previous review

J & P usually has what I need and when I go to the store in Sturgis I'm always treated well

Date of experience: June 29, 2024
Kentucky
1 review
0 helpful votes
Follow Teddy W.
Unfollow Teddy W.
Send Message
Share Review
Report Review

Great company to do business with
October 6, 2024

Great customer service, quick and easy transaction. I called to get some information on the windshield I was considering and was told that it would be a perfect fit. The rep was not wrong. It fit perfect and looks great on my bike. Shipping was quick too! Will be buying from again

Date of experience: September 26, 2024
Indiana
1 review
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Send Message
Share Review
Report Review

Trouble Free
October 6, 2024

My experience was trouble free and easy I'm sure it won't be my last.

Date of experience: September 26, 2024
New York
1 review
0 helpful votes
Follow Jose J.
Unfollow Jose J.
Send Message
Share Review
Report Review

Happy customer
October 6, 2024

I had a great experience on the site no issues no problems tracking my order. Everything went smooth. I can't be happier with the experience.

Date of experience: September 26, 2024
Arizona
1 review
0 helpful votes
Follow Cam m.
Unfollow Cam m.
Send Message
Share Review
Report Review

Tire
October 6, 2024

Perfect perfect perfect perfect perfect perfect perfect perfect

Date of experience: September 26, 2024
North Carolina
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Send Message
Share Review
Report Review

Best service ever
October 6, 2024

Good with the product fastest delivery yet………………………………,,.,:….,,,

Date of experience: September 26, 2024
Washington
1 review
0 helpful votes
Follow TA B.
Unfollow TA B.
Send Message
Share Review
Report Review

Baby Bacon
October 6, 2024

Always been a great experience and quality products. Two thumbs up.

Date of experience: September 26, 2024
Florida
2 reviews
0 helpful votes
Follow Dino R.
Unfollow Dino R.
Send Message
Share Review
Report Review

Customer service lack of knowledge
October 6, 2024

Purchased a speedometer that only fits a certain dash that they also sold but could not confirm the interchange

Date of experience: September 26, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Kansas
1 review
0 helpful votes
Follow Charles F.
Unfollow Charles F.
Send Message
Share Review
Report Review

Great service
October 6, 2024

Can always find what I need and pricing is always reasonable. Wish they gave a mil discount but I still won't complain about the prices.

Date of experience: September 26, 2024
Illinois
2 reviews
0 helpful votes
Follow Christopher F.
Unfollow Christopher F.
Send Message
Share Review
Report Review

Easy and Quick
October 6, 2024
Updated review

Quick and easy process. Parts were as described for a reasonable price.

Date of experience: September 26, 2024

Good site, good products, good prices
November 16, 2023
Previous review

Good site, good products, good prices.

Date of experience: November 16, 2023
Massachusetts
1 review
0 helpful votes
Follow Devo P.
Unfollow Devo P.
Send Message
Share Review
Report Review

Ok
October 6, 2024

It was a good experience but the hardware does not work on the bike I had to manufacture my own fittings maybe try doing a a chrome bushing in 2 different sizes 3/8 and 5/16-18 cause it does not connect together for a streetbob I know that but there nice mirrors I had to do the same with my flame tear drop set but your parts are ok anyways just a few tube ups thanks

Date of experience: September 26, 2024
Washington
2 reviews
0 helpful votes
Follow Jens P.
Unfollow Jens P.
Send Message
Share Review
Report Review

I paid extra for 2 day shipping, but it took 5 days. As the saying goes. Fool me once...

Date of experience: September 26, 2024
Oregon
1 review
0 helpful votes
Follow Adam W.
Unfollow Adam W.
Send Message
Share Review
Report Review

Buy parts
October 6, 2024

Great service highly recommended i will definitely be back

Date of experience: September 26, 2024
Montana
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Send Message
Share Review
Report Review

53 Harley
October 5, 2024

Easy to order delivered on time. Varied products and good prices.

Date of experience: September 25, 2024
Arizona
1 review
0 helpful votes
Follow Jeremy P.
Unfollow Jeremy P.
Send Message
Share Review
Report Review

Fits
October 5, 2024

Great seat feels and looks great easy order and quick delivery!

Date of experience: September 25, 2024
Iowa
1 review
0 helpful votes
Follow Larry V.
Unfollow Larry V.
Send Message
Share Review
Report Review

Easy
October 5, 2024

They made it so easy to get the right part for the right cycle.

Date of experience: September 25, 2024