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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Don't know how they do it, but every single time I have ordered or helped a friend with a J&P order it just happens. No drama, no excuses, no mis-shipped parts, nada! My "go to" for all the products they carry.
Order arrived very quickly I was very surprised actually. Arrived within 2 days
Part came as described on web site and was delivered in a timely manner
It was Great Ordered Parts the came in quickly but was in separate deliveries but it all worked out back on the Road with the wind in my face!😁
Very fast shipping excellent service. Best place for quality parts.
This is the second battery I have bought from J&P Cycles, the first one was purchased and installed in the spring of 2014. This battery has been installed in Sept. 2024, hopefully I will get another 10 years!
Fantastic service,an quality parts.Im expressed with the quality an workman in the parts,The delivery time was great an I will be ordering from you again very soon.
I ordered a new saddleman seat for my sportster and I'm extremely happy with it shipping took a little longer then expected but over all happy
I bought the wrong size tire. Called J&P and talked to a nice agent, I apologize I don't remember her name. She took care of everything ordering the correct tire and taking the wrong tire back.
Windshield is nice. View is distorted near the top where it curves for wind deflection.
Combined together with reliable packaging and great delivery times, I am always going to be a customer of JPCycles.
Very impressed wth the order turnaround. Product was as advertised. Wished I could have had more time before reviewing the product.
Couldn't get the flastuner to connect to my iPhone 13 had my son's android to connect I still can't connect to my phone really want to use the auto tune and the other settings for real time if could please let me know how to connect it to an iPhone thanks
Great transaction speedy delivery item as expected great fitment
Great selection of items that I needed to fix my Sporty. 2 days delivery was a breeze! THANKS
I had some questions about a product so I called and talked to a rep and he answered my questions, I placed my order, received in a couple days and it works-good!
The company has been excellent in having what I want and delivers in a speedy manner very pleased with the service. The product which I purchased haven't had a chance to try it out due to the weather but if I know jp cycles I am sure I will be very happy as well
This an awesome company to do business with products are great and won't put a damper on you finances not to mention the speedy delivery I give the company 2 thumbs 👍 up
Make sure the product is on time. Otherwise, the product is very good
We looked into this order we see you placed it on 9/15 and FedEx delivered on 9/17. If you have another issue Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.