business logo of J&P Cycles

J&P CyclesReviews 19,079

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,365
quality
18,421
This company responds to reviews on average within 5 days

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Michigan
1 review
0 helpful votes
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Great service
October 7, 2024

Fast and easy to use. What ever you may need they seem to have and ship it out rapidly.

Date of experience: September 27, 2024
Virginia
1 review
0 helpful votes
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Easy shopping, quick delivery. Product was exactly as described and was a easy install in under 5 minutes

Date of experience: September 27, 2024

Website is easy to navigate and you know your getting the correct parts for vehicle Fit

Date of experience: February 17, 2024
Delaware
1 review
0 helpful votes
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Quick shipped
October 7, 2024

The product came the very next day after I placed my order. I did not have to pay for shipping.

Date of experience: September 27, 2024
California
1 review
0 helpful votes
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Made in China
October 7, 2024

Nothing says America like made in china parts. I took the old ones off and put the new ones on and put the stickers on myself. But man! Those stickers really make the made in china parts look cool. Youre paying for stickers. Burly Slammer Shocks (insert eye roll) The only thing getting slammed is the consumer. Good luck with your new stickers.

Date of experience: September 27, 2024
Indiana
2 reviews
0 helpful votes
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Low quality -
October 7, 2024

To place the order was very easy. The shipping time was extensive! Product quality is substandard. I will shop around for my parts a little while longer next time.

Date of experience: September 27, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

North Carolina
1 review
0 helpful votes
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Quality products at good prices...
October 7, 2024

Parts arrived quickly and work perfectly. J&P has remained a quality outfit I can rely on.

Date of experience: September 27, 2024
Texas
1 review
0 helpful votes
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Good service
October 7, 2024

Very satisfied with the purchase and I would buy from you again

Date of experience: September 27, 2024
Illinois
1 review
0 helpful votes
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Don't know how they do it, but every single time I have ordered or helped a friend with a J&P order it just happens. No drama, no excuses, no mis-shipped parts, nada! My "go to" for all the products they carry.

Date of experience: September 27, 2024
North Carolina
1 review
0 helpful votes
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Speedy delivery
October 7, 2024

Order arrived very quickly I was very surprised actually. Arrived within 2 days

Date of experience: September 27, 2024
Tennessee
1 review
0 helpful votes
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Very good product
October 7, 2024

Part came as described on web site and was delivered in a timely manner

Date of experience: September 27, 2024
Louisiana
1 review
0 helpful votes
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Always a great experience with J&P
October 6, 2024

It was Great Ordered Parts the came in quickly but was in separate deliveries but it all worked out back on the Road with the wind in my face!😁

Date of experience: September 26, 2024
Illinois
1 review
0 helpful votes
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Very fast shipping excellent service
October 6, 2024

Very fast shipping excellent service. Best place for quality parts.

Date of experience: September 26, 2024
Wisconsin
2 reviews
0 helpful votes
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Great battery
October 6, 2024

This is the second battery I have bought from J&P Cycles, the first one was purchased and installed in the spring of 2014. This battery has been installed in Sept. 2024, hopefully I will get another 10 years!

Date of experience: September 26, 2024
Iowa
1 review
0 helpful votes
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Parts for Harley
October 6, 2024

Fantastic service,an quality parts.Im expressed with the quality an workman in the parts,The delivery time was great an I will be ordering from you again very soon.

Date of experience: September 26, 2024
Arizona
1 review
0 helpful votes
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Amazing
October 6, 2024

I ordered a new saddleman seat for my sportster and I'm extremely happy with it shipping took a little longer then expected but over all happy

Date of experience: September 26, 2024
Michigan
1 review
0 helpful votes
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Wrong tire size
October 6, 2024

I bought the wrong size tire. Called J&P and talked to a nice agent, I apologize I don't remember her name. She took care of everything ordering the correct tire and taking the wrong tire back.

Date of experience: September 26, 2024
Iowa
1 review
0 helpful votes
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Klock werks windshield
October 6, 2024

Windshield is nice. View is distorted near the top where it curves for wind deflection.

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
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JPCycles always delivers
October 6, 2024

Combined together with reliable packaging and great delivery times, I am always going to be a customer of JPCycles.

Date of experience: September 26, 2024
Utah
1 review
0 helpful votes
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Order and it's here.
October 6, 2024

Very impressed wth the order turnaround. Product was as advertised. Wished I could have had more time before reviewing the product.

Date of experience: September 26, 2024
Oklahoma
1 review
0 helpful votes
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🤷‍
October 6, 2024

Couldn't get the flastuner to connect to my iPhone 13 had my son's android to connect I still can't connect to my phone really want to use the auto tune and the other settings for real time if could please let me know how to connect it to an iPhone thanks

J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.