business logo of J&P Cycles

J&P CyclesReviews 19,052

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey star
grey star
grey star
grey star
grey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,358
quality
18,393
This company responds to reviews on average within 5 days

Instant Feedback

61,493 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Pat D.
Unfollow Pat D.
Send Message
Share Review
Report Review

Delivered what was ordered
September 8, 2025

No issues. Ordered bag supports, got them about a week and a half later. Just the parts I needed so over all A+

Date of experience: August 29, 2025
Pennsylvania
1 review
0 helpful votes
Follow Bruce K.
Unfollow Bruce K.
Send Message
Share Review
Report Review

The right, quality product
September 8, 2025

I can always find what I need at J&P. It's quality at a good price.

Date of experience: August 29, 2025
Georgia
1 review
0 helpful votes
Follow Rick H.
Unfollow Rick H.
Send Message
Share Review
Report Review

Super Easy getting Parts
September 8, 2025

I live a long way from any motorcycle parts store so getting them delivered from JP saves me a lot of wasted travel time. They have a great selection also. And it only takes a few days to get the parts.

Date of experience: August 29, 2025
Pennsylvania
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Send Message
Share Review
Report Review

Easy and informative
September 8, 2025

Website was easy to use and informative. The heated jacket was just what I need for cold PA weather this winter.

Date of experience: August 29, 2025
Florida
1 review
0 helpful votes
Follow Bill S.
Unfollow Bill S.
Send Message
Share Review
Report Review

Parts usually get here within a week
September 7, 2025
Updated review

I ordered the parts for convenience they usually get here within a week can't b**** about the service never had any problems yet

Date of experience: August 29, 2025
Kimberly E. — J&P Cycles Rep
10 hours ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Good service
September 14, 2024
Previous review

On time what we needed we buy slot from JP
Very satisfied... But no free stickers...
Must be a sticker shortage... From the shop.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Casey B.
Unfollow Casey B.
Send Message
Share Review
Report Review

Product was fine but the shipment protection is a subscription that screwed me out of 30$

Date of experience: August 28, 2025
Kimberly E. — J&P Cycles Rep
10 hours ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!

Ohio
1 review
0 helpful votes
Follow Shawn S.
Unfollow Shawn S.
Send Message
Share Review
Report Review

Right Bracket, but…
September 7, 2025

I ordered a part guaranteed to fit my '05 Road King, which it does, except mine has 3/8" breather bolts.

Date of experience: August 28, 2025
Iowa
2 reviews
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Send Message
Share Review
Report Review

Satisfied customer
September 7, 2025

J&P had the battery I was looking for and didn't break the bank. Shipping was fast and arrived sooner than expected.

Date of experience: August 21, 2025
Gary M.
North Carolina
1 review
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Send Message
Share Review
Report Review

S&S slip on mufflers for harley Davidson ultra glide
September 7, 2025
Updated review

Everything went well fast shipping and fit perfectly S&S brands are high performance and very reputable company

Date of experience: September 2, 2025

Fast and free shipping with membership great service...
August 29, 2025
Previous review

Fast and free shipping with membership great service and price

Date of experience: August 19, 2025
Tennessee
1 review
0 helpful votes
Follow Paul Q.
Unfollow Paul Q.
Send Message
Share Review
Report Review

Bike parts
September 7, 2025

Ordered what I need and showed up in a couple of days. Perfect!

Date of experience: August 28, 2025
New Jersey
1 review
0 helpful votes
Follow Timothy G.
Unfollow Timothy G.
Send Message
Share Review
Report Review

Fast shipping
September 7, 2025
Updated review

Great products super fast shipping everything came as ordered

Date of experience: August 28, 2025

Y'all rock great stuff
August 27, 2025
Previous review

Y'all rock great stuff

Date of experience: August 17, 2025
Massachusetts
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

Quick delivery
September 7, 2025
Updated review

Smooth transition. Very pleased with the service. I said what i said enough with the 50 characters

Date of experience: August 28, 2025

Awesome store
October 8, 2024
Previous review

Awesome store

Date of experience: September 28, 2024
Nebraska
1 review
0 helpful votes
Follow Tommy L.
Unfollow Tommy L.
Send Message
Share Review
Report Review

Led Sled rim order
September 7, 2025

Easy fast order, came faster then was told it would and exactly how it was described

Date of experience: August 28, 2025
New Mexico
1 review
0 helpful votes
Follow Nick D.
Unfollow Nick D.
Send Message
Share Review
Report Review

Parts
September 7, 2025

Website was easy to use and shipping was fast, I have shopped with JP cycles several times and will keep buying from them

Date of experience: August 28, 2025
New York
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Send Message
Share Review
Report Review

Na
September 7, 2025

Very good service from tracking to delivery. Very fast and on time delivery

Date of experience: August 7, 2025
Illinois
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Send Message
Share Review
Report Review

Great apes
September 7, 2025

Nice product great price delivery was on day quoted very satisfied with the whole experience

Date of experience: August 28, 2025
California
1 review
0 helpful votes
Follow Darren J.
Unfollow Darren J.
Send Message
Share Review
Report Review

Great price and quick shipping!
September 7, 2025
Updated review

Well, PinLock inserts are always great. So it comes down to a good price and fast delivery which J&P Cycles has.

Date of experience: August 28, 2025

Quick and Easy
April 7, 2025
Previous review

Quick and Easy

Date of experience: March 28, 2025
Arkansas
1 review
0 helpful votes
Follow Mickey B.
Unfollow Mickey B.
Send Message
Share Review
Report Review

Rack and pinion less tie rod ends
September 7, 2025

I did receive the All Balls rack and pinion. Only problem the tie rod ends didn't come with so I had to order those from All Balls. Just a little hassle.

Date of experience: August 28, 2025
Ohio
1 review
0 helpful votes
Follow MARK M.
Unfollow MARK M.
Send Message
Share Review
Report Review

Good service, fast shipping
September 7, 2025

I ordered a tire and the price was as good as anywhere else, shipping was fast and free, and the tire was of good quality when it arrived. Pleased w/ purchase.

Date of experience: August 28, 2025
Texas
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Send Message
Share Review
Report Review

Excellent
September 7, 2025

My experience was excellent and very enjoyable and easy to navigate.

Date of experience: August 28, 2025