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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Easy to find the right parts great service very fast postage and great communication would recommend to everyone and i will buy more from jp cycles
Can find anything on site but limited if it's not a harley would like see parts for Hondas and yamahas
I ordered a pair of bullet lights to put on the front of my trike for more visibility during the day, and at night. This is absolutely one of the best add-ons that I have done. I went riding with my brother in the lead. At our first stop, he told me that the lights worked really well for being seen. I have them mounted down low on my engine guards, and he told me that being apart from the headlight like that was a good idea.
The new clutch cable feels great. Very easy to install took no time at all
I did a rear brake rebuild on my 03 road king. The kit was an open box but it was all there with no issues. Very good price too. J&P always comes through.
Very professional and knowledgeable about motorcycles could tell that he rode
These people always give me good service. I received everything quickly and all was as described.
Perfect part thank you for helping my bike she runs great now
Fast and easy to use. What ever you may need they seem to have and ship it out rapidly.
Easy shopping, quick delivery. Product was exactly as described and was a easy install in under 5 minutes
Website is easy to navigate and you know your getting the correct parts for vehicle Fit
The product came the very next day after I placed my order. I did not have to pay for shipping.
Nothing says America like made in china parts. I took the old ones off and put the new ones on and put the stickers on myself. But man! Those stickers really make the made in china parts look cool. Youre paying for stickers. Burly Slammer Shocks (insert eye roll) The only thing getting slammed is the consumer. Good luck with your new stickers.
To place the order was very easy. The shipping time was extensive! Product quality is substandard. I will shop around for my parts a little while longer next time.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Parts arrived quickly and work perfectly. J&P has remained a quality outfit I can rely on.
Very satisfied with the purchase and I would buy from you again
Don't know how they do it, but every single time I have ordered or helped a friend with a J&P order it just happens. No drama, no excuses, no mis-shipped parts, nada! My "go to" for all the products they carry.
Order arrived very quickly I was very surprised actually. Arrived within 2 days
Part came as described on web site and was delivered in a timely manner
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.