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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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They fit good like they said they would and the shopping was easy.
I was sold a product they know is incorrect and won't fit. The product is still on their web site. They did say they would take the product back and refund my payment.
Good price, fast shipping, great customer service. Thank you!
Great price especially compared to the Harley dealership.
Ordering the required part was simple. Shipping was fast. Thank you
Parts arrived very fast, and fit perfectly! Exactly as described.
Always awesome to order from J&P!
Great service, fast delivery, Great pricing!
I've been doing business with JP Cycles for years and they always have what I need no matter what the bike. Their customer service reps are top notch.
As always, JP Cycles is a positive experience. Great price, great selection!
Easy ordering and came quickly. Very happy with the windscreen.
Good people to talk with, customer service is good, and will continue to do business with them.
10 out of 10 highly recommended the helmet delivery services were impeccable
One jug was open and made a mess i sent you pictures you told me to send back to you pay for shipping and thats as far as i went with i shouldnt have 2 pay to return it myself. Ill shop else where from now on Larry Ruby
I looked into your issue. We will be reaching out as we do not have the pictures or any record of your correspondance. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Great experience during the whole process of choosing which item best suits my project to delivery of it which were quickly done. Love during business with you guys. Thanks
Precisely that - and I'd don't ask for more: I've always received in timely fashion what I've ordered. What else could I ask for?
I paid extra for expedited shipping on one the two items I purchased. The item I expedited arrived two day later then the other item. So much for expedited shipping- waste of money!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know. We will be reaching out to you shortly to help resolve your issue.
Good to go
I don't like that I have write in extra stuff in the survey. Makes it labor intensive.
Super easy transaction, fast shipping. A pleasure to deal with.
It's always easy always smooth. And always excellent products
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.