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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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One jug was open and made a mess i sent you pictures you told me to send back to you pay for shipping and thats as far as i went with i shouldnt have 2 pay to return it myself. Ill shop else where from now on Larry Ruby
Great experience during the whole process of choosing which item best suits my project to delivery of it which were quickly done. Love during business with you guys. Thanks
Precisely that - and I'd don't ask for more: I've always received in timely fashion what I've ordered. What else could I ask for?
I paid extra for expedited shipping on one the two items I purchased. The item I expedited arrived two day later then the other item. So much for expedited shipping- waste of money!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know. We will be reaching out to you shortly to help resolve your issue.
Good to go
I don't like that I have write in extra stuff in the survey. Makes it labor intensive.
Super easy transaction, fast shipping. A pleasure to deal with.
It's always easy always smooth. And always excellent products
I only got 2 of my 3 items shipped to me. I had a $2 sticker i never got, or never received any email if you were goingvto shipped it separately.
We apologize for the delayed delivery. We looked into your issue and show your item was delivered to your mailbox today Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue
Needed parts for my 2001 Harley F XD from non-roadway accident. J&P had what I needed at a very fair price.
I received half of my order. I understand 5-7 days before shipping the rest of the order, if it was going be shipped then. I waited 6.9 business days. I really needed the parts. Contacted you, was told parts would not be delivered until mid October. Maybe customers should know that before wasting time ordering from you. At least check on the parts availability before letting someone order.
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Great service just needed a new headlight and it fits perfectly
I don't mind the product taking a week to get here just don't tell me they will be here tomorrow and then I'm looking for it for 3 days
Easy to order, good price and good quality filter almost 1/2 the price of a Harley filter.
Good price quality products. The oil filters are 1/2 the price of OEM Harley filters.
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Ordered my parts anf they arrived earlier than expected. Very pleased with the way the order was processed. Will deffinitly use the site again.
Great folks to do business with and I will order for them again. I have always received my orders on time and always received exactly what I ordered.
Every order I place ships quickly and helps me get my projects done faster
Always have what I need and always quick shipping
I had accidentally put down the wrong address. So I called spoke to a customer service representative, she spoke to the warehouse to stop the package from leaving. She got the right address and shipped it. Literally received it the next day! She went up and Beyond! Everything about J&P cycle was great! Keep up the great job guys!
Fyi my motorcycle looks even more bad $#*! with the new part 🤝
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I looked into your issue. We will be reaching out as we do not have the pictures or any record of your correspondance. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.