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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Ordered my parts anf they arrived earlier than expected. Very pleased with the way the order was processed. Will deffinitly use the site again.
Every order I place ships quickly and helps me get my projects done faster
Always have what I need and always quick shipping
I had accidentally put down the wrong address. So I called spoke to a customer service representative, she spoke to the warehouse to stop the package from leaving. She got the right address and shipped it. Literally received it the next day! She went up and Beyond! Everything about J&P cycle was great! Keep up the great job guys!
Fyi my motorcycle looks even more bad $#*! with the new part 🤝
The seat was delivered extremely fast. I ordered it on a Monday and was delivered on a Tuesday! Not sure how but it was damn fast and awesome. The seat itself would need to be broken it but so far it looks good and is comfortable.
Good price nice quality works great what else could you ask for in a product
Needed help spoke to Jason in tech support helped me out just like always cheers Jason load equalizer
Needed a front tire quick and no one had the exact replacement brand/size available. Of the premium tires available J&P had the best deal.
Fast, easy to navigate web site. Easy check out and on time delivery!
It's very easy to order what you need for your bike on the website.
Was very easy to find the product I was looking for multiple choices in the delivery time was quick and efficient
Went to Harley to try and stay local buying. They wanted 160 and I still had to have it ordered. Came on here and it was way less for the same thing and shipped to my house.
I like the way the tires look but the ride has been not the greatest. I lower speed and cornering the ride is great but higher speeds 70+ mph the bike gets a wobble it never had before.
Going to your site when I need stuff for my bike is easy. No travel, No wondering if it will fit, I just order my stuff and it shows up quickly.
Forks needed modification. Brake bushings needed to be opened up. Axle cap studs were bent and needed to be adjusted. Overall would not buy again will try swap meets next time
Smooth no problem accurate 50 characters come on? This is stupid
Needed some tires, J&P had a great selection. Tires arrived as described and on time
No problems. I have never had a problem. Trustworthy. Product fit.
This is twice I've ordered this well see if it goes thru this time. We'll to continue I received 2 engine guards I'm happy with it and am sending 1 back..
You guys make it easy and simple and I appreciate it I'm 71 yr old and not real computer savvy
Easy to find parts with good prices and fast delivery ordered a few time and never had an issue and all parts were a good quality.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and one of agents would always be glad to assist with your issue.