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J&P CyclesReviews 18,614

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,310
quality
17,957
This company responds to reviews on average within 5 days

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60,485 reviews

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Wisconsin
1 review
0 helpful votes
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Dsadshty
October 11, 2024

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Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Great service
October 11, 2024

Ordered my parts anf they arrived earlier than expected. Very pleased with the way the order was processed. Will deffinitly use the site again.

Date of experience: October 1, 2024
Tennessee
1 review
0 helpful votes
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Great folks to do business with and I will order for them again. I have always received my orders on time and always received exactly what I ordered.

Date of experience: October 1, 2024
Iowa
1 review
0 helpful votes
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Fast shipping and service
October 11, 2024
Updated review

Every order I place ships quickly and helps me get my projects done faster

Date of experience: October 1, 2024

Always have what I need and always quick shipping
June 2, 2024
Previous review

Always have what I need and always quick shipping

Date of experience: May 23, 2024
Illinois
1 review
0 helpful votes
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I had accidentally put down the wrong address. So I called spoke to a customer service representative, she spoke to the warehouse to stop the package from leaving. She got the right address and shipped it. Literally received it the next day! She went up and Beyond! Everything about J&P cycle was great! Keep up the great job guys!

Fyi my motorcycle looks even more bad $#*! with the new part 🤝

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Le Pera solo seat
October 11, 2024

The seat was delivered extremely fast. I ordered it on a Monday and was delivered on a Tuesday! Not sure how but it was damn fast and awesome. The seat itself would need to be broken it but so far it looks good and is comfortable.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Rear brake pads
October 11, 2024
Updated review

Good price nice quality works great what else could you ask for in a product

Date of experience: October 1, 2024

Needed help spoke to Jason in tech support helped me...
August 1, 2024
Previous review

Needed help spoke to Jason in tech support helped me out just like always cheers Jason load equalizer

Date of experience: July 22, 2024
Texas
1 review
0 helpful votes
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J&P had what I needed
October 11, 2024

Needed a front tire quick and no one had the exact replacement brand/size available. Of the premium tires available J&P had the best deal.

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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J & P cycles good choice
October 11, 2024

Fast, easy to navigate web site. Easy check out and on time delivery!

Date of experience: October 1, 2024
Tennessee
1 review
0 helpful votes
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Great experience
October 11, 2024

It's very easy to order what you need for your bike on the website.

Date of experience: October 1, 2024
Connecticut
1 review
0 helpful votes
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Front brakes
October 11, 2024

Was very easy to find the product I was looking for multiple choices in the delivery time was quick and efficient

Date of experience: October 1, 2024
Tennessee
1 review
0 helpful votes
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Cheaper then the dealership
October 11, 2024

Went to Harley to try and stay local buying. They wanted 160 and I still had to have it ordered. Came on here and it was way less for the same thing and shipped to my house.

Date of experience: October 1, 2024
Virginia
1 review
0 helpful votes
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New tires
October 11, 2024

I like the way the tires look but the ride has been not the greatest. I lower speed and cornering the ride is great but higher speeds 70+ mph the bike gets a wobble it never had before.

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Easy
October 11, 2024

Going to your site when I need stuff for my bike is easy. No travel, No wondering if it will fit, I just order my stuff and it shows up quickly.

Date of experience: October 1, 2024
Missouri
1 review
0 helpful votes
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Ok
October 11, 2024

Forks needed modification. Brake bushings needed to be opened up. Axle cap studs were bent and needed to be adjusted. Overall would not buy again will try swap meets next time

Date of experience: October 1, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and one of agents would always be glad to assist with your issue.

Florida
2 reviews
0 helpful votes
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Quick and correct
October 11, 2024

Smooth no problem accurate 50 characters come on? This is stupid

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Needed some tires, J&P had a great selection. Tires arrived as described and on time

Date of experience: September 30, 2024
Tennessee
1 review
0 helpful votes
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Great service
October 10, 2024

No problems. I have never had a problem. Trustworthy. Product fit.

Date of experience: September 30, 2024
Ohio
1 review
0 helpful votes
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Engine guard
October 10, 2024
Updated review

This is twice I've ordered this well see if it goes thru this time. We'll to continue I received 2 engine guards I'm happy with it and am sending 1 back..

Date of experience: September 30, 2024

You guys make it easy and simple and I appreciate it...
October 9, 2024
Previous review

You guys make it easy and simple and I appreciate it I'm 71 yr old and not real computer savvy

Date of experience: September 29, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to find parts with good prices and fast delivery ordered a few time and never had an issue and all parts were a good quality.

Date of experience: September 30, 2024