Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Good experience and good product. Easy to deal with and carry good products for good prices
Very easy to install parts. Just be sure that the parts fit your bike
Quick and easy ordering and fast reasonable shipping. Used to buy from DK but their shipping rates and delivery times have gotten a little out of hand.
Great experience. Great product. Will definitely buy again.
Was great was fast easy got me back on road love to be riding and you made it happen fast and hassle free
Was told upon ordering that item was IN STOCK and would ship within 1-3 days. This was a gift purchase with intended delivery date to work for gifting. Instead I had to make multiple calls each one either lacking information or differing info. Instead my gift was over a week late and I was not pleased with service provided
I ordered my tires so they would be here by the end of the week then they emailed me and said my address needed verification so I called them and the dude said it would be better if I used my po box the next day got another email saying can't deliver to po box so I had to call again and switch it back to the original address then they didn't ship till the next day so 3 days of confusion then finally had my weekend plans shot and got them on a Monday
Tires shipped next day. Great price and quick shipping. Will shop where again
Great product. Fast shipping. Would buy again. Long time customer.
I ordered and it arrived 2 days later as expected. I would order from them again.
Works great but the shipping box was totally destroyed. Surprised that it came in one piece.
So easy to identify correct product needed. Great communication about shipping and delivery. Great packaging. 10 of 10 online purchase!
Found what I wanted online. Ordered it. They delivered it. If there was a problem, I wouldn't keep ordering from them. I don't need to give a survey after every purchase. I'll contact you if there's a problem.
Easy to search and site is user friendly.
Received parts quickly and the correct parts were sent the first time
Called to see if the parts were available I was told that were asked to have them set aside in the will call was assured that they would be after a 2hr drive arrived at the store and they were not available or set aside.
Had all of my hard to find cowpie tranny guts. Now I just have to put it back together
Been dealing with them for years. Always great help and pricing as well as good inventory.
Always have what I'm looking for in stock! Shipped quickly as well!
I'm very pleased with how fast the shipping was! Pricing was about 15 bucks under anyone else! The tires really set my 2023 streetglide off it rides smother it sticks to the road better and after 600 miles the tires still have the parting lines and I hit the corners probably harder than most! Very satisfied all the way around!
The orders I place at Jp come in pretty fast…………………………………..
Ordered a part. It came right away. Not on my "banned for life" list.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor