business logo of J&P Cycles

J&P CyclesReviews 18,596

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,309
quality
17,940
This company responds to reviews on average within 5 days

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60,444 reviews

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Florida
1 review
0 helpful votes
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Awesome always
October 13, 2024
Updated review

Always easy to buy parts on the app! Great prices and ease of browsing. Deliveries are always on time and easily tracked. All products come well wrapped and packaged safely

Date of experience: October 3, 2024

JP cycles it's where it's at!
November 7, 2023
Previous review

Easy to find parts, easy to read about those parts, easy to get parts!

Date of experience: November 7, 2023
Michigan
1 review
0 helpful votes
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Happy
October 13, 2024

I'm happy with my delivery……. ……………………………………………………………………………………………………………..

Date of experience: October 3, 2024
Florida
2 reviews
0 helpful votes
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Easy to install and looks great. Been great so far. Keep it up.

Date of experience: October 3, 2024

Easy peasy!
October 21, 2023
Previous review

Easy peasy!

Date of experience: October 21, 2023
Maryland
1 review
0 helpful votes
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Outstanding shipping delivery time
October 13, 2024

I ordered the tires at midnight on a Tuesday by Friday at noon they was at my door

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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Stuff
October 13, 2024

Got stuff, great service. 50 characters, fifty characters

Date of experience: October 3, 2024
Ohio
2 reviews
0 helpful votes
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Super easy purchase with paypal..
October 13, 2024

Super easy purchase with paypal and fast shipping.great products.thank you!

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Delivered quickly!
October 13, 2024

I've purchased from J&P before. I've always been happy with the product and the time in which I received my item. We're all so use to using retailers taking weeks or more for things that you really need right now... I was happy to see that my order had been filled the next day and was on its way.
Thanks!

Date of experience: October 3, 2024
Kentucky
1 review
0 helpful votes
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Fast shipping!
October 13, 2024

Easy online ordering and fast shipping. A+++
Highly recommended

Date of experience: October 3, 2024
Wisconsin
1 review
0 helpful votes
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Tech support very helpful.
October 13, 2024

Had a mfg defect and tech support helped me get the problem solved in the quickest time.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Great job on getting my items
October 13, 2024

Customer services was excellent on answering all my questions. They knew everything I was asking about prior to buying items.

Date of experience: October 3, 2024
Oman
1 review
0 helpful votes
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5 stars
October 13, 2024

Quick in responding and providing solutions and lost item request was accommodated and replacement request was very smooth and fast

Date of experience: October 3, 2024
Louisiana
1 review
0 helpful votes
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Did not fit
October 13, 2024

Did not fit the 2007 Road King FLHR. Tried for an hour and there is no way this bracket is clearing the fender to mount to the saddle bag brackets.

Date of experience: October 3, 2024
Oregon
1 review
0 helpful votes
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Easy ordering for specific parts and quick shipping. Definitely love ordering parts from this company.

Date of experience: October 3, 2024
Georgia
1 review
0 helpful votes
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Need to have more shipping options
October 13, 2024

Don't like FedEx shopping it takes to long and they never deliver when there delivery date is

Date of experience: October 3, 2024
Illinois
1 review
0 helpful votes
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Easy app to match your bike and parts. Reasonable pricing and quick delivery!

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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Parts
October 13, 2024
Updated review

They fit good like they said they would and the shopping was easy.

Date of experience: October 3, 2024

Quick and easy
September 28, 2024
Previous review

Quick and easy

Date of experience: September 18, 2024
Illinois
1 review
0 helpful votes
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Part fits
October 13, 2024

I ordered a lens for my fender tip light. The correct part came and fit the bike.

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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Wrong part.
October 13, 2024

I was sold a product they know is incorrect and won't fit. The product is still on their web site. They did say they would take the product back and refund my payment.

Date of experience: October 3, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Canada
1 review
0 helpful votes
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Ordered Brake Disc for Motorcycle
October 13, 2024

Good price, fast shipping, great customer service. Thank you!

Date of experience: October 3, 2024
Wisconsin
1 review
0 helpful votes
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Just right
October 13, 2024

Great price especially compared to the Harley dealership.

Date of experience: October 3, 2024