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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Always easy to buy parts on the app! Great prices and ease of browsing. Deliveries are always on time and easily tracked. All products come well wrapped and packaged safely
Easy to find parts, easy to read about those parts, easy to get parts!
Easy to install and looks great. Been great so far. Keep it up.
I ordered the tires at midnight on a Tuesday by Friday at noon they was at my door
Super easy purchase with paypal and fast shipping.great products.thank you!
I've purchased from J&P before. I've always been happy with the product and the time in which I received my item. We're all so use to using retailers taking weeks or more for things that you really need right now... I was happy to see that my order had been filled the next day and was on its way.
Thanks!
Easy online ordering and fast shipping. A+++
Highly recommended
Had a mfg defect and tech support helped me get the problem solved in the quickest time.
Customer services was excellent on answering all my questions. They knew everything I was asking about prior to buying items.
Quick in responding and providing solutions and lost item request was accommodated and replacement request was very smooth and fast
Did not fit the 2007 Road King FLHR. Tried for an hour and there is no way this bracket is clearing the fender to mount to the saddle bag brackets.
Easy ordering for specific parts and quick shipping. Definitely love ordering parts from this company.
Don't like FedEx shopping it takes to long and they never deliver when there delivery date is
Easy app to match your bike and parts. Reasonable pricing and quick delivery!
They fit good like they said they would and the shopping was easy.
I was sold a product they know is incorrect and won't fit. The product is still on their web site. They did say they would take the product back and refund my payment.
Good price, fast shipping, great customer service. Thank you!
Great price especially compared to the Harley dealership.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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