From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Your search engine is a little erratic at times. I've typed in a product and got results that were different than the results I typed in shortly before.
The Bell Scout Air Helmet is good quality and has adequate padding around head. The ear area is a bit hard but may feel that way for me as the medium size is a bit too small. I've always worn a medium but is a bit too snug. I deflated a soccerball, placed it in the helmet and inflated till it expanded the helmet a bit and left it for a couple of days. This has improved the fit and am able to wear it with no pain. I'd suggest getting a size larger than what you normally wear.
My first time shopping your site. Everything was in stock that I needed. Will be back in the future.
Extended my bars to 16" and needed a longer break line to the abs unit.
I ordered brake shoes for my motorcycle. Just went with standard delivery. Email said that I would receive them on Tuesday. Later Email said I would receive them Thursday. I actually received them Wednesday lol.
Never had a problem ordering with there catalog always received the exact part that I ordered
Very pleased! I'm extremely satisfied with my purchase, I'll be back!
Always good and fast shipping. Usually have in stock what I need. Been using J&P for over 20 years
I ordered a battery from J&P cycles, upon the arrival of said battery I was surprised to the lack of weight of this box. There was no battery in the empty box. The box was best up, ripped, holes in it and almost recapped. So whomever came in contact with my battery from FedEx obviously didn't respect the rules of transporting a fragile, acid filled, object. The box looked like it went twelve rounds with Mike Tyson in the 90's. After a couple phone calls to J&P cycles the battery was put back into motion to send another one my way.
Can you guess the condition of the box on the 2nd attempt? Yup, twelve rounds with the Great Iron Mike Tyson. Seriously though, it looked like it seen the front line at D-Day. Obviously this is gonna bring up suspicions wheather or not the battery didn't take any internal damage. Glass plates in the battery cracked, broke? It wasn't leaking anything, one good thing I suppose. So I put the battery into my motorcycle and tried it out. It turned the bike over as intended, but the lingering suspicious thought is in my mind. Is the battery at its full potential cause of the damage to the battery & box. I cannot say fault is entirely on J&P cycles, but hiring FedEx to deliver your fragile items is.
Great service fast exactly what I ordered will do lot more buisness with you all easy order and tracking
Ordered my items and they shipped out quickly. They also make returns easy if you need to do them.
Awesome customer service, they helped me price match with a competitive price so I could shop here!
It will be awhile before the pipes go back on but I see nothing wrong at this time.
Very good and fast delivery! Thank you very much! I will order again!
This is a very comfortable helmet but trying to change out the face shield from a smoke shield to clear was a nightmare! I first bought this helmet in the store and the sales guy broke the clip trying to change out the face shield so he ordered another helmet for me online that was delivered to my house. Two friends and I tried to change the face shield but couldn't get the smoke one off, even after watching two different "how to" videos online several times. I took the helmet into the store and it took three different sales clerks over an hour to figure out how change it out. Even so, the clear shield wasn't installed properly and I ended up fixing it and putting the helmet back together in the store myself because they all walked off and left me standing at the counter by myself. Seriously, it shouldn't be that hard!
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Great service fast delivery with great prices thanks j&p cycles
Part to small for my lowrider. Cannot fine one that says will fit my forward shifter. You have one that look like mine, but it says it will not fit. It does not give any measurement.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Parts are good but definitely didn't take the two days like I paid extra for.
Shopping online was fast checkout was easy parts are very good
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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