business logo of J&P Cycles

J&P CyclesReviews 18,402

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,285
quality
17,747
This company responds to reviews on average within 5 days

Instant Feedback

59,920 reviews
Florida
1 review
0 helpful votes
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Guys at JP cycle are awesome,, Individual Came in from another store during bikeOctoberfest Found what I was looking for. My 06 road king. Even spoke with the store manager awesome guy... Thank you gentlemen!

Date of experience: November 5, 2024

Fast professional And painless...,...

Date of experience: July 31, 2024
Colorado
1 review
0 helpful votes
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Bad $#*!
November 15, 2024
Updated review

Dude, these things are rad! Puts my hands right where they need to be

Date of experience: November 5, 2024

Eagle spirit!
April 8, 2024
Previous review

Eagle spirit!

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Quick and easy ordering was a simple task and it came in a reasonable time

Date of experience: November 5, 2024

Some times it's hard to move around in your web page
February 26, 2024
Previous review

Some times it's hard to move around in your web page

Date of experience: February 26, 2024
Texas
1 review
0 helpful votes
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First time purchaser.
November 15, 2024

Great experience. First time purchasing outside of harley davidson directly. Same item from harley davidson would have cost me an additional 1000 dollars for harley to put said item on bike. Harley Davidson parts person directly told me the JandP was a bad option for goods...it kind of pissed me off because I was told to get my pipes from JP from banished harley techs that now have their own shop. Couldn't be happier with my items.

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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Carb rebuild kit
November 15, 2024

I was discouraged to find that I could not just purchase a full carb from j&p, but since I am familiar with carbs I decided to just get a rebuild kit.
Was disappointed to find the rebuild kit did not include a new float or any diaphragm to replace old ones.
I do not hold this against j&p because the contents were listed and showed pictures, I, myself, failed to pay close attention before the purchase.
I guess it would be great to find more complete options to rebuild, or find full new carburetor, but over, I paid a good price, and got exactly what I paid for, with pretty good shipping time, I think 4 days

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Packages arrived on time in descent condition
November 15, 2024
Updated review

They have a good selection of parts. Shipping was fair time frame. So far JP has always got me parts and tools correct.

Date of experience: November 5, 2024
Kimberly E. β€” J&P Cycles Rep
9 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Easy website
November 1, 2024
Previous review

Easy website

Date of experience: October 22, 2024
Colorado
1 review
0 helpful votes
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Parts came in record time and return items was quickly excepted

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Excellent order process.
November 15, 2024

JPcycle makes ordering online easy and products delivered fast. Ordered tires ect and had them in a matter of days. They were of quality products.

Date of experience: November 5, 2024
Michigan
1 review
0 helpful votes
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The part was exactly as described. It arrived on time and fit perfectly.

Date of experience: November 5, 2024
Michigan
1 review
0 helpful votes
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Quick and accurate
November 15, 2024

Easy, you had the tire I needed and it was delivered quickly.

Date of experience: November 5, 2024
Utah
1 review
0 helpful votes
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Battery Nightmare
November 15, 2024

Bought a battery from JP cycles and received it without the battery terminal hardware. Called and got your representative to order them for me. He had to send a request to the battery company or whoever and they had to approve it before they would even ship it (two days for that). Meanwhile my motorcycle is sitting in pieces in my garage a week and a half before I even recieved the hardware, and low and behold it was the wrong hardware. So I had to go to many auto parts stores to track some down and thankfully found them. The gentleman I talk to on the phone was courteous and helpful but the process was not impressive to get this fixed.

Date of experience: November 5, 2024
Kimberly E. β€” J&P Cycles Rep
9 months ago

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Florida
1 review
0 helpful votes
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Quick and Easy
November 15, 2024

Ordered tires. They showed up within a few days.They were round and rubber.

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Harley Tire.
November 15, 2024

Ordered a tire and had it sent to the store in pigeon forge. The store was real nice and called when the item came in.

Date of experience: November 5, 2024
Pennsylvania
2 reviews
0 helpful votes
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Battery ground cable
November 15, 2024
Updated review

I received my order it fit as advertised, and I'm now back on the road

Date of experience: November 5, 2024

Long time customer
August 3, 2024
Previous review

Quick and easy process, I've never had any issues with my orders. Been purchasing from JP for over 24 years.

Date of experience: July 24, 2024
California
1 review
0 helpful votes
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Good exchange
November 15, 2024

Good deal and shipping was quick it was a good overall experience, thanks

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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SEARCH ENGINE AND SHIPPING
November 15, 2024

I HAD DIFFICULTY FINDING THE SADDLE BAG HINGE I WANTED USING THE SEAR ENGINE. A LITTLE FRUSTRATING. I DID PAY FOR OVERNIGHT SHIPPING BUT MY PART DIDN'T COME IN FOR THREE DAYS.

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Excellent very pleased with on line customer support. It is a useful site

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Vintage Parts - Great!
November 15, 2024

I own a 1971 Superglide. I needed a original (style) handlebar clamp. Yes J&P had it in stock, delivered to my door in 3 days. Can't beat that at a Harley dealership.

Date of experience: November 5, 2024
West Virginia
1 review
0 helpful votes
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Check valve
November 15, 2024

Works great. Fast shipping. I'll get from you again. Thank you

Date of experience: November 5, 2024
Massachusetts
1 review
0 helpful votes
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Overall experience is fine
November 15, 2024

Your search engine is a little erratic at times. I've typed in a product and got results that were different than the results I typed in shortly before.

Date of experience: November 5, 2024