From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy ordering, free shipping, price matching and great customer service!
Right products, free shipping and price matching!
At J&P Cycle, the service, quantity and quality of parts can't be beat. I am truly a satisfied customer. I will definitely use J&P Cycle in the future. Thanks for making it so easy to get the parts and apparel I need when I need it.
JP was great and the tires are perfect. Both the right size and quick shipping as well. Will always return to JP for everything motorcycle.
Searching for the item that I needed was very easy due to the excellent web site.
Very easy web-site to find items and navigate to finalize orders!
Placed an order, received confirmation of order, parts showed up 4 days later
I was looking for a portable tool kit for my motorcycle that hat the tools I wanted. JP Cycles had exactly what I was looking for.
Was sent wrong product. Had to go to dealer to purchase it again.
Ordering was what I wanted quick and easy.
Order two items that were in stock so it said. Got a email opps one was not available because the inventory was off
The shorty performance mufflers made my harley sound great, very fast shipping, outstanding price, many thanks, Steve Cutchins.
Always get what I thought i was getting, that's how I want it, quality
Everything was fine. But as a "Kit" it should come complete to install. It does not. Back plate to carb gasket was not included. Can not be installed without one. The description of the kit is vague. I had to order and wait 4 more days for a gasket and to install the kit.
Great prices, fast free shipping for tires. Always great service
Totally pleased with my product but shipping with the mail was horrible and a week later than supposed to be.
Website is easy to navigate, they always have the parts I need, and shipping is fast!
Everything went well other than shipping FedEx never delivers when they say and my items was out for delivery for 3 days. UPS is the way to go in this community
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
My experience has been phenomenal, fast shipping and the parts fit like they should
The air cleaner I ordered came with all the right parts except for the filter part of it was not the right one for the part, lucky my mechanic had to correct one so it worked out but I think I actually received an item that was returned already.
I've never had a bad experience with j & p cycles i just can't seem to find a seat that accommodates me on my heritage
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.