Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Part to small for my lowrider. Cannot fine one that says will fit my forward shifter. You have one that look like mine, but it says it will not fit. It does not give any measurement.
Parts are good but definitely didn't take the two days like I paid extra for.
Shopping online was fast checkout was easy parts are very good
Found out after placing my order I could buy the same tire from J&P Cycles on Amazon for the same price but free shipping. Wish that I had done that, but that's my only complaint. The tire is amazing quality and was very affordable, better price than all your competitors, and it arrived in only a couple days!
When ordered, I noticed it had my old address. Text them the problem, and gave new address. Received part, no trouble.
Very awesome experience, fast, easy, was made for those who need parts quick and easy!
Excellent. No issues very easy. Got a better price than what I would have at the shop around my area delivery is prompt
This organizer is for the freewheeler, I installed it on the road glide 3, not perfect but it's functional. At least until some designs one for the road glide 3
Front bolts were too long & rear bolts were too thick / long. I'm just using other bolts / nuts but keeping the plastic rings. For $43 I would really have expected perfection for 4 bolts
I was very surprised by how fast the shipping was. I ordered at around 8:30 monday night and got the product in the morning of wenesday
I bought these tail lights for my husbands birthday for his HD Motorcycle he was very pleased with them and if he is happy that makes me happy!
Left my review on j&p site allready,pretty much
Said liked graphics thought t-shirt was really cheap and not worth the money, ordinarily don't
Mind paying up for a good quality t shirt
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Had what I was looking for at a decent time price compared to everyone else. Shipped quickly and packaged very securely.
Will buy from them again.
Appears to be well crafted. Plenty of included straps for securing to bike. Also plenty of tie down rings and zippers for access to storage areas. Would highly recommend. Very fast shipping!
Great Product. Quick shipping and exactly as described. Fit was perfect!
Awesome ordering, packaged very well and mostly the correct part and along with fast delivery so no down time, I recommend J&P for all your needs.
When I got my order the slip on mufflers did not mount the way my old ones did. After calling Customer Service Karl checked out the pics I sent him and he sent me the directions for installing them with the parts supplied and they fit like they were made to.
Helpful professionals, they treat me like I'm special and go out of their way to assist.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.