business logo of J&P Cycles

J&P CyclesReviews 18,266

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,271
quality
17,615
This company responds to reviews on average within 5 days

Instant Feedback

59,640 reviews
New York
1 review
0 helpful votes
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FLHTC RearTurn Signal Bracket
December 22, 2024

I put this part on my 1988 FLHTC it fit just like the original part. This one was chromed. No issues with the order and the delivery was fast.

Date of experience: December 12, 2024
Ohio
1 review
0 helpful votes
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First time ordering from J&P
December 22, 2024

No issues. Fast delivery. Expansive website. Will order from J&P again.

Date of experience: December 12, 2024
Tennessee
1 review
0 helpful votes
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Fast service
December 22, 2024

Great smooth will use again and again and again great product looked good

Date of experience: December 23, 2024
North Carolina
1 review
0 helpful votes
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Great as usual
December 22, 2024

Quick and fast gflnbgo[ibfhkpdoknmlkfhgm;b,Lmrkhmlkhmj;nt;jmffhbm;fhBm;n,hl is that 50?

Date of experience: December 27, 2024
Colorado
1 review
0 helpful votes
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Got my order. 2 day return at Christmas if it's not right, we'll see

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Stator
December 21, 2024

Perfect fit easy to order and track shipment. Took less than an hour to install and had bike up and charging

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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Excelente servicio
December 21, 2024

Llego Todo en perfecto estado y en un tiempo prudente………………………….

Date of experience: December 11, 2024
Ohio
1 review
0 helpful votes
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Helpful
December 21, 2024

Excellent! I had a address mix up and they were quick to fix the issue and assured me everything was all good and I would receive my package. Got my delivery quick and to the correct address. Definitely will use them again

Date of experience: December 4, 2024
Arizona
1 review
0 helpful votes
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Great service
December 21, 2024

Very easy to work my way through the process of placing an order.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Parts and pricing
December 21, 2024
Updated review

I placed an order with jp cycles bcause of availability and fair pricing. Shipping was prompt, considering shipping from east coast fo west coast

Date of experience: December 11, 2024

Softtail tail lens replacement
March 7, 2024
Previous review

Site is easy to navigate, proper fitment is verifiable per the web site and parts arrived reasonably fast with standard shipping part fit as described quality is as good as OEM.

Date of experience: March 7, 2024
North Carolina
1 review
0 helpful votes
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Great place always stocked with what you need. Ben using them for decades. And they have very cold AC and don't mind if you just go in there store to keep cool.

Date of experience: December 11, 2024

Great company.
June 18, 2024
Previous review

Never had any issues with them been using them for years. Good prices usually things are in stock and shipping is quick

Date of experience: June 8, 2024
Utah
1 review
0 helpful votes
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I ordered a set of exhaust pipes. Within 24 hours, I had a shipment notice. I received the pipes a day sooner than the expected delivery date. J&P was constantly sending me updates as to where the pipes were at and when they were to be delivered. The pipes were high quality, and the fitment was superb (Vance & Hines Straight Shots). I am very happy with my purchase and the service J&P provided. Thank you, J&P Cycles.

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
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No issues with products and fast shipping every time! Love the ease of being able to make sure the parts we choose will fit our vehicle properly.

Date of experience: December 11, 2024
Florida
1 review
0 helpful votes
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Shipping sucks
December 21, 2024

Shipping was terrible but everything else was fine. FedEx is terrible use some other company.

Date of experience: November 26, 2024
Kimberly E. J&P Cycles Rep
8 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Virginia
1 review
0 helpful votes
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Check it twice!
December 21, 2024

I selected products (lights) that were supposed to fit my bike per the J&P website, however they did not. I was not charged to return them as a courtesy but feel if the website says they fit that they should fit.

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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MC highway pegs
December 21, 2024

Easy and quick. Received product and it looks amazing on my bike!

Date of experience: December 22, 2024
Texas
1 review
0 helpful votes
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Great customer service.
December 21, 2024

I ordered the wrong tire size, called customer service to get some help with the return and the rep was very helpful.
They waived the delivery fee for me and quickly got a return label to me. That was much appreciated.

Date of experience: December 11, 2024
Massachusetts
1 review
0 helpful votes
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Satisfied
December 21, 2024

Perfect. I will use JP cycles for all parts needed. I have always found everything thing I need on your site.

Date of experience: December 11, 2024
Puerto Rico
1 review
0 helpful votes
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Bought a refurbished
December 21, 2024
Updated review

Bought a refurbished item but it was in great condition and with a good discount.

Date of experience: December 11, 2024

Speedy delivery. Good costumer service.
June 26, 2024
Previous review

I got a full exhaust system exhaust delivered to Puerto Rico. I called customer service when the shipment came in separately. Jake explained the situation and gave the second tracking #.

Date of experience: June 16, 2024
Mississippi
1 review
0 helpful votes
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Great place to buy from
December 21, 2024

Always easy to find what I need. Shipping is always fast, and price is always the lowest.

Date of experience: December 11, 2024