Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
I put this part on my 1988 FLHTC it fit just like the original part. This one was chromed. No issues with the order and the delivery was fast.
No issues. Fast delivery. Expansive website. Will order from J&P again.
Great smooth will use again and again and again great product looked good
Quick and fast gflnbgo[ibfhkpdoknmlkfhgm;b,Lmrkhmlkhmj;nt;jmffhbm;fhBm;n,hl is that 50?
Got my order. 2 day return at Christmas if it's not right, we'll see
Llego Todo en perfecto estado y en un tiempo prudente………………………….
Excellent! I had a address mix up and they were quick to fix the issue and assured me everything was all good and I would receive my package. Got my delivery quick and to the correct address. Definitely will use them again
Very easy to work my way through the process of placing an order.
I placed an order with jp cycles bcause of availability and fair pricing. Shipping was prompt, considering shipping from east coast fo west coast
Site is easy to navigate, proper fitment is verifiable per the web site and parts arrived reasonably fast with standard shipping part fit as described quality is as good as OEM.
Great place always stocked with what you need. Ben using them for decades. And they have very cold AC and don't mind if you just go in there store to keep cool.
Never had any issues with them been using them for years. Good prices usually things are in stock and shipping is quick
I ordered a set of exhaust pipes. Within 24 hours, I had a shipment notice. I received the pipes a day sooner than the expected delivery date. J&P was constantly sending me updates as to where the pipes were at and when they were to be delivered. The pipes were high quality, and the fitment was superb (Vance & Hines Straight Shots). I am very happy with my purchase and the service J&P provided. Thank you, J&P Cycles.
No issues with products and fast shipping every time! Love the ease of being able to make sure the parts we choose will fit our vehicle properly.
Shipping was terrible but everything else was fine. FedEx is terrible use some other company.
I selected products (lights) that were supposed to fit my bike per the J&P website, however they did not. I was not charged to return them as a courtesy but feel if the website says they fit that they should fit.
Easy and quick. Received product and it looks amazing on my bike!
I ordered the wrong tire size, called customer service to get some help with the return and the rep was very helpful.
They waived the delivery fee for me and quickly got a return label to me. That was much appreciated.
Bought a refurbished item but it was in great condition and with a good discount.
I got a full exhaust system exhaust delivered to Puerto Rico. I called customer service when the shipment came in separately. Jake explained the situation and gave the second tracking #.
Always easy to find what I need. Shipping is always fast, and price is always the lowest.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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