From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Every thing is good, but too bad there's no protection on the tire (no wrapping)
Great products and great service! Always pleased with every transaction!
Had to replace my exhaust for my 2013 ultra sounds great looks great as well
Fit perfect on 2016 polaris ranger xp 570. Easy install and quick.
Item arrived quickly, even during holidays. Very satisfied. Thank you.
Kickstand is at the wrong angle and sits the bike straight up. The front brake master cylinder broke on installation and had to be replaced. Oil filter that was supposed to be in stock wasn't and was cancelled by J&P Cycles without notification for 5 days. Air filter that was supposed to be in stock wasn't and was cancelled after 6 days. It took the order 11 days to arrive after it was ordered.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Was very quick response and delivery.all the staff was very helpful. Products I purchased was easy to see if they fit my motorcycle
I made the order with little bit trouble. I am not every good ordering on the computer.
So far, the choices and order form have been easy. Hopefully, I can return them for a refund. I'm calling today.
Quick easy and simple with fair price and fast delivery will order from them again. Thanks
My first order came and it had used parts (result of a dishonest customer) and i wasn't happy about it but i reached out and JP cycles took care of it and made it right and overnighted me the new parts. Thanks you earned my return business!
Fast shipping and found exactly what I need. Will buy from J&P again 👍🏻
Great products! Fair pricing! Fast delivery! Large selection!
Fast shipment. Great price on Black Friday Helped with easing finding neutral.
I hope he likes it. Same helmet as Harley one he wanted at half the cost.
Looking for a small lift for my Harley, and you had it, regretfully though made in china
We don't have a local J&P so we stop when we pass one. Bought a new helmet and boots at the pigeon forge location. Great store and knowledgeable staff
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.