From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Through the ease of the J & P Cycles website my order was shipped almost the same day. Of course I am at the mercy of the delivery companies but J & P were on it. I have placed several orders from the site and have been satisfied every time!
Very deceiving illustrations with pictures.
Thought I was getting an oil dipstick for my heritage and for plus $10 bucks, I got a 10¢ "O" ring.
I have a drawer full of o rings.
Guess I should use Amazon instead.
Not as good as it used to be. That's all I feel like writing right now
I was looking for a Danny Gray seat and J&P had the exact seat i was looking for and also had an open box for about 10% off. Order came quickly and everything looked brand new. I've never had issues ordering from these guys.
I have purchased several items over the past two years and have always received great service and quality.
Ordering was easy. Shipped promptly. Not very happy with product.
We do offer a 90 day return policy. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Great I love shooting at j and p cycle see no reason to stop always a great experience
Happily back with you guys! Merry Christmas! After lusting for a chopper for a decade or so I finally purchased my dream bike a 2007 American Ironhorse Outlaw chopper! Only had a right mirror though but J&P had an identical match!
My shopping experience was great with j &p cycles. Everything I ordered was correct and came in a timely manner.
Fast shipping came on time when stated no issues package well happy customer
Easy to order and get the parts delivered with out a problem.
It was quick, easy and straightforward. Delivery was fast.
My experience was excellent! My purchase was delivered when it was supposed to be delivered, it worked perfectly, and it wasn't a hassle to install.
Fast delivery. But did not fit my bike. Wires got through triple tree. No room to run wires around plate and no hole in center to run wires through it.
Very helpful to my respond on my.motorcycle part. Also need other part and the gentleman gave me a part number from harley davidson to get it.
Happy to see tour pack gasket and rubber saddlebag mounts in stock and delivered in a week
Quick and efficient delivery. Product was delivered faster than expected. Even though I ordered the wrong part, it was no hassle to obtain a return shipping label. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.