From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Got the parts I needed and a decent price and shipping was quick even with the holidays
Items well priced, exactly as described. Shipping exactly as promised.
I purchased a helmet. It arrived fast and as ordered. Unfortunately, it didn't fit so I had to return it. The return was easy, and J&P promptly gave me my money back. I'm pleased with J&P and my experience with them.
Rarely do they make a mistake but as far as customer n return service "outstanding" thank you!
Found what I was looking for super easy! Part came quick and well protected. Works perfectly.
Quickly found what I was looking for, didn't have to search a long time
I paid $31 dollars for 2nd day shipping. I got one of the two items paid for. I get one day was Thanksgiving and one day was Sunday. However the second item is supposed to be received 5 days later. What's the point if the shipping time is the same?
The lights were an exact duplicate of the original, but the wiring does not go to the original connector, very short. I will have to splice into the original wires.
J&P Cycles has been great helping with this warranty issue on my tire. The customer service folks I worked with were excellent in their response times and keeping their promises promptly. While I don't believe I will use Metzler tires again, I will definitely keep shopping and purchasing from J&P Cycles.
Once I tried looking at other SUGGESTIONS, tiring to get back to the original choice was almost impossible.
Easy process. I don't like doing reviews, however, so I hope I don't have to do one each time.
Have bought many times from J&P Cycles and have always been completely satisfied. Thanks again
Received my order as stated on time. I had one back order as was notified promptly. And received on date stated.
Purchase easy not installed part yet. I do not like having to enter 50 characters to submit this survey.
I love shopping online. They usually have what I am shopping for.
Item was delivered hastily. Part ordered was part received.
Haven,t put it on my bike yet because of engine issues which is very costly
I ordered 2 portable 5 gallon tanks. Both the tanks were missing the spouts. I reached out to the CS separately to get this issue addressed. Hopefully they get to it soon.
Prices were good, therefore decided to buy from them, vs. going with the traditional ecomm site.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.