Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
With just a few clicks my axle was at a door a few days later and fit great.
I ended up ordering the wrong item, my fault. I did not read the item description correctly. However I can make it work, I was looking for a black powder coated kickstand and accidentally ordered a chrome one.
I ordered a set of slip on Rinehart Exhaust pipes, received them and immediately installed them. I love the sound of those pipes!
I purchased an open box; mustang super tour seat. The price was a steal and the item was as described. It was in pristine condition. Customer service was beyond helpful. They answered all my questions and I bought in confidence. Highest ratings!
Great website, easy to navigate. Good notifications through shipment to track purchases.
Found tools to fix bike here I couldn't find elsewhere! Jim's tools do what there supposed to do with ease.
Been waiting for some time to order this tool to get my bike back on the road again! Great stuff easy to get!
Fast delivery, product arrived undamaged. Fits well. Comes with nice helmet cover
Easy peasy! After my first shipment showed up, without all the products, I immediately called and received great service from J&P. Order was resent and I received it approximately one week later.
It was easy and arrived early. But forcing me to write more on my review is kind of ridiculous just to submit it.
Order and delivery were great. I just have to make time ti install them
Have got a few things from JP gets here in a good time and fits.
Simple and easy to find items all across the site and cs in chat is very helpful
Needed a new tire for my bike asap. Ordered and had a tire delivered within 24 hours, talk about quick! I appreciate the easy ordering and quick delivery, saved me a ton!
Quick and easy. Inexpensive. Website was easy to use. Will definitely use again.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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