Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Items were quickly shipped, but could have been packed better. Usps tossed the box around, and bearings broke out of plastic packages and were loose in the box. Luckily none were damaged or lost, so all is well.
Don't expect a pingel or golan at this pricepoint, but this petcock fits my bike and turns the fuel on and off as it should.
J&P Cycles is always the first place I look for everything I need. They always have it. Excellent advice. Ships quick at a good price.!
They have a lot cleaner look to them than the long stock ones. The brand name seems to laser cut into the inside of the lever where it meets the grip of the hand bars. Super sleek, and you can fit three fingers on there comfortably!
Ordering, delivery and receipt of item was excellent, however, item chart didn't match up with decision of helmet. On the helmet it states there is a possible 4xl, which didn't see on the website, is that true?
I have not had time to check and see if jt fits the bike. But they insisted I answer the survey
Easy to order. Had the parts in stock and was a great price. Fast shipping.
Purchase went smoothly and was received in a timely manner and was as shown and described on the website with good shipment packaging quality. I recommend J&P Cycles for your moto needs!
Website was easy to navigate. Easy to order online and free shipping.
Overall good experience. Product arrived quickly and lookes great. 4 stars because of the packaging and hardware included with the mirrors.
- Packaging: One mirror had the protective glass film while the other didn't, so I am not sure it truly is new. However, they looked fined and not damaged. Packing just looked disturbed.
- Hardware: I got the gloss black mirrors but the nuts that came with them are stainless. I ended up using the black nuts that came with the original mirrors. I also wish the right side mirror had a slightly longer adapter because it rubs with the front brake reservoir when you twist it in during the install. I could have taken the reservoir cover off but no big deal.
- Pros: Mirrors are solid and screams quality. GOVX discount for military is plus and quick shipping.
Always good but never get a tracking number which would be nice!
Great! Deal a+. Needed part fast and it made a deadline I was shooting for!
Will continue to use J&P regardless of the difficulty in logging in to their system...:-)
I have an account with J&P that I have used for years, but now it has been invalidated since I cannot use my "Username" any longer and it will not connect my email with my "Username". Checking out as a "Guest" from now on...
Great response, and communication. Delivery was on point.
Easy to find what i was looking for and got shipment quicker than expected.
Ordering is always easy, they have a broad selection and delivery is as promised.
Quick fast easy and product is always satisfying with great shipping reports
These guys have been around a long time. They know what they are doing. Excellent customer service. One of my go to companies.
Excellent service. Super prices these guys always come thru.
It was easy to shop using the detailed information, reviews and Q and A's readily available. Rebuilding forks on a Street 500 and looking forward to a better ride up front.
Expected a steel cap and received an aluminum one. No info on type of material it would be made of. My order came in 3 separate shipments Ang and received and charged for a part I didn't order
So far never had any issues with price, fitment, shipping or customer service
Always purchase whatever is needed for my bike
The delivery was fast, I ordered some motorcycle oil. One of the quarts of oil was slightly open and it leaked a little bit.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.