Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Needed a carrier for my Ducati ordered Fri got it Sunday. Great service
Good bars. I just wish they would have adjusted the angles a little bit for the new body style screens. That's what it seems like from the descriptions but these are the same bars as the 2023 and down with just different cutouts in the pullbacks.
The product was just as I hoped it would be, but the customer service was exemplary!
Very patient n knowledge staff. Very satisfied with everything from customer service department to warranty gentlemen n lady who helped me with the process. Thank u again Eddie
Easy to find quality parts. Good prices for good products and fast delivery at fair prices.
I've ordered several times from j&p cycles and have always been happy
This should be listed as a builder part. Its about 50% of where I need it. I ordered a different option and for the price this just isnt worth mailing back.
Ordering was easy. Customer service was good, and delivery was on time,fast.
It was an Awesome shopping experience! Friendly service and people.
Somewhat easy to navigate the site and parts were in perfect condition. Also a good price.
I took a long time to determine exactly which pipes were the ones I wanted. I didn't want to get this wrong! The ordering and confirming process was easy. Installation took me less than an hour. I'm extremely pleased in every way. Great quality. Great appearance. Great sound. A much deeper sound; a rumble, but not obnoxious.
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Very simple site to look parts up and great quality. With out a dought I will be back for more parts
You just can't beat the Customer Service and prices that J&P has. Quick efficient service and a price that was half of what HD wanted
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor