From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I'm doing a bike build on a time crunch. I searched everywhere for some carbon fiber fenders & parts - everyone was 6-8 weeks or more out. JP's had all parts in stock, confirmed, and sent them next day. Bike build on track!
Shipped out fast. Packaging could have been a little better. Packaging was beat to pieces and torn. Luckily no parts fell out and were lost.
Super easy to find everything you need. Great prices. :) :) :)
First time ordering from J&P. Easy ordering and fast processing. Product received is as described.
Ordered item online. Payment was excepted. 6 days later I received a email my transaction was being refunded. No mention of the reason. I had to call customer service to find out the online item was no longer available.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Awesome price match. Bonnie fast and very helpful
I thought I would receive a 10% discount but apparently my purchase did not qualify. Disappointed.
I did not see anywhere to apply my 10% discount code and nowhere did it state that my item was ineligible.
I have received my order but I am out of town so can't comment on the products yet
Thanks
Very easy to navigate website. Plenty of parts available for my 01 wide glide. Will definitely be back for future purchases.
Haven't used it yet but looking forward to doing 3 hole fluid changes on both of my Harleys while they are straight up and not leaning left. So much easier than trying to push them to stand up straight.
Easy to find what I needed for my harley. Delivery was fast and accurate
Always receive items quickly. Very happy with their ordering process on whatever I order.
Easy and pleasant shopping experience. Many different brands, models and styles to choose from.
Ordered a motorcycle cover for my street glide and it fit perfect and is very good quality
Geneva C is the reason that I'm reordering this product! She really took care of me!
Love the way these gloves look! And love the way they feel! Perfect grip!
Quality parts, knowledgeable customer service reps, fair prices with parts that will fit your bike
Effective search. Exact products required for my preference.
I just installed these on my 2020 street glide the other day. I like them a lot so far!
Its easy and fast. Good price for semi sintered brakes. They fit perfect.
Looking for battery. Found correct battery. Bought battery.
Tire was delivered on time, correct part and was easy to locate on web site.
Shopped with you for years always a good experience
I went right to using the chat with customer assistants. I'm less than 5 minutes I was all set up and had my stuff ordered. 3 days later my parts we're at my doorstep.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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