How would you rate Joss & Main?

Joan L.

Texas

2 reviews

1 helpful vote

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Love it all.

December 22, 2015

All of my shopping experiences have been great, hassle free.

Date of experience: December 22, 2015

Linda H.

Idaho

1 review

0 helpful votes

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Review before check out? Strange

December 22, 2015

Haven't even placed my order. Seems I have to give it a review first. Very strange.

Date of experience: December 22, 2015

didit k.

California

1 review

0 helpful votes

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Nice and elegant designs

December 20, 2015

A lot to choose from. Modern and contemporary designs.

Date of experience: December 19, 2015

ronda g.

Kansas

1 review

0 helpful votes

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Beautiful items

December 19, 2015

I love all the different kinds of items you can find here.

Date of experience: December 19, 2015

Kimberly T.

Arizona

1 review

0 helpful votes

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I love the sales!

December 18, 2015

I always get quality merchandise from Joss and Main.

Date of experience: December 18, 2015

Donna B.

Texas

1 review

1 helpful vote

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Love my new bed

April 14, 2017

Ordered a queen tufted platform bed. I love it. It's good quality and very sturdy. Happy customer.

Date of experience: April 14, 2017

Foster C.

South Carolina

1 review

0 helpful votes

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I'll tell you my experience when I get the product

April 16, 2014

I'll tell you my experience when I get the product. Thanks, a new customer

Date of experience: April 16, 2014

Susan L.

Arizona

5 reviews

1 helpful vote

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Favorite Shop

December 31, 2015

My favorite place to shop! Staff very helpful and honest! FAST shipping! Great products too!

Date of experience: December 30, 2015

Blanche R.

Texas

1 review

0 helpful votes

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Beautiful semi-flush mount lighting

December 27, 2015

The lights are beautiful. Easy to assemble and install.

Date of experience: December 27, 2015

Viktoriia S.

Canada

1 review

0 helpful votes

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Did not get a refund for item I returned them

January 5, 2015

Did not get a refund for item I returned them. Even the tracking number didn't help.

Date of experience: January 1, 2015

Willia E.

California

1 review

0 helpful votes

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Just made first order

January 5, 2015

Just made first order. No comments until after delivery of item.

Date of experience: January 1, 2015

Christine M.

Delaware

1 review

0 helpful votes

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Your Company

January 2, 2016

Super outstanding company from items to customer service!

Date of experience: January 2, 2016

Audrey M.

California

2 reviews

0 helpful votes

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Good Stuff

June 29, 2015

I enjoy looking at the items offered on this site. Refreshing!

Date of experience: June 29, 2015

Marlene J.

Hawaii

1 review

0 helpful votes

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It is A-1

January 6, 2015

It is A-1. Beautiful items, at great prices, and the finest Customer Service team.

Date of experience: January 6, 2015

Carol K.

Alaska

1 review

0 helpful votes

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Love shopping here!

January 6, 2015

Love shopping here! Great sales, and everything I am looking for.

Date of experience: January 6, 2015

Gary B.

Florida

1 review

0 helpful votes

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Good looking product

August 15, 2014

Good looking product. Just what I wanted as a gift

Date of experience: August 15, 2014

Robin L.

Arizona

1 review

2 helpful votes

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Love your products!

January 11, 2016

Your site is so easy to use and has the most beautiful decorator items. Love It!

Date of experience: January 11, 2016

Carolyn S.

Louisiana

1 review

0 helpful votes

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Gorgeous necklace on it's way to me!

July 11, 2015

Selects unique gorgeous items for us to select from!

Date of experience: July 10, 2015

Floyd J.

New York

1 review

0 helpful votes

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I love their out of the "ordinary" items to pick from

August 18, 2014

I love their out of the "ordinary" items to pick from.

Date of experience: August 18, 2014

CW S.

Alabama

1 review

0 helpful votes

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Oh Boy!

July 19, 2015

You have a great selection to choose from and the prices are reasonable.

Date of experience: July 18, 2015

Q&A (89)

Question

Haven't ordered from Joss and Main but love looking at the wide variety of home furnishings. Wondering about the quality of the products. It is easy to make things look high quality in photos. Have been disappointed with online shopping for a number of items.

Answer: Everything that I have ordered so far has been excellent. One time, the item just didn't quite look great in my bedroom. I returned it no questions asked for a full credit. Nether even paid the postage. I could have returned it for a full refund but I would had to pay the postage. In any event, very flexible on returns, which, as I say, has only happened once.

By Michael B., over a year old

See more answers (19)

Question

Do you accept PayPal as payment?

Answer: I don't know if they accept Pay Pal but their merchandise is over priced. I will not be ordering with them again because of lousy customer service!

By Sue J., over a year old

See more answers (8)

Question

I'm considering buying the Graham 76" sofa. Do you have any reviews about it?

Answer: Hello Helen, I'very never ordered furniture from J&M but any other item I've ordered has been in stock, shipped within a day and has been rec'd without any issues. I do love Joss & Main.

By Susan H., over a year old

See more answers (20)

Question

In the information for all of the J&M bedspreads, coverlets and duvet covers that I've looked at state that the items should be washed prior to use. Can anyone tell me why? Thank you.

Answer: Hello - I always wash any fabric product before using - but I use my "gentle" cycle and only cold water without any soap. This always works for me and keeps the fabric in good shape without any chemical products still there.

By ELIZABETH B., over a year old

See more answers (10)

Question

I'm interested in ordering the Regina Sofa as seen here from Joss & Main: https://www.jossandmain.com/Go-To-Furniture-Regina-Sofa~EQF2589~E18604.html But I'm hesitant since I can't return it other than in store credit and I have no idea if its comfortable, etc. since there are no reviews on the site that I see. Am I missing them somewhere?

Answer: I would copy and paste the name and model number of this particular sofa in a search engine and a shop bot like Nextag or Bizrate. This may find some reviews on other sites and sometimes even a better price or return option.

By Ann W., over a year old

See more answers (10)

Question

Do you deliver larger items off this site to Canada and are there any additional charges

Answer: I'm not employed at Joss & Main, so someone at Joss and Main should be able to help with the answer on shipments to Canada. I don't see why not. Joss and Main is in Boston, right? I'm from the SouthEast.

By Mary B., over a year old

See more answers (12)

Question

I can't find any reviews on the William 74.5" sofa. It's so cheap! How is it?!

Answer: You get what you pay for with Joss and Main. Google the details like the measurements and comments about the fabric because they often rename their items. I have been mostly happy with my items because I have reasonable expectations regarding quality. I don't expect to get something for nothing. Personally, I wouldn't buy a couch unless I could sit in it first but that's just me. Joss and Main is good with damage claims and they are responsive but you need to be careful about what you buy.

By Kady Q., over a year old

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Joss & Main

Reviews (1,338)

Q&A (89)

Haven't ordered from Joss and Main but love looking at the wide variety of home furnishings. Wondering about the quality of the products. It is easy to make things look high quality in photos. Have been disappointed with online shopping for a number of items.

Do you accept PayPal as payment?

I'm considering buying the Graham 76" sofa. Do you have any reviews about it?

In the information for all of the J&M bedspreads, coverlets and duvet covers that I've looked at state that the items should be washed prior to use. Can anyone tell me why? Thank you.

Do you deliver larger items off this site to Canada and are there any additional charges

I can't find any reviews on the William 74.5" sofa. It's so cheap! How is it?!

I just ordered a product from your copany.

Hi do you ship to Canada and is your price quoted in US dollars?

Can I find out what city my Joss and Main furniture was shipped from?

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Reviews (1,338)

Q&A (89)

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Overview

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