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Joss & Main Reviews Summary
The overall reputation of the company reflects a significant divide in customer experiences. Positive feedback highlights the appeal of unique products and competitive pricing, with some customers appreciating improved communication regarding delivery and assembly. However, negative sentiments dominate, with frequent complaints about product quality, delayed shipments, and inadequate customer service. Many customers report difficulties in returning items and receiving support, leading to frustration and a loss of trust. This suggests a need for the company to enhance its customer service processes and ensure product reliability to improve overall satisfaction.
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I thought for fathers day I would bye something for myself and this item caught my attention and beside, the discount price helped.
Judge for yourself:
Https :// www.jossandmain. Com/Key-Piece%3A-Coffee-Tables-Alia-Coffee-Table~RVF6006~E*******. Html "Alia" coffee table for $400.50
Vs
http://www.wayfair.com/Riverside-Furniture-Sierra-Coffee-Table-3402-RVF4718.html for $261.99
Both items are the same. The item's name and manufacturer's name on Joss and Main is hidden and its christened something else. The parent site that's supposed to sell at full or at least less discounted price is nearly half of what the bargain flash sale site is selling!
Very pleased with my Soshanna hanging lamp and a pillow I had shipped to a friend. This company gives the best service ever! Very happy with them and I just placed another order for a door mat. I. A.
I love wearing all the interesting and fashionable jewelry I have purchased from Jossand main.com. They should have named their company, JM&Q for Jossand Main, the Quality company.
Joss & Main's variety of indoor and outdoor furnishings and décor have an upscale appeal.
I bought at least once a month from Joss and Main to keep my free shipping, there is always good products of a good quality and that look amazing once they arrive. I recommend Joss and Main to my friends all the time
I enjoyed looking through your Zen section today. My husband loves buddhist art and gardens and I found the perfect little faux Zen garden for his bathroom. I can't wait to show him, he will be so excited. Thanks for making shopping easy.
I am in love with Joss and Maine. I am in the middle of moving from a formal traditional home to a fantastic new home with my Beau. His home is contemporary. So out with the old formal and in with the new looks at Joss and Maine. I have taken nearly every piece of furniture I have to consignment. And on with new looks and a new life.
Couldn't locate the duvet cover set that attracted me in the first place. Also some bugs in the website. For instance, when I click "submit your review" nothing happens so you may or may not get this review.
I love the website... especially for the free shipping after your first purchase. But, be weary that that does not apply for 'big ticket items'. You'll see free shipping and additional shipping in your cart with no explanation. As a customer, I don't appreciate this surprise, but I understand that its probably a cost from the supplier.
I visit this site daily to see what kind of products are on sale. Every purchase that I have made from this site is top notch. The site is also easy to maneuver around. I just wish they had a place to make comments about the products that are purchased. I will continue to do business here.
Great quality products. Great selections. Great service. Great, fast shipping. ALWAYS a GREAT shopping experience!
Lots of unique items, good and great prices for products.
Wish that all sheets had dimensions of the individual sheet sizes - hard to fit mattresses when looking for a specific size if it's not listed.
I always love Joss & Main The online store is really convenient and I get my furniture in a timely fashion!
I would think you would see a charge like that when you complete you order, as I did regarding the extra shipping charge, when I completed my transaction, but to be sure you might want to call Joss & Main. I will say that they have always been very helpful if ever there is a problem.
I have ordered several items from this and have been extremely pleased with everything. I absolutely love this company!
I am not computer savvy, but was able to locate immediately what I was looking for and place order with no difficulty. Definitely user friendly
I love to shop for "quirky - one of a kind" pieces and Joss and Main offers that and more. There is something for everyone. The best way to shop - bar none! Things arrive at your door step. You don't have to weather the hassle of lugging anything in any kind of storm or heat. With a quick - point, click, wait and unwrap - your gorgeous decor is at the door step. I recommend it to everyone I meet. I'm a Joss and Main addict.
I have placed many orders from Joss and Main and will be placing many orders in years to come. The style of items they have is usually exactly my taste and to be able to get higher end items at super reasonable prices is basically my favorite. I like ordering from there because I have never seen something that I have bought in someone I know's home. The quality is always super great as well. I tell everyone about Joss and Main it's seriously the best!
From the business
Visit Joss & Main to get picture-perfect styles at too-good-to-be true prices. All orders over $49 ship FREE, because an amazing deal is a beautiful thing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members