JollychicReviews 1,177

They say they have plus sizes, they will charge you extra for them. I checked the size chart and the XXL matched the size of my jeans in US sizes. I have ordered dresses before in XXL, no issue. But, the dress I bought is more like a large than a XXL, doesn't fit.

I asked about returning, and they said I would have to pay to return it, which is normal, except it would cost me the price of the dress to return it. On top of that, they have a 7 day return policy... it took 10 days to get here, I could only get a full refund if I got it there in seven days. There is China from the US, not likely in less I want to pay twice what I did for the dress.

Also, the site said was wool-like dress, and it is polyester, says so on the tag. I don't think those two are the same things, nor do they look the same.

Not saying my whole experience was terrible, they're customer service agents were really nice. But, the product itself is an issue.

I don't usually write reviews but I thought this was needed, I ordered three things from jollychic.com, and then decided to check other peoples reviews. Upon finding lots of unhappy customers and many accounts that I could assume were spam reviewing great products etc, I was now doubtful that my order would even turn up at all. Well it did, and just 5 odd days later than expected (to now surprise of course) and well yes the quality isn't superb, but what do you expect from a cheap clothing company? A good service in my case. If you are ordering, order a few sizes bigger, and don't be in a hurry :)

Dont worry it your shipment is late, cause you will get it for sure plus an apology e-mail, and maybe a voucher if you are lucky..

I havent ordered from Jollychic before but I gave it a try and randomly selected 9 items to try out. I finally received my package through Aramex today and everything that I ordered is excatly the way it was advertised in their pictures. Everything fits perfectly and I am super satisfied with my purchase. Ive read so many bad reviews and people making such a big and bad fuss on their custormer service, but I have only experienced pleasant assistance from
Them. I just need future customers to know that you cant expect your orders to be sent the day after your purchase, Jollychic obviously have a huge clientelle base and will attend to each customer in time and also for the price that you pay for the clothes you can just be patient and wait for your orders without freaking out for nothing. I will definatey use them again!

I ordered several items from jollychic: chic dresses, a pair of sunglasses, and a shoulder bag. They are all great! Shipping was fast. I received the package after 10 days. Will buy again soon :) :)

On their website JollyChic promises "express" delivery. I paid for my order on the 5th of the month. Today is the 20th and even the tracking facility can't tell me when, if at all, will my order be delivered. Two days ago I chatted to their customer service who said that the package is still in CHINA. "Can I cancel?" No, I have to wait till the parcel is delivered and then cancel. WHY? I don't know. Never again. I don't know who are those commentators who are giving four, even, two stars. But I have my suspicions!.

I ordered 5 items to get the free shipping to Australia, it is said that it'll take 7-10 days to arrive. Waited for 3 weeks and my package still had not arrive, contact the staff through live chat, and i was promised it will arrive in 3-4 days and got offered a bonus of $20 which i do not receive afterwards. Waited for another week and still not receiving my package so i contact them again, and was told that my package is lost and they will refund my money, after the whole month waiting and expecting it to come.
DO NOT ORDER FROM THIS SITE!