Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
I have ordered from Jeulia several times and have always been very happy with my purchase. The quality and workman ship are exceptional. Very elegant and beautiful jewelry.
I just want them to leave a number that I can call them to see about exchange for another. How do I do this?
Exactly like picture. Fits perfect fast shipping very pretty. I'm a very satisfied customer and will order again!
I had a little problem with the delivery time
As I did not read how long it would
Take so pay for faster shipping of in hurry. The ring was beautiful.
I have order 2 rings. Wow so impressed with them. I will definitely be buying more. Fast and easy service. Love the company. The Rings are made perfect.
Awful company, still waiting for them to respond to me. I want to return my purchase, but can't get any direction from this company, no response back. Threw my money away on this joke of a business.
Hi, Rebecca. Sorry for any inconvenience caused to you. Please inform us of the size you want, then we will send you the return address. Thank you for your cooperation in advance. If you need further assistance, please call us at 1-888-219-8158.
Our ring are absolutely gorgeous! They are everything I was hoping for at such an amazing price, I paid the extra $20 for faster delivery, and since they set the stones when you order, it took about two weeks for them to get here, more like a week and half. So I was very happy with the speedy delivery. I will definitely order from them again.
I love rings, and these are gorgeous! They are true to fit, and sparkle so beautifully! I am so satisfied, I have ordered four different ones since January!
I just received my Jeulia ring and its worth maybe $25 but the box is gorgeous... it comes from China with no receipt in box... so very difficult to find out method to return. If the big stone in ring is a white saffire, id rather have a CZ. Ring comes from Guangdong, China.
Hi, Jan. Thank you for your purchase in Jeulia Jewelry. If you don't like this ring, we can help you make an exchange. You could contact us via Live Chat or call us at 1-888-219-8158. Thanks.
I am a jewelry girl through and through and the Jeulia website did not disappoint. I chose my item and received it two days later. The way my ring was packaged was phenomenal. My ring is gorgeous, fits perfectly, and I can't wait to order again. Thank you Juelia.
I'm extremely pleased with this purchase and the ring is even more gorgeous in person! It compliments my hand very well and I love it! It was my first purchase, but I will be purchasing again!
The quality are very nice as well, came very quickly after 3 days since I ordered it. I am satisfied with my purchase
I absolutely adore my ring it is just what I wanted it came fast and it looks beautiful it was the right size and all it was everything I could have asked for and more on my wedding day and a year later I finally got my 1 year band to go with it so thank you again from the bottom of my heart for making and giving me this incredible work for art
I received my ring today, to say I am pleased would be an understatement. It is actually prettier than I thought or hoped it would be.
Just received my ring today and it's absolutely beautiful!. I love the color and the shine. I would definitely tell people about this website. I will order from here again. Thanks Jeulia!
I received the ring quick. The back scratched on it in one day. That's the only thing I didn't like about the beautiful ring.
I love it! Wish I would have known about this place a long time ago! I will recommend this site to all of my friends!
Day 2 of ring arriving I tried to exchange it for something else. I have been trying since and they will not send me an address to return it too. They asked once for more information which I provided and now haven't heard from them since.
Hi, Lori. Sorry for any inconvenience might brought to you. We are willing to help you make an exchange. Our colleagues will reply to your emails soon. You also can contact us via Live Chat or call us at 1-888-219-8158 for prompt assistance.
I am so happy with my purchases from Jeulia...
The pictures of the rings are beautiful but in real life they are STUNNING!
This is my first purchase with Jeulia and we've only had our rings for a little over a week so I'm waiting to see how they hold up with time... but I have a feeling Jeulia will be my new jeweler from now on.
My fiance and I received his wedding band last night in perfect timing. It came in the nicest jewelry box and even a cute buffing cloth for your jewelry. Then I opened the section with his ring and couldn't believe how beautiful and in amazing condition. He tried it on and it was perfectly sized. I was so happy with my purchase! I will be buying from Jeulia again!
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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Hi, Dieter. Thank you for your purchase in Jeulia Jewelry. Which size do you want to exchange for? You could contact us via Live Chat or directly call us at 1-888-219-8158 for prompt assistance. Thanks.