Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
I am so pleased with the rings! It is so beautiful. The clarity is amazing! Very fast delivery. I'm over all pleased. Ignore how ugly my fingers are
I was not only pleased with the appearance of the ring, but I was pleased with the time in which it arrived! Great quality! I will definitely order from this site again!
Photo does the ring NO justice. It's very beautiful! The stone is perfectly cut. The stone and ring are both a pretty rosy color and really sparkle! I was nervous this ring would be too dainty and I'd break it easily at first, but it is pretty tough.
I am so happy with my ring. The whole shopping experience is so happy. I would recommend Jeulia and this ring in particular for anyone that is considering a piece of jewelry for something nice, simple and affordable.
Worked with the Jeulia, the experience was really awesome and their team was very helpful and communicative. Would recommend to family/friends. Dont usually leave reviews but I was impressed with Jeulia Jewerly
This was a spectacular experience, BUT everything went well beyond my highest expectations. Thank you jeulia team!
I'm just so excited to get it! This is my second ring from you all and I love your jewelry! Would recommend to my family and friends.
The ring made my wife actually sparkles in near dark rooms! The craftsmanship and quality of the ring is top.
Very very happy with the ring. Very fast delivery and great communication when they had a stock issue. Refund for the difference quickly issued without issue. Thank you guys for always answering my questions!
Great company to deal with. Customer care from Jodie was outstanding. I would highly recommend Jeulia Jewelry Company.
So far we are happy with quality, general appearance, design and craftsmanship of the rings. Thank you
I will be ordering from you though out the years end. There are a few birthdays I need to get out the way.
Buyer beware. Delivered completely incorrect item. All shipped out of China. I notified them of issue on the day i received. They would not provide detail to return the item for days (while they tried to get me to buy incorrect item at a discount). They finally provided return shipping info, and i shipped back to them next business day (Australia to US). As i didn't send proof of shipping notification to them within 7 days (i have since provided this proof of course), they have said my case is closed, and they will not refund. I never received the items, nor would I want them. This company is an absolute scam. DO NOT BUY
Return service is absolutely ridiculous and I will not shop or recommend this company to any one. Watch out pain in the $#*! to get your money back had to finally call credit card and they credit was given instantly
Hi Julie. I’m so sorry for your bad experience, and I know what happened was disappointing. We want nothing more than to help you resolve this issue. But please understand that your return request has been approved and we could have processed your refund immediately after your returned package is delivered to us, unfortunately, the PayPal dispute has opened that cause the inability to apply for the refund at our side, the PayPal was handling your payment. If you have any more questions or doubt about your refund, please feel free to contact us.
Don't waste your money on this jewelry. It is garbage and they will not stand behind their product. I bought a pair of earrings and they would not clasp. They will not issue full refund. Total scam! Buyer beware.
Hi Sandy. We're so sorry for your bad experience with our product. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience, so we offer 30 days return policy. Your refund has been approved on Aug 3 and you can expect the money to your account within 3-5 working days. If you have any other questions, please feel free to contact us.
Great presentation and Quality, very pleased, Hats off to ya's! Delivery and service and product! Ken & Anita
I ordered the Sincere Love Bracelet, item #JEAR0010, sterling silver, alternating purple stones and smaller white stones. Love the chain clasp. Bracelet sparkles in the light and is comfortable on wrist. Great turn around time. Will definitely order from Jeulia again.
Me & me missus bought engagement rings from Jeulia (Black ones with skulls). After a WEEK we noticed signs of wear. Paint started coming off and after 4 weeks we have decided to bought a new ones (not from
Jeulia!). Issues started at day when I was collecting them at UPS. I had to pay border fee! Jeulia refumded money but before they did that, they offered me £25 discount to buy something from their store.
I DO NOT RECOMMEND theirs jewellery! It's not worth the money at all. I wish I checked opinions before I bought rings.
Hi Izabela. We’re sincerely sorry you’ve had a poor experience with our product. We have an extremely rigorous quality control process, but sometimes a few defective products may sometimes fall through the cracks. Our representative has conversed with you via email and offered a replacement for your ring. I am also sorry about the way your issue was handled regarding the border fee. Please understand that we offer two refund methods: store credit or refund to the original account. Since you were unhappy with the store credit, we've refunded you the full money you paid for the border fee. We won't neglect your requests, please continue to work with our customer team-we'll work to resolve whatever inconvenience this has caused you. Thank you for your understanding.
They will give you the round around about your refund. Nothing but continuous reply emails offering store credit. I'm still waiting on my refund
Thank you for your review. I understand your frustration, and I am terribly sorry that you had a bad experience with us. I would be very glad to check this and help you. You can be sure that we will do everything in our hands to help and arrange things out. I just ask you to kindly send me your Order Number or any other invoice number so I can locate your order and contact you back.
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Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kristy. We're terribly sorry about our mistake that sent you the wrong item and didn't resolve your issue immediatelyï¼› your feedback is important to us! We understand that we have let you down on this occasion and apologize for this. Please rest assured our regional manager will be in contact with you urgently to discuss your experience further and clarify the things. Thank you.