Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
I ordered a ring for myself but i had no idea the quality would be so good. I've purchased rings from jewelry stores that were not made as well as this ring. I will definitely be purchasing more!
I purchased a wedding set that is absolutely beautiful. This is my second set so I didn't want to spend a lot of money, but this set looks very expensive I love it.
Fast shipping and quality product. I wasn't expecting the ring to look better in person. I thought that the ring could have defects but it didn't. It is very shiny and well made.
I haven't proposed yet but I was very happy with the ring and so was the people that I showed it to i believe she will be very pleased
I have just received my second order from Jeulia and I LOVE it. Again, it arrived ahead of schedule. The detail is incredible! And I am very much looking forward to my next purchase. I have to space them out otherwise I'd buy up the whole site, and then I would be homeless, so moderation is key for me! I absolutely love this site and continue to reccommend it...
I ordered two rings, both were beautiful! They came packaged well and are true to size. I would recommend and reorder!
It's a spectacular ring. The packaging was very impressive. The box within a box, plus another bag and a cleaning cloth, wow! Then I opened it and it was beautiful. It had weight to it and the shine was more then I expected. It fit just right. I'm very happy with this ring!
The person that said her ring arrived in 2 days? Right, she must live across the street from the Julia factory. Hahaaa
My Engagement Ring is perfect. It came in a few days, very quick. It was exactly what I wanted, beautiful shine and clarity. The engraving my fiancé ordered on the ring returned out nicely, nice and clear. I have received many compliments.
This is my second time ordering from Jeulia, my first was for my wedding day! My wedding rings were amazing much more than I expected! I love my rings and my husband's! Thank you Jeulia for making our day special!
Love my ring, waiting a few months to order cause the price just kept going down. Paid less than $100. And received it in two days. Very happy customer.
I love Jeulia jewelry. I bought one wedding band, and I loved it so much, I've purchased three more rings and they'll be arriving any day now. Wishing that Jeulia would have more affordable sales and discounts, though, especially on their wedding and engagement ring sets, though. Otherwise, I'm content with their selections.
I have bought a couple of rings and one is very beautiful the only thing I don't like is how big the center stone is it almost looks fake the other ring I was very disappointed it turned within a month... just choose wisely...
Hi, Lashay. We are so sorry to hear that you have not been 100% satisfied the purchase with us. Please send us your order information to service@jeulia.com so that we can take a further look into the matter with you and make it right! We will do everything to make up for this disconnect. We look forward to hearing from you.
Very disappointed. Center stone is colorless, dull, and dirty looking. Looks fake. Not worth the money.
Hi, Jackie. We're sorry to hear that you did not enjoy the ring. Have you been able to contact with our customer service? We allow our customer to return the products for refund or exchange within 30 days. When you have a moment, please send your order information and a photo of the ring you received to service@jeulia.com so that we can make sure our representative will solve your problem till you completely satisfied. We look forward to hearing from you!
I absolutely love my ring. A gorgeous ring at such a great price. I look forward to shopping Jeulia again and again!
Everything has been wonderful quality, great prices and exceptional customer service! The only jewelry store I shop at.
I absolutely love the rings that I ordered! They look exactly like the pictures and Jeulia is superb in communicating an exchange and letting you know when the replacement has been shipped.
I order 2 rings, I'm very impress with the quality and the look, There very Beautiful. What I like also is the Choice in size it goes up to size 12. I live in Canada and receive my order fast.
I ordered a band and it was deliver in 2 days... who does that.? The quality of the ring is awesome. The service is off the chart. Thank you.
I loved the ring but sizing is a problem. My knuckles are large so i bought a ring that is too big. I can wear it on my pointer finger but it's not what I wanted it for.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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Hi, Sofia. As per our records, you have returned twice for exchange, we are sorry to hear that the product still can't meet your complete satisfaction. Our representative has sent you a private message on Facebook and looks further into this matter with you, please kindly check your inbox and send a reply. We hope that we could cooperate well so that your problem could be resolved soon. If you have any questions, please feel free to let us know at service@jeulia.com. Thanks.