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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Before ordering, I read many other reviews. Several complained that orders were never received, took too long, we're not what was pictured, was cheap and fell apart soon after wearing for the first time. Our order was received in two days, was exactly what was described, and is beautiful. It won't be worn for several months because it is a gift planned for Christmas, so I can't speak to its durability quite yet, but it appears sturdy enough. Very pleased customer.
Loved my ring! Fit perfectly, looks as advertised. Im a welder, so we will see if I can keep it looking gorgeous! I will rate again after Ive owned for awhile to let others know about how well it lasts!
Gorgeous! I love the shape it looks so expensive, very comfortable, it's just beautiful! I recommend this webside!
I love the cocktail ring I bought and it fit me perfectly. It is excellent quality and price. I would recommend your jewelry to everyone. I am very pleased with my purchase.
Product was as delivered as described... fast delivery and excellent service!
Buy with confidence as what you see is what you get,,, anticipate buying again as great value!
I had been going back and forth with 2 different rings and my husband wasn't sure if he got the right one, so he got in touch with the company and explained our private situation and even though it was after the designated return date the juelia team was willing to make an exception for our specific need! I will never forget their willingness to go above and beyond to make my engagement so special! Thank you juelia staff, customer service like this is the reason why I refer alot of my friends and family to this company!
Less than $200 for a 2 ct. Stone that my soon to be wife is in love with! Thanks Jeulia for the fantastic ring.
For about $130 I did not expect top quality, but I did not expect something that looks like it came out of a cracker jack box, either. Need a magnifying glass to read the inscription. Internet picture is larger than actual ring. Rings are made in China, and the quality reflects that. STAY AWAY
I purchased this ring because I lost the diamond from my wedding ring. I love that it's a little different and the width of the band. My only negative is that the stone is a little too big. I wear it without the small band because they don't fit together nice. I've received loads of compliments!
I do not like the ring ordered from you recently. It has a very very cheap appearance. Will not place another order from you.
Hi, Georgia. We are really sorry about the bad experience and I understand your frustration. We have 30 days return policy to let our customer feel comfortable and confident when shopping at Jeulia, if you are not completely satisfied with your purchase, you may return it for a refund or an exchange within 30 days of receiving your order. Please send us a support request to our Customer Service Team so that we can try to help resolve this issue.
My order came on time and the quality of the right was perfect! I didn't really know what to expect since this was my first time ordering from Jeulia.
I will recommend this company!
I couldn't resist but order another one.
I recently purchased one of the 3 ring wedding sets to replace my wedding ring that had been stolen. I was able to find a ring that was elegant yet could be worn with anything & it didn't break the bank! I highly recommend Jeulia for any & all jewelry dreams!
I have bought 2 rings so far, they ship quickly and are even more gorgeous in person! I will be a long time customer for sure!
Love everything about this ring. And love that I could order it in a larger size (I have very large fingers).
My husband surprised me at Christmas with a beautiful Jeulia ring! I was thrilled! I opened the gorgeous black box to find another beautiful black box that held my sparkly new ring! It fits great and I've been wearing it for 6 months now and still get compliments on it's beauty! No one can even tell it's now a real diamond! I feel great wearing it because if something did happen, it wasn't a major investment! Additional perk... It has a fabulous warranty! Thanks Juelia for the great product!
I'm pregnant and my wedding rings don't fit at all (swollen fingers), so I wanted something similar or simply a nice looking ring. I found this and I was a bit hesitant but when I received it through the mail (fast delivery) I was so impressed and excited to wear it right away, and the price made it even better. I very highly recommend it!
I was worried at first it would turn my finger green but I've had it on for almost a month now and I love it. I purchased it because I didn't wanna take my wedding band abroad on a 2 month cruise. I figured this would be a good option. I was very happy the moment I opened the box
I had a problem with a purchase and the response from the Customer Service Department at Jeulia was very fast, very helpful, and extremely courteous! I will be a repeat customer for certain.
I loved my experience from start to finish. Price is great. The ring arrived quickly and in a lovely gift package. Will recommend.
I like the necklace very much, just wish the chain was a little longer. I have bought several, several pieces and I have loved them all!. Great quality.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi, Keneth. We apologize for not being able to meet your expectations. You have actually provided us with a very valuable feedback so that we can correct and improve the quality of our products. Can you please contact our Customer Service Team so we can try to provide you with assistance in this matter until you are completely satisfied? We hope to do more business with you in the near future.