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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Anthony was my representative. HE WAS WONDERFUL. Very patient and helped me to purchase a new ring and gave me easy steps for refund. Your items are gorgeous with amazing quality. Because of your merchandise and the customer service I received, I will buy again and will encourage others to visit your site. THANK YOU ANTHONY
They require a picture & they try to get you to exchange the item. This process is a complete pain in the butt! I will NEVER order from them ever again!
As a customer I appreciate all that was done to help me with my return and exchange in a timely manner. I am so please with the exchange and the rings are absolutely beautiful. Thanks you so much for all of your assistance. Be blessed.
Beautiful and well crafted. I wore it to a wedding and received many compliments. I'll be acquiring more pieces from Jeulia in the future.
I was a little nervous about ordering jewelry of this type on line and from overseas. However, the ring I ordered arrived on time and is absolutely beautiful. I would definitely recommend Jeulia and will probably order from them again in the future.
It's hard to review an item you didn't receive but here it is. I didn't receive my item, thought it was taking too long with the shipping, went to track it and saw it said it was "left at my front door" on Aug 11th. I am really upset as I was home, believe nothing was left, and finally who doesn't have jewelry signed for when delivered. I've attempted to call the company eight time this evening but their automated service told me their line was busy and hangs up. Again, I tried to call them eight times, used different options, and was told the line was busy and disconnected. I can only assume the business was closed but I am not happy at all.
My rings are beautiful and very affordable Come safely packed and fast shipping. Have gotten a lot of compliments on them, glad I found your web site
I received my ring today (infinity round cut) and it looks better than I had even hoped! You never know what you'll get when you order online but... It's beautiful! I love it! I'll definitely be ordering more from them. Kym
I ordered, but before I could check the specifics of my order, it was completed. I'm waiting for clarifying information.
The engagement ring I received is very different from the one I ordered. It's not the same one That was pictured. The middle stone is larger and very glass looking. The smaller stones are far smaller than the one I ordered
Hi Kristina - Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations and extend our sincere apologies. Our representative has emailed you about your order, please kindly check your email box and send a reply. We hope that we could cooperate well so that your problem could be resolved soon. If you have any questions, please feel free to let us know at service@jeulia.com.
Ring is great. Shipping was fast. Site was secure. But the engraving was expensive and is microscopic.
I am again very satisfied with my purchase. This was a ring for my kids sweet 16, she loved it and it fit perfect.
Leslie is the best agent I have ever dealt with in any of my experiences dealing with somebody! Lesley's work is always on target and is always quick to reply with all the correct and detailed information!
My husband bought a ring set for me for Christmas. I have been wearing it for eight months and I can't count the number of compliments I have received. It is of superior quality and just flat out gorgeous. I can't say enough good things about the exceptional jewelry Jeulia delivers. I strongly recommend them.
I once loved my ring. Until it bent. Lost 3 stones. Warranty now expired as just over 1 year. Nothing the company will do. Now without an engagement ring. Buyer beware.
I received the ring in excellent time and it fits beautifully. This ring is comfortable and seems of good quality. Will buy from this company again.
There quality is amazing. The rings are beautiful. Customer service was great. If they came in big enough sizes I would have a ring for ever finger, unfortunate for me I have sasauge fingers. Lol
I purchased a couple of rings off of the website. The person via chat was extremely helpful. I received my jewelry in a very timely manner and I was amazed at how real they look. I worked in jewelry for a number of years and these rings could pass as the real deal with a really afforded price.
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Glenda - Thank you for your feedback and we really value your opinion. I’m also sorry to hear that you were unhappy with our return and exchange process. Our goal is to provide you with the best possible shopping experience. So if you are ever unhappy with anything, please submit a support request to our Customer Satisfaction Team, and we will do our best to help.