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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Looks very nice but does have some sharp edges. Does get snagged on my wool gloves. Bigger than it looks.
Great and easy experience with no hassles and super fast shipping. The ring is absolutely beautiful and I know my wife will we thrilled with it!
Received the ring just a few days after purchased, fast shipping, ordered sz 5 ring and fits perfect for petite on right 4th finger.
Ring arrived in a few days and look exactly like what I ordered... No funny biz great company to shop with!
My husband bought me this ring for Christmas and it was to be delivered December 11th and I did not receive it and when I contacted customer service they tracked it down for me and within a few days it had shown up they were in contact with me everyday checking to make sure everything was okay so I would definitely give them a five star Plus 20 more stars.
The ring is so beautiful the only thing that I wish is that the engraving would have had more room so it could be seen better. Was really happy with how fast it came even with having it engraved. Thank you so much!
The product was not to standard, Customer Service Sucks!
UPS Tracking # * shipped 12/14/2017.
Issue A Complete Refund ASAP
*Information redacted by admin
I have tried to contact them about returning the item and emails are not accepted and never answered. Customer service like that means I won't ever be buying again from your website and I will warn others about your company.
Hi Stan - We sincerely apologize for your bad experience of this order. It seems that you didn't send the email to us successfully, we don't receive any emails from you after searching. And there is no problem to accept other customer's email on our email system, soon our Customer Satisfaction Team will reach out to you so we can look further into this matter with you. Anyway, we will try our best to improve our service and I believe that your questions will be finally resolved. If you have any other questions or suggestions, please feel free to call us at 1-888-219-8158. Thanks.
My wife loved it. Seeing her excitement was more than I expected. She had been looking at all the rings without telling me she wanted one. So I went into her phone and looked at her selection. I ordered it hoping she would love and I nailed it! Thank you
My hubby got me the skull ring. I will never take it off I love it so much it is beautiful. The engraved message was beautifully done. I always get compliments on my ring
I love the quality and craftsmenship of the rings! I will buy more jewelry from Jeulia in the near future! Thanks again!
Good service; great sale on rings I wanted; and timely delivery. My rings are beautiful. I will definitely do business with this company again.
I bought a ring that my girlfriend wanted. Shipping was fast, packaging was very nice. The ring is absolutely stunning. Thanks.
I love my ring, it is exactly what I was looking for. The quality is really good, the shipping was fast and the box that it came in is cool. I had a good experience with this company.
The ring is gorgeous got so much complements for it, been wearing it everyday, such a good quality ring very happy with the product, will definitely be buying more in the future.
I ordered a ring from this company and did not receive it when I try to call customer service to try to deal with the situation I seem to be getting the runaround and at this point they're doing a review with UPS to see what happened to it other than that all I want is my ring
Hi Kathleen - We're really sorry about the bad experience and I understand your frustration. We’re doing our best to make sure customers receive their items as quickly as possible. Regrettably, despite our best efforts delays may still occur due to issues with the shipping company. After checking, the tracking record indeed shows your order was delivered on 6th Dec but you don't receive it, we have contacted the shipping company and they are verifying the location of your package. Please don't worry, our customer service will keep you informed once we get the investigation's result, we promise to offer you a satisfactory solution. Thanks for your patience and understanding.
I got the ring and it was so pretty! Prettier in person than online. It was stolen the next day from a public restroom. I never got to enjoy it.
My husband is actually buying this ring for me for Christmas although I picked it out. When it came in, I had to take a peek and try it on. It was packaged beautifully and it was gorgeous. I didn't want to box it back up for him to wrap it but I did. I can't wait to be able to wear it. It is absolutely beautiful. I will be wearing it in place of my wedding rings of 24 years. They have gotten kind of tight and I need to get them resized and until I do (if I do), this ring set is going to be my happy replacement.
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Craig - We are sorry our product fell short of your expectation and sincerely apologize for the bad experience regarding our customer service. Please rest assured that we will process your refund request as soon as possible. One of our customer representatives will get in touch with you and keep you updated about your refund. Thank you so much for your feedback. This is valuable and will allow us to make improvements in the future to better our product and service.