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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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I love my new rings. The detail is awesome. The only thing I don't like is the engraving is a little small but I can live with that. My first day wearing it and I got so many compliments. It shines nice. True to size. And it arrived fast.
Ring was bent when i took it out of package it was cheap but still not impressed with the lack of quality
My experience was very good quick delivery good service good prices good quality what more can I say but gooooooood
My ring showed up with a stone missing! All over your site you talk about fine quality and inspection and yet Im sending 2 rings back now!
Hi Kat - We apologize for not being able to meet your expectations. You have actually provided us with a very valuable feedback so that we can correct and improve the quality of our products. One of our customer representatives will email you to provide you with assistance in this matter until you are completely satisfied. We hope to do more business with you in the near future.
Best price ever to compare of another jewellery and the quality is amazing my wife loved so much thanks for everything
The ring I got was beautiful fast shipping and even a nice display box was very impressed with the quality of the ring
Ordered ring size 10 as Christmas present and it could not be returned. Will never order from this company again. Return policy not easily explained about custom size ring.
Hi Irene - We are so sorry for the unhappy experience. Please understand that as the 30 days return policy clearly states, the special order items such as those with custom sizes and colors cannot be returned. (Custom sizes are all of other sizes except the following: Women’s Sizes: 5, 6, 7, 8, 9 Men’s Sizes: 6, 7, 8, 9, 10), you ordered a women's band in size 10 so that it is not eligible for a refund. While we cannot accept the return of the ring, we still want to do everything possible to make sure you’re happy. Soon our colleague will contact you via email and discuss this order further, we hope that we can find a positive solution to this issue.
I have recently received two rings which are lab. Created white sapphires and also created emeralds. I have been extremely delighted with both purchases. My latest multi (engagement style) stone ring is absolutely gorgeous and could easily pass for diamonds. These will not be my last purchases from Jeulia Jewelry.
I am very well pleased with the products and I highly recommend this store to anyone who's looking for outstanding quality in service.
Quality is good, it is described and looked like what it showed. Im so glad we went with you all for our ring selection.
I like the special boxes for the juwelere Ilike the presentation of your box the delivery bin great thank you
When I had questions, the representative I chatted with was always so friendly and helpful. And when I ordered our rings, they were delivered quickly and correct ( correct size and engraved right) and a decent price. Very happy customers:-)
My reasons for shopping were specific and special. Close up pictures really helped. Also got good first time buyer discoints. I did expect to be able to use my P. O. box yet the shipment came with no problems.
Love the site all the Ring's are different the only thing I wish you had is bracelets with Baggett's to match the Ring's
Love my ring. I get lots of compliments and the sparkle is amazing. It came very quickly too. Price can't beat it!
I bought myself the ring that looks like a flower. I love it! It took about two weeks for me to receive it. The box the ring came in is perfect too. I'm so happy to have bought this ring. My original wedding ring broke so I needed a new one.
Pretty satisfied, but thought center stone was higher in picture. The set is very pretty however and I will keep them. Will pay closer attention next time. Most likely I will order from them again.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi David - We apologize for your bad experience with our product. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. Please don't worry, rest assured that one of our customer representatives will email you soon to provide you with assistance in this matter until you are completely satisfied.