JEGS

His is one of the worst companies ive ever come in contact with... it has taken me leaving work early twice and 4 different phone calls to the company and also 8 emails to get a bumper returned after it showed up opened and scratched up (deep scratches). Ive left it outside to be picked up to be returned for 3 days now and it has yet to be picked up. WORST experience with a company thus far... no compensation or anything all i got was an apology. Ive lost money from having to leave work just to get it returned... im lucky it hasnt been stolen sitting outside waiting to be returned for 3 days now... having to bring it in and out of my garage everyday so it DOESNT get stolen... would not reccomend this company to anyone...

I wanted to replace my front blinker covers from amber to clear. The after market ones I received looked great, but then to install them was terrible. There is a seam that goes around the whole cover that was obviously heat molded and the melted plastic expanded the cover beyond the specs to fit properly and my bumper got scratched installing them even after i filed the seam down to let them fit, I really had to force them into place.

Ordered wire wheels 8 months ago each time they were ready to ship which were at least three times I I get an email saying they are still on back order and they gave me a new shipping date which never happened. Finally I called the manufacturer and the wheels I ordered through Jegs the manufacturer said they never received an order. Total waste of time and the numerous times I called customer service I was left on hold forever and sometimes the call was dropped with no resolution, these people are useless and I will never order from them again.

Ordered 2 separate parts and neither one was correct. The sales experts have no clue a d the customer service is even worse.

In the past 1 and a half months, i have made 5 different order's. All of them have had issues.!
Radiator support was dented. Chrome on air vent bezels was chipped. Ordered a rotating assembly said would ship in 24 hrs, i paid 2k
And then it says 3 months to deliver. I ordered inner fender well passenger side came scraped and dented. I order another inner fender well
For Driver side. Received another passenger side fender well.
When i called the lady on the phone, told me, O-well its your problem...! Are you Kidding me? $#*!TY Customer service!
So i would have to pay shipping 3 time on the same part $300 in shipping alone.!

I ordered a radiator hose from JEGS that I couldn't find anywhere else. Along with it I ordered a bottle of Water Wetter because I was going to need it anyway when I replaced my hose.
Today I got the Water Wetter, no hose, and no reason why, or any invoice.
So I go online to search why. There is an invoice for the Water Wetter with about a $13 delivery fee. Nothing about my radiator hose. So I called customer service. They said my hose was not in either of their warehouse or in Gates ( the hose manufacturer) warehouses.It's on back order. They estimated time for delivery as10/3. It's August 28, and I can't find my hose listed in any gates catalog. I never received any notice of the back order ( I would have immediately cancelled), then never received notice of shipment of the WW.
So I'm screwed out of $13 shipping for something I could have bought at Autozone. Great business practice. Do you think I'll ever buy anything else from them? I'd give them no stars if they're let me

I have ordered from JEGS in the past without any problems. Well that has all changed now, I ordered a couple of high dollar items from them and have received emails that contradict each other and have tried numerous times to contact them by phone and have been on hold for hours without being able to talk to someone. They have failed to answer any emails that I have sent and it looks like I am going to have to contact my bank to dispute the purchases to get my money returned.
In my opinion JEGS is a FAILED Internet seller and buyers beware! I will never order from them again!
Signed
R McGough, A very Pissed Off customer

Called JEGS and spoke with a Michael who went above and beyond to help me with what I needed. He made sure the part I needed was shipped out today and that I would get it in a day or two. Definitely recommend and I will for sure be ordering from them again.

They lied said they had the part.
They lied said fedex had it.
There is no part two weeks later.
There is no part even in stock now.
So they told me fedex had it at the boarder...absolute bull$#*!.
DO NOT ORDER FROM THESE LOSERS.
It has cost me a bunch of money and time and I NEVER got the parts
They don't deserve the one star.
I have never hated a company as much as I hate these guys.
I was all excited to tune up my truck.
Now I am screwed.
Any other company could have got these parts.
I had to pick the f... bramuda triangle of stupid.
Only in America

Ordered a set of rooms from Foose thru Jegs on 10/10. Cancelled on 12/29 because had not been received. Had to keep calling for status. And when I did, they would call mfg and I kept getting put off 1 month. To top it off, they charged my card on 10/10.

Frist and last time ever trying this place every upset and disappointed I called frist to make sure that they had the part I was ordering in stock because I didn't want to buy them then something happened and they hold your money 3-5 business days the guy I spoke to confirmed that it was in stock so I placed the prefer. 3 days later get a email saying it was discontinued now already waiting 3 days I have to wait 3-5 business days to get my money back I don't recommend anyone to this site

Ps. They didn't even have a replacement item for me smh

Ordered about $300 worth of parts for my square body daily driver. Got an email that says "expected delivery September 7th" today is the 8th, furthermore other parts companies offer several companies for shipping but all they have is FedEx which are notorious for piss poor service. It hurts more when you're on a budget and the company seems incompetent to say the least. I'll likely never order from them again.
Why put an expected delivery if you can't even f**king deliver?

Tip for prospective customers: buy from summit racing, speedway motors, or some other part supplier.

Speedway is an American owned and operated company with almost 80yrs under their belts. They are friendly, courteous, their prices range depending on what you order but we'll worth it.

Summit is about on par with speedway.

On Monday I ordered 2 items. The site said they would ship on Thursday. The following Monday I went to the website to check the status. It said "backordered". There had been no emails from the company to indicate this, but there were a dozen spam messages.

The website offered no way to cancel the order. I called the customer service line and got busy signals 3 times. When I finally did get through, I was put on hold for almost an hour, all the while listening to an annoying prerecorded message touting "Great Customer Service".

To their credit, when I finally did reach someone, she was polite and helpful. She did cancel my order and she sent an email confirmation.

I got a new fuel pump and regulator from jegs regulator was unusable an the pump worked for 15gl of 93 pump gas an they are giving me a hard time about exchanging for a working pump an regulator I will never order from jegs again worst service ever very pissed off about this you will see message from me in more thin 1 place about this either give me my money back or working parts I ordered so far jegs robbed me of my money an parts