FINALLY NDA SHIPPING OMGZ! SUPERVISOR HAS NO ISSUE WITH HELPING OMGZ FINALLY A GOOD CUSTOMER SERVICE OUT OF 15 BAD CUSTOMER SERVICE REPRESENTATIVE! ONLY THE MEN WILL ASSIST THE WOMEN I AM NOT DISCRIMINATING BUT MAYBE SHOULD GET IN ANOTHER FIELD OF BUSINESS BECAUSE THIS IS THE OBVIOUS THAT IT IS NOT FOR WOMEN TO ASSIST IN THIS FIELD AT ALL! THIS WAS A SIMPLE FIX WITH INCORRECT ADDRESS. YES! SOME MEN DO NOT DESERVE THE HONOR OF HANDLING CUSTOMER SERVICE AT ALL EITHER BUT MOST RELATIVES ISSUE IS WITH FEMALES BEING ABOVE ARROGANT! THINKING IT IS HELPFUL WHEN IT IS HURTFUL TO THE RELATIONSHIP OF CUSTOMERS! I WILL GIVE MR. CHRIS HANNA AN A PLUS RATING AFTER ALL I HAVE BEEN THREW WITH OVER 15 DIFFERENT CALLS FROM THE PAST WEEK OR TWO MY VEHICLE HAS BEEN READY AND ONLY AWAITING AN OIL PRESSURE SENDING UNIT. I HOPE THIS PACKAGE VIA NEXT DAY SIT GET TO THE CORRECT INPUT ADDRESS WHICH SHOULD HAVE BEEN ON BEHALF OF NOT EVEN ONE MONTH AGO ORDERING A STARTER AND HYDRAULIC LIFTERS (CROWLERS). MAYBE THE CUSTOMER SERVICE REPRESENTATIVE ANXIETY OR TOO MUCH COFFEE BUT THIS HAS BEEN HORRIBLE AND AGAIN CHRIS HANNA EXT.2225 HAS BEEN GREAT SO FAR. I SHOULDN'T SPEAK FAST ON BEHALF OF THE PREVIOUS REASSURANCES! I JUST HOPE THIS PACKAGE LAND TOMORROW FREE OFF DEFECTS AND I HOPE NOTHING ELSE TRANSPIRE FROM THE PARTS ORDER FROM JEGS ONLY FROM THE SEATS TO BUSHINGS THE ENTIRE CAR ORDER IS FROM JEGS! I APPRECIATE ALL THE ASSISTANCE FROM THE REPRESENTATIVES THAT DID ASSIST AND MADE DILIGENCE IN MAKING SURE TO ASK FOR ADDRESS TO MAKE SURE AND NOT ASKING FOR THE PART MORE THAN THE ADDRESS! HAVE A HAPPY HOLIDAY AND A HAPPY NEW YEAR! IT IS A ONE STAR NOW. WHEN I GET THE PACKAGE AND IT IS CORRECT AND NOT FAULTY OIL PRESSURE SENDING UNIT I WILL SEND MORE STARS. RIGHT NOW FINGERS ARE CROSSED.

Product review is concerning these bolts.
https://www.jegs.com/i/JEGS/555/*******/*******/-1

Extremely disappointed in being R&D for JEGS. I used a set of their "Made in the USA, of quality materials" head bolts in a really nice engine expecting the product to have the quality that other products I have previously ordered and used had. I was expecting a quality product that was well researched and tested and it was garbage.

I followed their instructions to the letter for torque specification and proper installation!
https://www.jegs.com/InstallationInstructions/500/555/555-*******_*******.pdf

I tested the calibration on my torque wrench I used on this build with every torque value change. When I built the engine; I used a stock Vortec truck intake manifold. After 500 miles I discovered a leaking external head bolt on the passenger side. I pulled it, resealed it, re-torqued it to the spec and moved on. Fast forward to now. I have a Vortec marine manifold that I was installing on it for added performance. I built this engine a year ago and put it into service about 6 months ago and have put about 3,000 miles on it. I decided to swap the manifold, that is when the trouble was found. I pulled the driver side valve cover off the gain clearance to remove the manifold. Immediately I am greeted with standing coolant and milk shake oil. I just changed the oil 500 miles ago. I generally change the oil at short intervals while the engine is still breaking in. The oil was nearly spotless 500 miles ago. I started digging into this further and found when I put the socket on the head of the bolt it literally moved. Zero tension on it, I lifted up on the bolt and it had snapped literally in half. Somewhere between that oil change 500 miles ago and removing the valve cover the head bolt snapped and allowed the head to partially lift, allowing coolant into the oil. I drained the oil out of it this evening, there was nearly a gallon of coolant in the milk shake oil. What that means is every machined surface that rides on a bearing as well as the piston rings have not been lubricated correctly or sufficiently. It has also likely damaged the cylinder head and possibly block deck surface from gas erosion due to hot combustion gaskets blowing between the head gasket and metal. I am not happy with this situation at all, given the time and money involved. I have since done some research on head bolt failure and realized that ARP warns of an issue with head bolts that have a washer underneath the head. The washer acts like a bearing and over yields the fastener, causing it to fail. ARP has known about this potential failure for some time, and it is in their instructions. Jeff Smith also wrote an article about saving head bolts and block threads that would have been nice to have seen prior. JEGS merely stated torque the fastener to 70 ft/lbs with thread seal on the bolt and 30wt engine oil under the bolt head. As I said I do not appreciate being R&D for this company or its products. In my eyes this engine will have to come apart and every component checked.

JEGS needs to provide this warning with their product to save someone massive, expensive engine destruction. Absolute failure of a R&D in a product and unless they do something to resolve this, I will never order from them again.

https://www.enginelabs.com/engine-tech/machine-work-assembly/damage-alert-how-to-avoid-pulling-threads-or-killing-head-bolts/

I made a purchase from Jeggs.com on Mon, Mar 14,11:07 PM. On MAR 19th, I emailed JEGGS asking for tracking, where is my order. I received NO response from Jeggs. See attachments for all these emails.

On Apr 4,2022 I received notice it was back ordered "backorder and has an estimated shipment date of 05/13/2022" On Apr 8th, 2022 I emailed them to cancel order it was taking too long! No response. See attached.

On May 16th, after I requested cancellation I received this> JEGS order is currently on backorder and has an estimated shipment date of 06/08/2022

On June 9th I received this> JEGS order is currently on backorder and has an estimated shipment date of 06/27/2022

On June 21st I received this "Your JEGS order is on its way!"

On JUN 27th, I informed JEGGS I didnt receive order!

On JUN 28th, I received an email from Anne Park, stating she would get me a refund
"
Anne Park
Tue, Jun 28,1:26 PM (3 days ago)
To Brian
Hello,

Ok, wanted to double check.

I will get with a supervisor and get approval for a refund.

Thanks, Anne Park"

On JUL 1st, I received an email from Anne Park stating I wasnt getting a refund or replacement.?

Anne Park
07/01/2022
To Brian
Hello,

I spoke with my supervisor and unfortunately, I am unable to refund or reship your product.

FedEx confirmed delivery.

I apologize for the inconvenience. Anne Park."

I have attached screenshots of all emails.

I never received the product and need a refund ASAP. JEGS INVOICE *******

Brian Marshall

Ihave bought alot of parts from jeggs. Last year my husband bought a camaro. H was excited to have all perfect. He ordered cregars.He recieved the front almost right away, however the back cregars just came last Friday. He had kept the front cregars in the box because who would put 2 kinds of wheel on their beautiful classic car. He was gonna put them on his car this week.He was so excited. TRADGEDY STRUCK AN MY HUSBAND PASSED AWAY ON TUESDAY. His friend went to put them on today an discovered in the manufacturing part they were not welded correct., so we could not put it on.We called Jeggsan explained what was wrong an we need to sell the car. They said because he had the wheels more then 6 month they would not replace it.we explained we were waiting on the rear wheels to put all 4 on. We told them we were waiting on the back. They will not replace it. Giving the circumstance we were waiting on the back cregars.SO THEY WONT REPLACE IT, IT WAS NOT OUR FAULT WE WERE WAITING ON THE BACK CREGARS THEY WERE ORDED TOGETHER. NOW WE NEED TO PUT THEM ON TO SELL THE CAR CAUSE OF MY HUSBAND PASSING. HOW LOW IS THAT, THAT THEY WONT MAKE GOOD FOR THE DEFECTED CREGAR, WE WERE WAITING FOR THE BACK WHICH WE WAITED 9 MONTHS. WITH THE CIRCUMSTANCES THEY WONT MAKE GOOD AN EXCHANGE THE DEFECTED ONE WITH A NEW. ONE. HOW LOW IS THAT CAUSE WE WAITING FOR WHAT WE ORDERED. I NEED TO SELL HIS CAR TO PAY BILLS AN I GOT A DEFECTIVE CREGAR THEY WONT MAKE GOOD FOR.WE SPEND ALOT OF MONEY AT JEGGS. IS THIS A PLACE YOU CAN TRUST. ABSOLUTELY NOT.