I ordered a dress and received it Memorial day tried it on, the dress fit ok but the jacket that came with it was 2 sizes too small, plus it didn't even have a size listed inside of jacket, there were no information that came with it. Just the dress. Then I knew this company was not legit. I sent an email and have not received any reply. I should of read the fine print but the dresses on the website appear to look so nice but I should of realize it was only a picture. I want my money back or they need to send me a larger jacket.
I don't even want to give it one star. My mother of the bride was totally wrong. My daughters wedding was ordered in cream and she recv white. I am having trouble with returns. I would not use this site again. The material is not what is shown in pictures and the colors are ugly.
I ordered a dress for a wedding from this site after having had a nasty experience with Dylanqueen.com. I could not wear the dress they sent as it had holds in the netting and creases where the material had been sewn onto the liner.
I asked Izidresses how long it would take and was told the dress would be made in 7 days and shipped. Even though I ordered in on December 29 the dress arrived on January 11,2016. It fit perfectly. I have ordered form Izidresses before and I will never shop else where.
Great service IZIdresses.
This is the worst site ever!
Purchased a dress on this site for a school ball and everything was wrong with it. The straps were different lengths and the bones on the inside were sewn upside down and so high up it was impossible to wear. I then emailed them asking about this issue and the completely ignored me for two weeks. I then get a reply from them saying to send them photos so I did which they came back saying there was nothing wrong with the dress and that they will pay me $15 to get it repaired or I could pay myself to have it returned and they will give me 50% back! These people are scammers and thieves do not buy from them!
I ordered this dress for my Daughters wedding. It is NOTHING like the picture and was falling apart as I was taking it out of the box! Terrible do not order from this site! Way to small also after I took measurements so that the size was accurate.
I ordered this for homecoming in the fall, and it came from china so i wanted to make sure I had everything without being rushed. To my surprise, it arrived in about a week! Everything was just as expected or better except the color. I ordered purple, and it is nearly as dark a purple as in the picture. But the quality of the dress is no less than perfect.And I love this dress fashion style and great price.
So pleased with my dress! It arrived in good time and it fits me perfectly (I ordered it made to measure). It feels like a very well made dress creating an amazing silhouette. I ordered it in pink which is a great color with blonde hair and a bit of a tan! Can't wait to wear it to my graduation ball in September. I would recommend this site to all my friends, and if you are considering buying a dress from here I would say go for it!
The dress was absolutely amazing exactly what i wanted. I bought this dress for my senior homecoming, and fell in love with it immediately. I had to get some minor alterations, but I was expecting this. Follow the sizing guide, for an almost perfect fit. I purchased in gold, beautiful color. Absolutely amazing!
I ordered a dress on the website. What I received was not at all what was ordered. I immediately contacted IZI and repeatedly requested information on returning garment. Astonishingly the responses I have received included: dress pretty you should keep. Insistence that I take photos which I did. Or this quote "and your dress is very beautiful, 95% the same.
So suggest that you can keep this order and you can re-sale to another
People or send to your friends as gift.".
The dress itself is poorly made and of cheap quality. But most important it is not what I ordered! So I will contact the Better Business Bureau as well. My rating is less than a 1.
The dress arrived on time but I give this dress a 3 star rating simple because it was way too big but the length was perfect. Not all people are tall and big built, so I think that they should make this dress with a smaller top and with the same length. Other than that it's beautiful! The color and style are great.
We purchased a mother of the bride gown for my mother. We received her dress and it was about 5 sizes too small, the zipper in the back was not centered, the bust was WAY uneven, and the hook closure at the top of the zipper was broken. They had me send pictures of us measuring it, and said the pictures were not 'clear enough' and that the tape measure was 'too tight'. They just didn't want to see it and will not own up to their mistakes!... so here we are stuck with a $180 piece of garbage dress that they will not take back. They said they hope I can resell it... worst company ever.
Sure wish I would have read these review before ordering a dress for my son's wedding. The fit is not at all a size 10. It is super long, poorly made and again, not at all true to size. The dress does not match the picture. I agree they must try to make them off a picture. I guess I will just have to suck it up and chalk this up to a horrible experience. I read the reviews on their site and just like everyone, was duped into thinking we were going to get something beautiful when all we got was crap. DON'T ORDER FROM THIS SITE!
STAY AWAY FROM THIS COMPANY The size does not match what you order and if you want to return the item, you only received 50% back as refund. Dress jacket was way too small and dress came at least 4" too long. They say to have it tailored and they will pay for it. I doubt that as I could NEVER reach anyone on the phone Their live chat is a joke. You are number eight, for example, and have a 33 minutes wait. It got down to caller number 7 and then said that no one was available. You're instructed to leave a message but can't. Now they want me to send photos of the dress to determine if I am telling the truth. I have never dealt with a company that is so ridiculous. They are a company based in China. I
My dress arrived in approximately a week or two. Upon arrival the dress was just as it was advertised so I was very happy about that. Very well packaged and new! The one thing I didn't like was that the upper body was big for me. And it was longer than knee length. But this is my mistake, I didn't choose the custom size. As a result of that, I had to do some alteration which cost me a total of $45. Overall, my experience was good and I would recommend this site to a friend.
Stay away! I ordered a beautiful wedding dress. When I took it out of the box I cried for an hour because they had made a range of changes. The dress was hideous. When I emailed them they said "we made it more beautiful". I ordered a size ten - when I tried it on the breast area was huge - much larger than the measurements for a size ten dress, I could fit two apples in each breast area. The lace was poorly attached to the dress. Never order through Izidress. What a horrible experience. They will not provide a refund even if the quality is poor.
I ordered a dress using correct measurements according to their size chart. Dress sent to me was approx two sizes too small. Customer Service Dept would not provide me with a return address nor would they provide me with a full refund $120.98). Would provide me with a 50% refund only after I send pictures to them showing how I measured my self. No way was I going to do that. Customer Service then recommended that since the dress was too small, to take it to a local place (at my own expense), to sell the dress or have it altered. REALLY? Lastly, they recommended refunding me $5.00 as compensation and 20% discount on a new order if I keep the dress and pay to have the dress altered. I wish that I had read the comments regarding this company before ordering. I have filed a dispute with my credit card company.
I ordered a dress from IziDresses and was more than satisfied with the results! It was for my son's wedding. I put in my measurements when ordering it on-line. I had a question, which was answered within 24 hours. The dress arrived on time and fit perfectly. The dress was gorgeous! It earned many compliments on the day of the wedding! Thank you IziDresses!
I ordered my mother of the bride dress. It looks nothing like the picture. The stitching is does not line up and to top it off, I can't return it because their return policy is ridiculous. They are from CHINA! I should have read the reviews before I purchased it.
Five of us ordered dresses from this company for our 50th chorus anniversary they all were the wrong size we have called you can't understand what they are talking about the paper work says you can't return it for wrong size. An if you get anything it will be only half of the $160.00. Do not order from this company it is so heart breaking to be disappointed.
Just got my wedding dress and I love it, after reading all the negative reviews I was really scared and nervous, but it is beautiful. The dress is so much more beautiful in person than in the picture! They will email you asking for your measurements. The built in bra is a great feature and really holds the dress in place. The dress is a lace up back and really accentuates curves. I love it.
Answer: I WOULD NEVER ORDER FROM THEM. TRUST ME. I GOT STUCK WITH A DRESS I COULD NOT WEAR AND COULD NOT RETURN. ORDER FROM A LOCAL STORE INSTEAD.
Answer: Sadly, it's just a home address in China. That's what they will give you. I was only able to get the address after I submitted a claim to my credit card to reverse the charges. I created a claim with photos and my order and the super rude emails that they were sending to me. Your best option is to have your credit card company retract payment from them. I shipped my bad garment to the China address just so I could feel I did my part, but they never responded that they received it. I did NOT buy tracking / it was too expensive so I sent it honestly to them and I am sure they got it. Hope this helps :)
Answer: Yes I do. Only because I saved the shipping bag otherwise any contact with them is the other website and virtually impossible I'm not home but as soon as I can retrieve the bag I will respond
IziDresses has a rating of 1.9 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 265th among Wedding Dresses sites.