First off, I am not a internet shopper. I was VERY apprehensive about buying my wedding dress (one of the most important dress purchases of my life) online. But because I'm budget conscious, I decided to give it a go.
I ordered my dress, but continued to window shop online. I don't know why I tortured myself that way, I'm SUPER indecisive! I waited a week or so, then decided to check on the status of my order. At first, it said "processing". I waited a couple of more days, then checked again after getting a text message from DHL saying I had an upcoming shipment. When I checked the site, my order was gone! I panicked! I checked my bank account to make sure they received payment, then used the "live help" link to inquire about my dress. They didn't respond back until the next day (24 hours of impatient agony), but that's a decent response time, nonetheless. They confirmed that DHL was my shipment from them. (((Sigh of relief))). Within that 24 hour window of anxiety, though, I looked online to read reviews of the company that I'd already ordered from. SWEET BABY JESUS... I was floored by all of the negative feedback. I thought for sure I'd was about to be had!
Needless to say, I decided to write this review to counter some of the negativity. Usually when people are satisfied, they enjoy their purchase and move on. But when people are dissatisfied, they shout it from the roof tops!
DHL delieved my package 3 days sooner than they originally said (and sent a text to say they would).
I ordered the dress one size larger because I know when buying things from a Chinese company, they tend to run small. I wanted to be sure to have enough room to tailor it, if necessary. This worked better than planned! They dress fit, perfectly, without the need for alterations!
I bought my dress for a little over $100. In my opinion, it is $100 quality, or better! It's is as pictured... in MY size (I'm def not the size 2 model, but I knew that before ordering).
I'm not sure what other women experienced with this company, but I cannot complain:
-timely response to my inquiry
-delieved within the anticipated delivery time
-great dollar for dollar quality material
-the dress is the dress I ordered
The only reason I will not give this a 5 star review is because of the size chart. If I didn't have a mind to order a size larger, I would probably be a little upset.
Keep in mind, most of the reviews are from Bridezillas! Planning a wedding is stressful and if anything doesn't go as planned, brides tend to make a mountain of a molehill.
I hope this helps!
Did you know that does not matter how bad you dress looks on you, you can never return your order?
Answer: I WOULD NEVER ORDER FROM THEM. TRUST ME. I GOT STUCK WITH A DRESS I COULD NOT WEAR AND COULD NOT RETURN. ORDER FROM A LOCAL STORE INSTEAD.
Answer: Sadly, it's just a home address in China. That's what they will give you. I was only able to get the address after I submitted a claim to my credit card to reverse the charges. I created a claim with photos and my order and the super rude emails that they were sending to me. Your best option is to have your credit card company retract payment from them. I shipped my bad garment to the China address just so I could feel I did my part, but they never responded that they received it. I did NOT buy tracking / it was too expensive so I sent it honestly to them and I am sure they got it. Hope this helps :)
Answer: Yes I do. Only because I saved the shipping bag otherwise any contact with them is the other website and virtually impossible I'm not home but as soon as I can retrieve the bag I will respond
IziDresses has a rating of 1.9 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 265th among Wedding Dresses sites.