IziDresses

I would like to return my dress, the size is redicuously small the tag says 16 and someone has put in pen a W under it... the zipper in the back is twisted and will not pull up, a very pretty dress but I even ordered a few sizes too big for me and it is so small... this product is not useable to me. I was told by JJS house that you have stolen their dress pictures on their site and sold it. This was in an email that I got from them, I bought this with my credit card ending with 3207 and my name Maureen Farrow living ******* 64th Avenue Langley BC Canada V2Y 2N8 my email address is *******@hotmail.com my invoice number is *******-0 and my account number ******* I have contacted my bank and am given instuctions to you to give you all this info and you have 10 days to come and get the dress and I would like my 172.90 canadian refunded to my credit card.

Ordered dress, paid them, then got a call asking for money for "material fee" I have in writing that I did not want the dress altered or tailored, I am a proficient seemstress.
They did not refund my money when I cancelled the order. Then they said they were going to keep half of the money because I did not cancel within 72 hours, I have emails proving I did, and I cancelled because of the hidden "material cost" DO USE IZIDRESS A TOTAL RIP OFF

I'm giving the company NO STARS! This company is a scam. My mother bought a dress for her son's wedding for $150, got a $20 off coupon, and tried to use it thru the transaction, but the price was not discounted. She went thru it the whole way thinking the company would discount at the end but nothing.

When the dress came, there was a red message written by hand on the plastic bag that the $20 discount is taking off the taxes. WHAT TAXES?! There is no retail, no taxes. So that was the first scam.

Second, when my mom got the dress - size 2, the shoulder and armpit openings were too small... it's so tight she can't wear it.

I went on LiveChat to ask if they can send us a size 4 to compare, and they claim themselves as "highly responsible to their clients" but are doing NOTHING to help resolve the current issue.

There were no measurements on how the shoulders and armpit areas would be for the dresses, and they put the blame back on the customer to not have looked carefully. I'm highly upset with this company. You CANNOT trust this company for your important occasions: wedding, milestone celebrations, etc. DO NOT GO WITH THIS COMPANY, or be prepared to spend the money, take the chance of having a few areas of your dress not fit, and they won't do anything about it.

I ordered a very simple dress for my wedding from a website called fabprettydressy. I took my measurements and found that one of the standard sizes on the chart matched what I needed. I ordered the dress two months before my wedding so I had time for a contingency plan if it was horrid. The dress arrived in an envelope from China with a tag labeled Izidresses. I tried the dress on and to my surprise, it fit! The bust was a little large, but I purchased a padded strapless bra to fill it in a little better. The dress had boning in the bodice and some sticky tape along the top to help it stay in place. The lace on the dress was not like the picture, it was much thinner and less expensive. The hem of the dress was sewn and did not have the scalloped edge shown in the picture. The description of the dress said it had appliques and sequins, which it did not. The dress was simply a satin under-slip with an inexpensive lace overlay. Luckily my taste was very simple and my budget was satisfied. Don't expect this site to deliver what is pictured.

I just wanted to express my disappointment in the quality of the product. The material that was used is very chip. I had to alter the dress because sizes run smaller then normal. I ended up paying double because the dress literally fell apart when the mistress attempted to alter the dress. I should have known that, when you read the reviews and you notice that all customers are so satisfied with their orders, it was too good to be true. To start, the colors palate and the color of the dress are different. The web site doesn't allow you to view the dress in the picked color. The hem of the dress was not done at all it was just cut with scissors, it looked sloppy. I wasted money because I wanted to save money. To top it all off there are no full redounds for the dresses, by the way. Customer service bargains with you on the amount of the percentage the can refund forthe dress, because the dress was made to order for you. To send the dress back coasts a lot of money in postage $30. The Customer service is asking you to lie about the value of the dress in order to save on custom charges. The customer service can be only reached via email. Ladies, you are better off renting a dress or buying a dress from a store where you can return without a problem! Please save yourself trouble and order from a normal stores!

DO NOT BUY FROM THIS COMPANY EVER!
If I could, I'd give them a zero. This company is a complete scam and I wish I would have read the reviews before I ever bought anything from them.
The dress I got was extremely heavy when it was supposed to be a lightweight chiffon. The neck collar choked me, the sides were extremely wide and the length was way longer than it should have been. The mid section was so big that the collar didn't even stay hooked in the back. Oh, and did I mention it was a CUSTOM measured dress? We went to a tailor, got measurements, and sent in my exact sizes. I emailed them and I was asked to send them pictures of proof (exactly how they worded it too, they needed evidence like I was lying). So I did what they said. Over the last MONTH I have been emailing a very poor english speaking woman and I have finally ended it with just letting my 200$ going down the drain. You can clearly see how big the dress is in the pictures and they want more proof of the measuring tape around me to make sure it wasn't their mistake. It clearly was and they are just dragging the situation out. I want to do everything in my power to make sure they lose business and don't scam anyone else.

STAY AWAY FROM IZIDRESSES. I ORDERED A SIZE 8 DRESS & RECEIVED A SIZE 4. WHEN I RECEIVED THE DRESS I CONTACTED IZZIDRESSES THE SAME DAY TO LET THEM KNOW THEY SENT THE WRONG SIZE. THEY TOLD ME AT FIRST THEY SENT A SIZE 8 & THEY WERE GOING TO DO NOTHING,. I IMMEDIATELY CALLED MY CREDIT CARD COMPANY TO HAVE THE CHARGE REMOVED. THEN I SENT THE MEASUREMENTS OF THE DRESS, A 31/32(SIZE 4} & MY MEASUREMENTS A 36/37(SIZE 8). IZZIDRESSES TOLD ME TO SELL THE DRESS TO SOMEONE ELSE. I AM NOT IN THE DRESS BUSINESS. I JUST WANTED A SIZE 8 DRESS FOR MY SONS WEDDING. I TOOK THE DRESS TO UPS TO RETURN IT & THE COST IS $130.00. I THEN CONTACTED IZZIDRESSES TO SEND ME A RETURN LABEL BUT THEY WANT ME TO SEND IT THROUGH THE US POST OFFICE WITH NO TRACKING NUMBER AT A COST OF $40.00. THEY ARE TELLING ME THEY HAVE NO SHIPPING LABELS TO SEND ME BUT THEY WILL REFUND ME THE POSTAGE. DO NOT DO BUSINESS WITH IZZYDRESSES. THEY DO NOT TAKE RESPONSIBILITY FOR THEIR MISTAKES. THE DRESSES COME FROM CHINA.

Ordered my wedding dress from Izidress & the quality is so poor it would be laughable if I hadn't paid $300AU. The zip is faulty & the "lace" looks like mosquito net! I emailed them & they kept telling me the dress was beautiful & I should either keep it or sell it to friends! They also offered a $20 credit & told me I should be happy with that because "it is so much money". DO NOT BUY FROM IZIDRESS. As far as I'm concerned the business is absolutely fraudulent, the dress I received looked absolutely nothing like the dress I ordered.

I am marrying my Coast Guard fiance before he has orders to leave, and as a result I only have 5 months to plan this wedding, and since we are having to pay for it ourselves our budget is tight. For that reason I had to turn to the internet to find the dress of my dreams. I thought i had found it on izidressy.com, and I was SO happy when I ordered it and impatiently waited a month for it to come. I had a bad feeling the moment i was handed a small tight bundle wrapped only in plastic. Sure enough, the dress looked absolutely nothing like the picture. Everything was wrong, from the flowers on the bodice that had been replaced with cheap bling and appliques, to the skirt that was bunchy and awkward with skiff chunky netting. The tulle on the bodice that was supposed to be a soft wrap was so thin that you could see the crooked stitched lines on the bodice and skirt through it. I feel so awkward and uncomfortable in it. I sat in it this morning and tried to come up with any way I could to fix it and create the dress I thought that I was buying. But in the end all I could do was cry. I only have 3 months left until the wedding, and no idea what to do. All I'm saying it DO NOT TRUST THIS SITE. Or you will end up like me... Disappointed and defeated. This is not how I was supposed to feel wearing a wedding dress. This site is a scam and the products are cheap knockoffs. Don't trust the pictures!

After I ordered a Mother of the Bride dress I waited about two weeks and it hadn't come yet. When I tried to call the 800 number it was some foreign mans voice on the recording that said something about not being able to answer now. When I finally gave up and got on a chat with a live person they said they would have to MAKE the dress for me...? And promised to send right away. (Oh... and the pictures of nice looking 20-yr olds that are talking to you?... They are fake. The company is based in China.)
When I received the dress it looked like someone had made it overnight while I was sleeping and sent it in a small box. The Iabel IZI Dresses was sewn in crooked and it was constructed very badly.
When I emailed them I told them I did not like it and wanted to return it and get my money back... they wanted me to send a PICTURE of the dress!
After refusing, they emailed back..."If you insist on returning. Here is the return address. (Of course in China) which will probably cost alot to send it back. I am sending it back and the fraud paper from my bank is ready to go if they do not return my purchase amount... Will let you know what happens!

I have ordered my wedding dress in a size 12, Because this is the normal size that i used, After reveiwing there Measurments i notice based on what the website has will not fit me, based on my own measurements, I contacted the company 4days later, and they said they would look into it, Just received an emial today saying they cannot change to the size 16W but can only give me a 16, I am so concerned and nervous this will not fit me

Don't believe a word - the reviews are a set up. I tried to submit the following with a "1" review and the site used "captcha" as an excuse to deny the upload a dozen times. DO NOT MAKE A PURCHASE FROM THIS COMPANY - the return/exchange policy is a fraud:
The dress "fit" measurements described - and was delivered not one day sooner than expected... but the v-neck resides around the throat (no where near cleavage), the "tea length" will hit the ground on anyone under 6', the sleeve circumference of 10" in no way accommodates the normal size 12 US woman and there was no description wherein I would have expected as thick lining to burden this chiffon dress. Beyond that, the return policy is non-existent and the customer service on the chat line had one stock answer: Go to a tailor and spend more money. Anyone know a tailor who can ADD material to a sleeve? It's only use is trash - what a waste of money. I begin to doubt the reviews... which are oddly frequent for one dress. Scam? You betcha!

This company's return policy is ridiculous. We complained about a zipper not working, they told us to put a lubricant on it.

DO NOT DO BUSINESS WITH THESE THIEVES.