Here’s what buyers have asked with answers from IziDresses staff and previous consumers.
31
questions answered
0%
answered within 1 day
Answer:
I WOULD NEVER ORDER FROM THEM. TRUST ME. I GOT STUCK WITH A DRESS I COULD NOT WEAR AND COULD NOT RETURN. ORDER FROM A LOCAL STORE INSTEAD.
By Sue F., over a year old
Answer:
Sadly, it's just a home address in China. That's what they will give you. I was only able to get the address after I submitted a claim to my credit card to reverse the charges. I created a claim with photos and my order and the super rude emails that they were sending to me. Your best option is to have your credit card company retract payment from them. I shipped my bad garment to the China address just so I could feel I did my part, but they never responded that they received it. I did NOT buy tracking / it was too expensive so I sent it honestly to them and I am sure they got it. Hope this helps :)
By Deborah L., over a year old
Answer:
Yes I do. Only because I saved the shipping bag otherwise any contact with them is the other website and virtually impossible
I'm not home but as soon as I can retrieve the bag I will respond
By Cindi F., over a year old
Question:
How do I return this dress?
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