IziDresses

I am so upset with this website i dont understand how people can do this to their costumers... Im getting merried in octuber of this year and i dont have the money or time to buy a dress so i went online and didnt even look at the reviews i purchased a dress and i was really nervous about it...
Today i finally got the dress and im sooo disappointed
Its terrible the worst thing it could happen to me right now
I dont knw wat im going to do i cannt spend more money and after the reviews i read i dont think im getting my money back which is even worse
I have been calling them all day long today and no one picks up...
I send them emails and theg havent repply back
I dont recomend this page, people be aware dont order from this page i wish u guys can see my dress and the actual picture two different things
I just want to cry my $#*! of cuz im getting married in 2 months and i dont have the dress or the money because i just wasted it on this page... I hope they call me i really do

I bought three dresses all for special occasions. I ordered a size larger than I normally do because I thought taking it in would be an easier alteration if necessary. However, none of the dresses were form fitting, so I was not really concerned. When they came, I couldn't even zip any of them up. The top on one is so big it touches my chin, yet it doesn't zip. One has cheap sequins on it that are not shown or mentioned in the photo and description. I have spent $100 at an alterations place trying to fix one of them, and I have just decided to scrap it because it is so ill fitting that I'd never be comfortable. So now I'm up to an over $400 lesson learned. Please don't make the same mistake I did. If you read carefully, the fine print says that they could be one to three inches off in size. Well, that's enough to make it not zip! I argued with them for over a week. I even sent in pictures of me with measuring tape showing my actual sizes and then the dresses that are far from zipping up. They said they would not let me exchange because they made the size I ordered. I said they did not make the size I ordered. These are at least two sizes too small, and the quality of material is very, very poor. These are horrible knock-offs at the worst -- nothing like the picture of the dresses you think you are getting. They finally told me they would refund me $50 of my $323 and I should give them to a relative or a friend. Yes, that is exactly what they wrote in an email to me. Never, never do business with this company. The good reviews you read are most likely false written by them. These dresses look like they are made from cheap materials by a junior high home ec class that the boys have to take and are just rushing to get it done.

We ordered a prom dress of size 2 for my daughter in mid January 2014. Quickly after the store verified the credit card information I received an email confirmation that the order has been charged. Ten days later, another email notified me that the item has been shipped and that I should receive the item via 3-5 days DHL, which I did.
However, the dress came with at least four size bigger and without tag or indication of the true size that is being sent.
I contacted the phone number on the shipment which indicated as in Zhejiang province of China. A man picked the phone, seemed being annoyed, saying he did not know English. While I communicated with him in mandarin, he said he was only an accountant and knew nothing about the product.
I then wrote an email to the customer service at izidresses.com. A lady responded next day saying the factory was at Chinese New Year break and that no one would respond the email. Please contact them again 5 days laster. So I did resent the email expecting a response. Now two weeks passed, I still have not hear anything back from email or phone.
I decided to call their "24-hour" phone line, *******307. Of all 5 times of dialing throughout a day, only to hear the phone recording saying "the person you are trying to contact had temporarily powered off the line, please try your call later."
I then tried to communicate through 'live help' and got a position of #18 for an estimated 69 minutes wait. I kept the live chat window open for a good one-hour time. Finally I was approaching #5 with 33 minutes more wait, then the window changed to a message submission form saying the operator is currently not available.
As frustrated as I am to get help from this site, I strongly recommend the customers to stay away from this site. If you do, please read the return policy. You would find it's nearly impossible to get your money back no matter what you try.

I bought a dress from izidress not so long ago. The dresses looked really pretty on the photos and the prize was also good ( the prizes were said to be reduced from 580$ to 95$). First of all it was said that the dress is going to be send to me in 5-8 days, which was not true, it was at my place a lot! Later. When i opened the package i was seriously shocked! The dress was completely difeferent as it looked on the photos, not only a bit. Since the dress was for prom and it still costed quite a bit for me i still tried it on. The outcome of trying it on was worse than i imagined. When i had the dress on it looked even more awful than i already thought. The size was wrong (even though i measured it throughly) the pattern looked completely differnt, the fabric felt awful and it didn't fit in the slightest. The dresses come from somewhere in asia and you will never see your money that you spend on the dress again. I would never reccomend buying a dress from there you will only be dissapointed. Hope this helps a bit and sorry if i made some mistakes since english isn't my mother tongue.

I ordered my dress on April 5th, before ordering my dress I did something I think most of the people that give these bad reviews didn't I READ! It obviously says that it takes 2 weeks of tailoring and 3-4 days of shipping soo when I ordered my dress I did the math my prom is May 2 soo I had plenty time I emailed them and told them exactly when I needed my dress after visiting this site and getting all worked up and they emailed me back instantly I constantly checked on it they ALWAYS RESPONDED again if you reaaaaddddd! It states there office hours! Long story short my dress is beautiful it came in April 20 so it took 15 days which is earlier then the estimated date it's absolutely gorgeous also to the people complaining about them selling knock offs umm duh! They are selling 500 $ dresses for 200 like come on what are you expecting but to all people doubting if they should order a dress from here or not go ahead they are great remember to calculate the days leading up to your event and how long it should take them to be done with it and email them they always respond!