IziDresses

If I could give them zero stars I probably would. Ordered a dress 5 sizes too small. The will not let me return it. Return policy is the WORST. They are unhelpful as well. I called to figure out what to do. They want me to send a picture of myself in the dress that is too small. WEIRD! No way will they get that from me. I would never ever in a million years order from them again! If they would just dedicate to having customer friendly policies (ie having quality costumer care, dresses that are the correct size, not cheap material) they might actually get return customers. Instead they leave person after person angry.

Do not buy from this company, I was very naive to place an order. The garment is poorly made and smells. I already know what to expect from the other comments when requesting big a refund. I will file a claim with the FTC and also complain to Google. When searching, these companies always come up first in the search results Google should put a stop to this. My only alternative is dispute the charge with my credi card company as others should do.

It was just horrendous to deal with this company. I ordered a clearly tea-length dress and received and over-sized gown! I am 5'5 and I would have needed 4 inch heels just to keep it a gown and not have it touch the floor. My husband is 6 ft. Tall and it would have touched the ground when measured up to him. I had to have tea-length for a wedding I was in. Communication with this company is so insane. I was not able to get a phone number and talk to a real person. All was through email. They said their "factory" has the measurements and they were right. They asked for pictures. I sent pictures. They said showed to factory and nothing they can do it was built for the right length and should have been tea-length. Just no talking to them. I think it is a Chinese company as they said the cost to send back to them internationally would be more expensive and advised I sell it on my own. In the end they refunded me $40 on a $165 purchase. Will NEVER buy from them again! Be forewarned. I didn't listen to the reviews and here I am.

I ordered a dress for my son's wedding, but the wedding was cancelled so I cancelled the order before it was shipped. When I contacted them, the dress was suddenly in shipment to me. In their email, they said they would work with me in returning it. That was the last contact I had with them. I have called, emailed, tried to have "live chat" (that's a joke) so many times, but no response. I wished I had taken the time to read the reviews before I ordered. Once you receive your shipment, you only have 3 days to return it, but if you can't find where to return it because you're being ignored, then you've violated their 3-day return policy. There is nothing good about this website or company. I would avoid it at all costs. I'm going to try to work with my credit card company to see if there's another way to get at them.

I wish I had read these reviews before I ordered--the dress ordered was very cheap looking and not to my expectations at all. The sequins were glued on and you could see the glue around the sequins. I asked for instructions for return and they basically would not take the dress back--best offer was discount for future order--I may be stupid but I am most definitely NOT that stupid.

Last year I wrote a review that I had ordered a champagne dress and received a red one. It took me over a dozen emails until I finally stated I was calling my credit card company to get the correct color sent. Threaten them with that and they will act. However, when I got dress number 2 it was sewn poorly and looked absolutely horrible. I could not imagine my daughters wedding pictures having this dress in them. So, I cut my losses, went to Dillard's and bought a beautiful mother of the bride dress. Izi wanted me to pay to send dress 1 Back to china. Nope. Not going to happen. And I didn't. They didn't want to pay for it so I now have not one but two ugly dresses! This company is a nightmare. If you get what you order the dress will be so poorly made you will not want to wear it. Again I say STAY AWAY!

DO NOT ORDER FROM THIS COMPANY. DRESS ORDERED as hunter green and it arrived as turquoise and trimmed in sage. Yes that's what I said. Pictured as all one color and came as two unexpected different unmatching colors. Also, the stitching quality is terrible, irregular and off the edge on the hemming. Also came with a gray stain in the center of the dress front and inspite of giving accurate measurements, it came 6 inches larger! And they barely speak English as the tell you they will not refund your money and that you are wrong in your assessments of the dress. I learned my lesson -I will not buy from a site I cannot verify products are made in North America. This is substandard junk!