I ordered an evening dress from them. It was hideous! The quality was poor, didn't look anything like the picture shown AND the most unbelievable thing is that they refused to let me return the dress. They do not care about the $200 I spent. They are not concerned about customer satisfaction. They told me I could resell the dress or give it away! So if that doesn't bother you, buy from them!
Purchased a dress for a wedding didn't fit right and the quality was nothing as described, I asked for a refund they wrote back saying "Give it away for Christmas if it doesn't fit you" and they never replied after, Terrible service, not happy at all. Highly not recommended.
Do not be fooled by these people. Ordered dress custom made to my measurements,
Dress does not fit properly and came in the wrong color. The only thing it is good for is a Halloween costume for one of my grandchildren. Also wasn't too pleased with it being crammed into a small envelope.
Do not order from this site! The dress that I received was too small, held together by strings on the shoulders, had gaudy plastic gemstones glued on, and was made with fabric that resembled a clown costume. When I tried to return it they demanded a picture of myself to prove that they made the wrong size. This is a foreign company and they will not let you return yor item. I wish I had read these reviews before I ordered, if so, I would never have ordered from them.
Disappointed Mother of the Groom
I ordered 3 pairs of shoes back in September... have never received them... and cannot get my money back... they have stopped answering my emails... what a horrible company to deal with. SO NOT A HAPPY CUSTOMER... never again... will never recommend them.
This dress is incredibly amazing and beautiful! I wore it to a cocktail/ ball uni event and the amount of people that commented on it and said how gorgeous it was made me feel like a princess. I had to have it taken in as it was too big (I really should have done the custom measurements) but it was cheap and so worth it! The colour I ordered was ivory but seems to be more of a white.
This company is now called wishpromdress.com. Don't order anything from them. It is a scam. The dresses don't look anything like the pictures and you will never see a refund. It's a shame there are companies like this (China) that try to ruin your wedding day.
Run for the hills from this company! I am another review that will let you know their dresses are really bad rip-offs of real designer dresses - so their website is really misleading. You think you will receive the photo that you fall in love with, then you will receive a junky copy that is wrong fit and even totally different color than you ordered. I am astonished at the good reviews as I did not have same experience. Their return department will just tell you your new dress is a "noble color" so they want you to keep it. I did't order NOBLE. VERY BAD COMPANY.
I ordered a dress for my daughters wedding and followed their measurement guide and the dress was huge. They refused to return it after they made me send them embarrassing pictures of how it didn't fit. If I could give them a zero star I would.
When i first bought my dress, i had no clue what kind of things were being said about the site. After reading reviews about a week later, i went in to full panic mode knowing i could not get a refund and would not have time to find another dress.
I should've waited it out instead of buying another dress. The one i got from this company came, and i was pleasantly surprised. It wasn't EXACTLY like the picture, but that is to be expected because designer dresses are extremely difficult to replicate.
Anyway, the dress I ordered came within the time advertised, in the right color and size. The only complaint i had was a small spot on the very bottom (being hemmed off anyway) and i had to cut off some strings from the beading. But other than that, the dress was fine. So if you're looking for cheap dresses and are willing to take a risk, go for it.
I was very skeptical buying this dress, but I gave it a try anyways, and I don't regret it. The dress really exceeded my expectations. Very happy with this dress.The little bow has these little pretty gems in it and the ruffles at the bottom and pearls around the chest and waist area in the little flower designs are just stunning! The material is delightful, they shipped early and arrived promptly. Very well made good workmanship - fits very well. Thank you.
DO NOT get anything from this Website... it has been 29 days & I still havent received my Dress... pathetic communication is through web chat and they are never there... the perfect Dress ended up never happening... maybe I was a unlucky one however absolutely shattered... a total scam... please get your Dress made from a Dress maker... i ended up having to borrow from a girlfriend... not my ideal dream for my perfect day... so thanks for ripping me of & not sending me what I paid for, absolutely disgusting company... and still waiting if I get anything... if someone was standing in front of me from that Company, they wouldnt be standing for long, absolutely heart broken, nightmare forever.:-(
I ordered for my daughter for prom. Looks, in real life, exactly as posted. Good fit. The color is perfect (we ordered mint green). IZIDRESSES was very helpful in the process, and open to questions about the making of the dress and the shipping time.The dress is long, so you can wear big heels with it. The seller is fantastic to work with. I told her I needed the dress within one week and she rushed it to me. Many Thanks!
Purchased the dress which was to small. Contacted them and so they said it is made using US measurements. I don't see that being true. They wanted me to try the dress on and send a picture, but how could I if the dress does not fit. They said to take measurements and then send pictures of those. This company should let customers know when they are ordering that the clothes come smaller and you should order two sizes bigger. I will never buy anything from them again and should know that the US sells the same dresses. What they get you with is the cheaper price but in the long run you pay more if you still need to purchase another dress. They also told me to sell it in my local market. What business does that to a customer. BAD BUSINESS DO NOT BE FOOLED.
I wish so badly that I had read all of these review before ordering. They are ALL right! Ordered a dress that looked beautiful online. It was so small that my daughter could barely zip it. They told me to have it altered. Helloooo, how do you "alter" a dress that is way too small? They refused to refund my money. Stay away from this site! Listen to everyone! I will be calling the Better Business Bureau too!
The reviews on their website is absolutely bogus! They do not stand by their return policy (50% refund nor cost for re-tailoring as stated). The dress came in the wrong size. The live chat basically offered no resolution. Consumer assumes all risk! Do not buy from this website. It is a ripoff.
Please do not waste your money ordering from this company. The dresses I ordered doesn't look like the images on the site, the material is poor quality, too short, looks cheap and will need alterations. The dresses are horrible! My daughter's wedding is in 9 days. It took 20 days for the dresses to arrive so now I have 9 days to purchase a dress. I should have known something wasn't right, the dresses arrived in a package the size of a small pillow (two dresses). If you are unable to contact the company or the company refuses to given you a refund, contact you credit card company and initiate a dispute... Do not let them take your money without fighting back. Wish I had read the reviews before ordering.
I read the reviews after I ordered my dress and was very alarmed. I could not reach anyone by phone and it took forever to hear from someone. Finally, an email was received. Lack of communication is because they are in China. I finally received my dress and it is absolutely beautiful, it is exactly like the picture. I would use them again, but I would make sure to order very early.
If I could give 0 stars I would. This site is a brides worst nightmare. The dress don't look white. The quality is the cheapest material they could use. They have you under the impression tjat you will wait 12 days but you only wait 5 and when you get the dress it's nothing like the picture. I was so made and contact them several times to be told that they can only refund me 8 dollars. Are they a joke or what. I already contacted my credit card company and hopefully I could get a full refund. Had I known they were making this dress in China I would have never ordered it. I am mad at myself for not checking the reviews on this site. Lesson learned because for now on I'm checking all reviews.
I went to my seamstress to get my dress hemmed and she ended up having to do a lot of other work as well, it is still not perfect due to the poor sewing job they did. The customer service there is terrible and there is no way they will take it back. The wedding is less then a month away so it will just have to do, makes me sad though because it is my only daughters wedding and I wanted to feel special for it, not have to wear a make do dress..
Answer: I WOULD NEVER ORDER FROM THEM. TRUST ME. I GOT STUCK WITH A DRESS I COULD NOT WEAR AND COULD NOT RETURN. ORDER FROM A LOCAL STORE INSTEAD.
Answer: Sadly, it's just a home address in China. That's what they will give you. I was only able to get the address after I submitted a claim to my credit card to reverse the charges. I created a claim with photos and my order and the super rude emails that they were sending to me. Your best option is to have your credit card company retract payment from them. I shipped my bad garment to the China address just so I could feel I did my part, but they never responded that they received it. I did NOT buy tracking / it was too expensive so I sent it honestly to them and I am sure they got it. Hope this helps :)
Answer: Yes I do. Only because I saved the shipping bag otherwise any contact with them is the other website and virtually impossible I'm not home but as soon as I can retrieve the bag I will respond
IziDresses has a rating of 1.9 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 265th among Wedding Dresses sites.