Receive the dress I ordered fairly quickly. I was very pleased with the quality of the construction and fit. I've since ordered from them again and would recommend their clothing brand to anyone as it looks just like the picture and is well made.
Well, I ordered a mother of the bride dress on Saturday. My account was charged twice. The bank says I have to come in to file a complaint, even though it's obvious I got charged twice for the same transaction. These people seem like thieves. Stay away.
I bought this dress from my prom because it was absolutely beautiful. I didn't expect it to arrive so early but it only took 10 days from the day I ordered it for me to get it! Everything was exactly like in the picture and the measurements were perfect! I didn't need to change a thing! Just a heads up, the colour is a bit light than in the picture but it was still nice! Overall, beautiful dress, nice quality, professional workers and exceptional service!
This dress is beautiful. I‘m 5' 2", 125 lbs, and the fit me perfectly. It is low cut at the bust.The beading of the gown came as a nice surprise. It was nicely done and fit perfectly as expected.The only thing I would note, is to be sure to check the size chart on the left. The dresses do run small, but if you pay attention to the size chart provided it was spot on.
The lace detailing on this gown is absolutely exquisite. This dress is my dream wedding dress and is beyond beautiful in person. I am 5'6" and 125 lbs and using the measurement guide the size 4 fits perfectly. The dress drapes beautifully and feels so comfortable and light on. The only negative thing I could think of is that it is a little long in length for my height but this can be easily fixed.
The dress not made to size, not well done, looks nothing like online picture, No one will answer your call or communicate with you, and they did not state the dress was being shipped from China. This has nothing to do with the order if it was made correctly, skirt too long, top too tight, I will not buy from them again.
It came in less than a month after ordering and I ordered a standard size. I did go up a size since I was right at the measurements of one size.The dress fit perfectly! The pattern under the bust looks a little cheap in comparison to the picture but still the overall beauty of the dress made that a very small issue.It's a great and comfortable dress. Also great if you're trying to hide a tummy.
Even if the dress I ordered had fit, which it didn't. The sizing guide is ridiculously off. The dress did not look anything like the picture and it was very poorly made. Parts were made of cardboard. A very upsetting and costly mistake. Don't like them take advantage of you too. I fought with them for weeks and they refuse to take it back.
I was very pleased with my purchase. The dress arrived exactly as described color and size before the agreed deadline. Throughout the process kept communication with the seller who was very attentive. Lacked clarity regarding shipping. But we communicated so well, he answered all my questions, therefore i am very pleased with the dress. I advice to buy here very much! Big thank you!
This dress looks amazing on and is even more stunning in person.The mermaid style was perfect for me. I was so pleased with this dress it was so flattering and gave me such nice curves.The sash was just the right touch. Easy to put on and comfortable all throughout the ceremony and reception. Not to mention I felt like a princess the whole day!
I ordered it in brown for my son's wedding in September and while it is slightly darker than I anticipated, I am still very pleased with it.The style of this dress flatters your shape.It fits like it was made for me. Just check the size chart, I did and I ordered what was my measurements. The flowing skirt does not wrinkle and is very light weight.
I am just now reading all these statements from people very unhappy about their orders! I also, have been trying to reach this company about a dress I recently ordered for my daughters wedding. No one responds to my emails or phones. I'm calling my bank tomorrow to file a complaint. Thank goodness I've not received my dress, yet. I hope I can get this handled soon. I also hope someone puts this company out of busniess, please don't order anything from them.
Beware if your think you are ordering a nice beautiful dress YOU ARE WRONG!
Read all the reviews we seem to all have the same story
They are very hard to reach and put you on ignore quickly
Dresses are made of cheap material and a second graded can sew better REALLY!
I ordered a dress I liked on the site for one of my bridesmaids, however 20-30 mins later I changed my mind and decided I would not go with that particular dress so i emailed them and asked them to cancel my order. A representative wrote back a day later saying that my money had already been debited out of my account and my dress was in production- how convenient for them! I told them I did not want the dress any more and they wrote me an email back saying that they would take $20 off my order. Sorry but this is not good customer service and is pathetic! Stay away from this company. They are shams!
I was abut worried at first reading some of the negative reviews but once I got it I was over the moon. When it arrived (fast shipping btw), it fit perfectly! Also, I think the quality of the dress is great--the beading is a little fragile, but that's to be expected (and it comes with spare beads for repair).
My dress was a disaster. It was very poorly made and totally unwearable. I even paid the extra $25 for custom made. It was a very expensive waste of money as it cost me almost $360. I feel embarrassed I was taken advantage of- there is nothing professional about the dressmaking on this rag. Don't be fooled by their photos on their site. I really believe this is a scam. DO NOT buy from these people- they certainly can't sew!
This is an absolutely horrifying company. My 74 year old grandmother bought a dress from Isidress.com and was sent the wrong size. When we asked them to exchange it for another size they FLAT OUT REFUSED. I am completely disgusted at their actions and the way they treated, and spoke to her during our call to customer service. They actually told her to try and resell the dress on her own. We cannot let this company continue with their business!
I ordered a dress, for a wedding. Shame on me for not reading return policy. Kmart would have had a better made dress. As their return policy is $50 stocking fee, and return shipping cost about the same, (you are shipping back to Suzhou, China) my $150 dollar dress was a lesson learned. Fabric quality and sequins (what you find on Christmas ornaments) are less than reflected in photo. I sent email same day to request return information and was told I got what I requested. True enough. However, wish I was writing a review for great customer service. Then, I could have considered purchasing again. Sewing quality is fair about $1 store quality. I have sewn for 40 years so I am learned in this trade. I will suck up loss of money. BUT want to warn others, you dont get what you pay for. I am not saying dont use them. I am saying use caution and if its for a special event, then NO I say stay away.
DONT BUY FROM IziDresses... I recently ordered a Mother of the Bride outfit from this site. It arrived and was nothing like the picture. It came with sequins which were not on the website picture nor the correct colour, it puckered and wasn't sewn correctly. I am unable to wear the item. I have tried several times to contact the customer service however they offer me either a 50% refund and state that the postage will cost me so much money and they may not receive the package, and if they don't receive the package they won't refund anything or I can take a $30 refund. The item/s cost me over $160... maybe they can't do math. I am now taking this up with my bank fraud department as they're trading illegally and advertising items they don't produce. I'd suggest to stay away if you don't want the same disappointment and headaches I have had throughout this process. IziDresses is terrible.
Should Have Known Better! Had I researched this company and peoples' experiences before placing my order I would have saved much time and money. To refer to the dresses as "knock-offs" is actually generous. There is no way that the dress I received resembles in any way the dress I ordered from the picture on their website. The fabric was not as pictured and the color (a soft lilac on the website) was psychedelic like. The length was 10 inches longer than as pictured and the shape of the dress (including a built in overly ample bra!) was totally bizarre. The armholes were too small and the side zipper did not close because the dress was improperly sized. If you can get past the total waste of money spent, the dress is good for laughs. We had a party the other night and convinced one of the guys to put on the "ugly" dress (as we now call it). What a hoot! But laughter aside, no self-respecting drag queen would be caught dead in an izi dress!
Answer: I WOULD NEVER ORDER FROM THEM. TRUST ME. I GOT STUCK WITH A DRESS I COULD NOT WEAR AND COULD NOT RETURN. ORDER FROM A LOCAL STORE INSTEAD.
Answer: Sadly, it's just a home address in China. That's what they will give you. I was only able to get the address after I submitted a claim to my credit card to reverse the charges. I created a claim with photos and my order and the super rude emails that they were sending to me. Your best option is to have your credit card company retract payment from them. I shipped my bad garment to the China address just so I could feel I did my part, but they never responded that they received it. I did NOT buy tracking / it was too expensive so I sent it honestly to them and I am sure they got it. Hope this helps :)
Answer: Yes I do. Only because I saved the shipping bag otherwise any contact with them is the other website and virtually impossible I'm not home but as soon as I can retrieve the bag I will respond
IziDresses has a rating of 1.9 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 265th among Wedding Dresses sites.