iYogi

Hi, I am an Ex-iYogi Employee, iyogi has not paid it's employees for last 6-7 Months and is under Millions of Debt. The company has now resorted to Fake/Unethical/Incorrect Sales. There are only couple of employees now who are left. The only person responsible for this is the CEO Mr. Uday Challu. They have brought us to such a state that quitting was the only option left. Nice tactics Mr Challu not to pay your employees and bring them to such a stage that they quit in pain, while you live your life lavishly. You are pathetic and dirty beyond words.

I had problems with my computer's anti virus from Total Defense. Total Defense referred me to iYogi where I was told I needed a one year service contract to fix my computer. I paid $169.99 for the one year and iYogi destroyed my computer. They locked me out of it & shut down my computer. I tossed the computer out & have been without one for over a year. This June iYogi automatically renewed my service of $169.99, without my authorization. I contacted them for a refund & was given a confirmation number & said 7-10 days the money would be back in my bank acct. No refund yet. Stay away from this company & believe all of the negative feedback from this site.

Iyogi scammed me... I'm embarrassed I fell for it. Said they charged me, for a service I did not apply for. Said in order to uncharge me I had to fill out a form. Only accessed by them. I told them I would not allow them to share my computer and they agreed but then they did. Got all my info and then transferred $4790 into my checking, instead of $470. Tried to get me to buy gift cards to pay them back. Spent the whole day fixing my computer id's and bank accounts. These guys are from India, and I surmise get off on ripping people off cause they have small $#*!s. Peanut size. I'm not trying to be funny. These people are the scum of the earth. The lowest on the food chain. Stay far far away from them and don't be stupid like I was. They did not succeed as someone clued me in to the gift card scam. I only hope they read this, these infectious low life men with peanut size $#*!s. Please, stay away from iyogi. All there emails, there phone numbers all disappeared. Their final comment to me was they would wipe out all my bank accounts. I pray that karma follows them for what they put me through. I only gave them one star because apparently I have to pick one to review but they don't deserve even one. Shame shame shame on you.

I have been a customer of IYOGI online computer repair since their start in 2007. IYOGI's expertly trained Microsoft certified technicians provide the expertise to fix all your computer problems. Once becoming a member, you have access to a computer expert 24/7, seven days a week. Without a doubt, IYOGI has saved me time and money by fixing my computer issues online. I can attest that IYOGI is by far the best online computer repair service on the market today. Become a member and when problems arise, call IYOGI and set back while they repair you computer. They are the best.

IYogi tech support looks you right in the eye and lies to you. Their off shore tech support team doesnt address the question you ask, and push you into taking over your computer, then installing their scan software, and mislead with facts. I spoke on two successive times with their teams, and see they are well trained tactically to upsell their tools. Really they are a revenue center. It makes Norton, Apple, HP look like fools.

A few bigger questions though: Do big brands know/care what's going on when they out source security-intensive tech support offshore? Are offshore companies exploiting our underbellies, and ripping our passwords, account numbers, other data?

I dealt with iYogi 4 years... Last year they talked me into buying 5 years of service plus 3 years of their "Tech Genie application. They have received all my money (close to $1000 over the 4 year period)... Then, (after they had my money $539.98 (2015), they changed their available days and times of operation from 24/7 to Mon-thru-Fri, 6AM to 5PM which conflicts with my work times! They cannot contact me and I cannot contact them with these new times; I have asked for a pro-rated refund, however, they don't know me now! Advice: Do NOT buy or have anything to do with iYogi or any of their products and/or services or you will lose your $money and your temper! Please listen to this warning... Thank you, "iYogi taught me a lesson & I have finally learned it well!" NO STAR

Last Oct. I paid for one year of tech service. In Nov. I was billed a second time for the same service. After several calls and they finally admitted the error. After no refund for the second billing, I disputed the charge on my AMX card. After no response from iYogi they reversed the charge.
Today iYogi called me for a check up on my computer. Then he told me that my service had been canceled because of a charge back that I requested. So I paid for one year and got one month of service.
I am to tired of fighting with them to try to reinstate the service.
Do not do business with these crooks.

When the so-called "gurus" at one of my ISPs (also my DSL provider) could not reslove my problem, they sent me to iYogi. Everybody there treated me with courtesy and resolved my problem with on call. For my hundred seventy simoleons, I get 24/7 assistance in removing software and other problems. Sure, they're in India, but so what? I get a year of polite and competent assistance. And my computer was full of junk files and long running programs that were slowing me down, and eating memory, and this was the best and easiest way. I'm as contented as an oyster under the dock of a cornmeal mill.

I have been with IYogi for at least 5 years. Don't know what I would do without them. I have found their services to be of the utmost value to me. You see I am a senior citizen and am not as computer literate as I would like to be, and the technicians at IYogi understand my lack of up to the minute knowledege about the computer and computer terms, and they go out of their way to help someone like me. I highly recommend their services.

I had a problem with one of my laptops not being able to print. I was referred by Epson to the iyogi website. I was badgered to pay for a years subscription but managed to get by with a two-time tuneup. After the repair was made the problem still existed so I called again. The second time I was nagged again for a years subscription. I was able to get the problem solved but they charged me again for a second visit even though it was still the initial problem. My repair would have been less expensive through another website. Don't waste your money at iyogi.

I spoke to an IYogi support person as my files were Encrypted after they accessed my computer. They called me back and I asked if they had the key to Cryptolocker, he would not answer the question but wanted access to the computer.
I continually asked if they had the key as I didn't want him on my computer again. He would not answer the question and hung up.
WARNING
DO NOT LET THEM ACCESS THE COMPUTER AND DON'T USE IYOGI SUPPORT.

I want to recommend the tech named Preeti, who helped my 72 year old father when he called to fix a problem that had cropped up when he was using my desktop. Accidently he deleted the picture folder where i had saved all my pictures. That was a lot of data aprox 10GB of pics which i was saving for past 10 years. She fixed the problem and recovered the folder. Me and my father are impressed. I already have a subscription and will recommend iyogi services to my friends as well.