I dealt with iYogi 4 years... Last year they talked me into buying 5 years of service plus 3 years of their "Tech Genie application. They have received all my money (close to $1000 over the 4 year period)... Then, (after they had my money $539.98 (2015), they changed their available days and times of operation from 24/7 to Mon-thru-Fri, 6AM to 5PM which conflicts with my work times! They cannot contact me and I cannot contact them with these new times; I have asked for a pro-rated refund, however, they don't know me now! Advice: Do NOT buy or have anything to do with iYogi or any of their products and/or services or you will lose your $money and your temper! Please listen to this warning... Thank you, "iYogi taught me a lesson & I have finally learned it well!" NO STAR