iYogi

The worst customer service I have ever had. The customer service representatives are rude and arrogant, and the technicians are ignorant.
The TechGenie security doesn't work properly.
You cannot reach the technicians when you need assistance, they just put you on hold for an hour or two and then, disconnect.

I purchased $800 worth of service from IYOGI 4 yrs ago. It was suppose to last 5 yrs. I quit using them 1 1/2 yrs ago because of poor service and them shutting down. Well they have called me almost every day and sometimes 2-3 times a day since, at all hours of the day/night. I've asked them nicely to quit calling, I've yelled at them rudely to stop calling, asked to be taken off their call list, I've talked to them in jibber jaber nonsense language, told them they have the wrong number, that I don't have a computer, let them talk to air, told them about Jesus and all liars go to the lake of fire, you name it. It has become a household thing when we see their number come up what our next approach will be and we have become pretty creative. Sometimes we just start telling them about lotions, dr appts and body ailments and give them no chance to speak. They will eventually hang up but they still WILL NOT quit calling back... Never, never, never have any dealings with these people. Once you do there is no end...

My experiences have been mostly positive. It's just when my computer acts up for the least unexpected reasons, issues that really shouldn't be going on like some that seem to me to be the smallest of problems. Then it's time for me to call. They are mostly willing and able to help me out and they usually do. My issues though are really wonders to me when I keep on getting them back. Whatever the source is that causes my pc to get them I'm assured the technicians will try the best that they can to resolve the issues. They are adamant in doing so. They are a very reasonable priced organization and support guiders that I'm happy to turn to. Well that is my review on how the support has been there and helpful to me. Thank-you.

After spending 100 dollars; they did not give us any support even I called them many times and they put me on hold and finally they disconnected my call.

Finally, they called me for renewing the fees for an upcoming year and when I explained their performance of a whole year and then suddenly tech used bad word & told me; from which country I belong from? And he said; oey main janita hoon tujhey!
I was shocked (I discussed with my other friend who belongs from India and he said that; it is just like street thread).

I was surprised! I think this company running by trained marketing street peoples nor educated peoples.

My suggestion for all peoples; Please take care from them, they are calling from different numbers and harras you from different viruses and then they selling their products. (Same thing in Indian movie "Hello") Be careful. Don't rely on beautiful websites and don't waste your money with time.

My experience with iYogi had bean ameaningful one for three reasons. First when I call them theyare always there to respond tome. Second the hel they provided to me is more than effective as they try not only to help me with my technical issues, but would also teach me how to use tis machine as a tool. Last but not the least they characteize themselves with their patience and professionalism. I would recomend anyone to do business with them.

Recently, I bought a HP laptop and I had an issue regarding logging in to the system. So, when I searched in google for HP Support Center I got this website iYogi.cc in my search results thought this is HP Support Center and called them and explained the issue. They have asked me to pay 149$ for resolving the issue so that I would get free service for an year. I politely said to them I would need to think about this and told them I would get back to them. But they keep on asking me to opt for the service which I am not at all interested suddenly they started talking rudely when I said no.

I remember the girl name who spoke to me 'RAMA' the worst Service Support Center agent that I ever spoke in my lifetime.

I would rate -***** if at all those are available.

I have been with iYogi for a number of years and find starting in 2015 that their Techs do not know what they are doing and each Tech has a different answer for you that requires you to buy more of their products in order for them them to do their work; They never complete the job and promise to have a supervisor call (they never do) to fix the problem. I could go on and on with the problems and lies I have had with them.
If I ever visit India I will definitely go out of my way to have a face to face with them.
BUY USA!

I yogi has been available to me 24/7 to help me through every conceivable problem I have had with my 3 computers over the last several years. I went through the nightmare of the new WIndows8 (which I consider the worse operating system I have ever used. IYogi reconfigured the OS and made it user friendly and showed me how to use it.

The site is a fraud and a scam. I was directed to iYogi.com by CA Technologies because I thought that my new computer with Windows 7 was running a little slow. The self proclaimed "experts" at iyogi convinced me to let them log in remotely to analyze the problem. They very quickly found hundreds of "error files" and "error folders." Since those "error" files and folders were "obviously the problem," the experts deleted "all of the files and charged me $169.99 for their trouble under the assumption that I might need their "expertise" again. My computer immediately crashed and became inoperable. About the same time my computer became infected with hundreds of Trojan Horse viruses. Upon further investigation by a real expert, I discovered that all of those "error files and folders" are ABSOLUTELY ESSENTIAL for the operation of Microsoft 7. I had to do a complete System Restore to undo the damage.

Iyogi promised to refund my money. After over two weeks, I have yet to see a refund. I have contacted them 4 times now and get the same answer, "your refund has been processed, but I don't know what happened, you will get it in 72 hours.

Save your time and money