iYogi

Used this service for 2 years. Just OK- always wanting to sell more products. Have received at least 3 calls a week for over 2 months advising they are either not compatible with Windows or they are no longer supplying product and must refund money. They wanted to get bank information - no way. I have removed program from computer but they still call and say they must gain access to computer to clean up computer so it operates properly and to increase security. I told them to send me a refund check. They can't /won't do that and will not apply a credit to a credit card. Computer works fine without their program.

If I could give zero stars or negative stars I would. This is possibly the worst company I have ever dealt with. They are all scammers, cheaters, and persistent on making life miserable with contacting me constantly after I initiated the first call to them. I am sorry that I ever did and now blame Apple for suggesting them. They are trying to refund me $299 and want to get into your computer to do so. I have never paid them $299 so I know they are full of crap. After going online recently I now know that there were hundreds or even thousands of others that are having the same experience. STAY AWAY from this crooks.

I had no problem with my computer in 2015 when I received a call that said it was from Microsoft. I was told I had a virus and before i knew it I was authorizing someone from IYogi to take over my computer. After being shown online bogus lists of virus on my computer I then lost $200 for a protection contract. Then I had trouble with my computer. After taking it to be de-bugged to a local Tech I was told this was all a hoax. Every day now I receive a telephone call from them even though I have told them do not call me again. At this point it is harassment. I intend to report them to the FDC.

I had a contract with Iyogi for a couple years. Then a couple years ago they informed me they could no longer honor the contract. They did not, however, refund any money. I am now getting calls purporting to be Iyogi employees wanting access to my computer so they can refund my money. I do not believe they are Iyogi employees, but scammers taking advantage of the Iyogi lawsuit. I simply tell the scammers that if they are Iyogi employees then they know my address so just send me the money, and hang up.

I keep receiving calls from iYogi every day saying they will refund my money, but I have to go www.teamviewer.com/en to get my money back. I refused to go to their site and I said to them if you are going to refund my money, just refund my money, you have my address and phone # and just do it, and they hung up the phone on me.

I've been an iYogi customer ever since Dell refused to extend services on my desktop computer nearly 10 years ago. I never regretted that decision. Throughout the years, iYogi support is always available every time I had a problem, whether it was a computer virus, or a Windows upgrade, or a disk crash. Moreover, I don't think any tech support service in the U.S. can and will ever match iYogi's pricing. The 24/7 service at iYogi is provided by college trained computer science majors, and software engineers. They are truly professionals. I hope iYogi will remain as a customer-oriented independent company, and not get swallowed up by a big company only interested in squeezing more money out of their customers and their own staff. Good job, iYogi, and good luck!

Not being a computer geek, I have found iYogi to be invaluable in maintaining and keeping my computer running at maximum efficiency. They are easily available online or by phone at my convenience. Though they are based in India, language has not been a problem since most of the communication is online and not subject to accent. Pricing seems reasonable, and there are no hidden charges.
My only complaint, the reason for 4 rather that 5 stars, is that they often try to sell additional services during service calls. They are by no means insistent, but I personally find it aggravating.

Iyogi has protected my computers for 10 years or more. With their link right on one's computer, they respond within minutes, and always quickly corrected any problem I had, They even resolved problems which were nothing more than my lack of knowledge on running various programs. Compare that with my experience with what may be the well known computer support team I somehow got trapped into even though I already had Iyogi. I thought, "well I will try them" and did so Three times. Each time was three to five hours before they contacted me, and not one of those times did they correct the problem. At least one of those times, I analyzed how to correct it, and did so myself after they signed off. I simply could not possibly be in business if it were not for Iyogi, and with them I can work securely 16 hours a day, with only an occasional problem for them to correct. Thank you Iyogi. J. W. Smith.

Their closing words are, "Good Karma" and that is what I have had since I subscribed to iYogi in 2009. Without exception, they have solved every problem I have had for six years, and some of them have been very challenging. I depend on iYogi to provide, install, and configure all my software and updates, including security protection. Their technicians are competent, polite, patient, and (best of all!) only one click away on my Support Dock at any time, day or night. "Delicious!"

I have found IYogi to be very helpful to me. Most techs are more helpful than others, working hard to resolve the problem. Some of them are way too pushy when it comes to trying to sell me more services, and I have at one time had a problem with one tech forcing me to renew my contract before he would help me even though I still had several months left on the current contract. But later when I complained, a supervisor talked to me and compensated me by giving me extra months on my contract. It is extremely important that Iyogi be available to help at all times as they advertise. Several months ago during an urgent problem with my computer, I could not get a tech -- instead a woman came on the phone and gave me incorrect information and could not resolve the problem. She told me they were trying to handle a great many calls at that time and a more qualified tech would be available later. This only happened once. Overall, I am pleased with the service and thankful it is there for me.

My experience with iyogi was as I expected. Every time I have a panic moment with my (lifeline) laptop, iyogi comes to the rescue. Professional, knowledgeable, polite technicians always make you feel at ease and remain calm and courteous throughout the whole experience regardless of how long it takes to solve the problem. I tip my hat to the iyogi staff, specially the technical geniuses! When ever my laptop gets an attitude, all I do is contact iyogi... and problems are solved!