website thubmnail of iYogi
How would you rate iYogi?
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Florida
2 reviews
2 helpful votes
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I love iYogi Care
July 22, 2015

In the past year I had several problems with my computer, and getting the excellent help from iYogi was critical for my performance. To me, the most outstanding tool they have/use, is taking charge of your computer and do their work, while you can do something else, or just look in awe to your computer while they work.

Date of experience: July 22, 2015
GB
1 review
0 helpful votes
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I Yogi technical support
May 12, 2015

I have always had excellent service from I Yogi. They are extremely helpful and nothing is too much for them. They go out of their way to help you and always solve the problem. I have been a customer of them for six years. I can't recommend them enough and don't know what I would do without them for my computer problems.

Date of experience: May 12, 2015
Texas
1 review
0 helpful votes
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Great service each and every time...
March 25, 2015

I worked at IBM and have forgot more about PCs. Then I remember. But having someone else, this skilled, tune my system is worth what it costs. I have upgraded my operating system through them, and purchased a backup system also. This saved me both time and money.

Date of experience: March 25, 2015
GB
1 review
0 helpful votes
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Excelent
May 9, 2015

I had a 100% faith on iyogi and of course their tech. Department and their excellent manors also their knowledge about computers is best in the world for personal like me. Their politeness towards the customers is very good.

Date of experience: May 9, 2015
Rhode Island
1 review
6 helpful votes
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After two full hours, I finally was able to get everything straightened out. I wanted a one year contract, but got an incoherent reply telling me that was not possible. Had to speak to three different people. I speak only one language, but I am not in customer service. People were difficult to understand. I now find that a friend had a similar experience. Would love to get out of contract.

Date of experience: July 21, 2014
New York
1 review
7 helpful votes
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SCAM ARTISTS!
January 19, 2016

Just got a call from *******901 and they tried to talk fast and tell me my computer was going to crash... asked for his name and number and then they hung up... SCAMMERS! Don't let them into your computer!

Date of experience: January 19, 2016
Arkansas
1 review
1 helpful vote
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TECHNICAL ASSISTANCE FOR MY COMPUTER
April 21, 2015

I have been a customer of IYOGI for about 4 years. They have always been able to get things back on track, but sometimes it takes longer than I would prefer which sometimes results in my waiting too long to ask for their help. Their technicians are always very courteous and for the most part are knowledgable

Date of experience: April 21, 2015
New York
1 review
5 helpful votes
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Yogi helped when no else did...
July 29, 2015

I purchased a Asus notebook, with built in Windows. Windows was expiring, and I did not have a disk, nor, would Windows allow me to use the key code.
After getting no help from the place of purchase, Microsoft, I was directed to Yogi, and their tech dept. was a enormous help. Yogi found problems, I didn't know I had. The price was reasonable, the help, invaluable.
Thank you Yogi!

Date of experience: July 29, 2015
Massachusetts
1 review
0 helpful votes
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Info on Iyogi performance
March 21, 2015

I have been with Iyogi for the past several years and I would give their
Performance with me a triple A. All of my calls for technical support has been
Satisfied on the initial call. I find that their technicians have been very professional and their knowledge with their system is first rate. I am glad
To give this Iyogi review and may they continue to hire their technical
Support team with the same professional ism as their current team.

Date of experience: March 21, 2015
Mississippi
1 review
1 helpful vote
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IYogi service
April 29, 2015

I have used IYogi a little over 5 years they have fixed my problems many times. All I have to do is click the live help icon or call on the phone. I have not had to take any of my computers to the shop or have anyone to the house since joining. They ave been a very good investment and time savor 24/7.
Rayne

Date of experience: April 29, 2015
Florida
1 review
0 helpful votes
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Great Technical Support Anytime!
March 22, 2015

The iYogi technicians have always helped me with any issues on my computers both big and small. They have updated my systems, removed viruses, corrected malfunctions, and just about anything you can think of. The technicians are very good at resolving all of my issues. They are well trained. What is fantastic is they do it all via network and it is easy. You don't have to call a computer technician and wait for them to come to your home and charge you a fortune or take it to a repair shop and be without your computer for a week. I would highly recommend you try them. I have been using them for over a year and they are great!

Date of experience: March 22, 2015
Ohio
1 review
0 helpful votes
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Unmatched customer service
April 19, 2015

I have been a subscriber to iyogi tech support for many years now. There tech support is unmatched, and the courteous and friendly tech representatives are truly passionate in what they do. With 24/7 support, iyogi has, without a doubt, set the standard in delivering exceptional tech support for customers worldwide. That is why I continue to be a loyal customer year after year.

Date of experience: April 19, 2015
Canada
1 review
0 helpful votes
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Congratulations
April 1, 2015

I have been a customer of I Yogi for many years. I am not very knowledgeable about computers but I use the computers daily. I Yogi helps me with technical and software problems. Their technicians are friendly, expert and efficient. I get them to optimize the computer and clean the files monthly. When I have a problem I click on the live help icon and within minutes their techs are available and soon after the problem is solved. I recommend I Yogi to those needing expert help with the convenience of remote expertise.

Date of experience: March 31, 2015
Georgia
1 review
0 helpful votes
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I have been a satisfied iYogi subscriber for over seven years. It is the best computer related investment I have ever made. Unlike a local technician at $50 an hour, who always finds some reason to need to be there for that 2nd hour, iYogi is available 24 hrs a day, 365 days a year, on an unlimited basis. Having an IT technician like iYogi is also like getting a free computer education. I always learn from my friends at iYogi while they are taking care of whatever problem or service I need at the time. You can ask them any question you have and they will explain the answer to you. Not only that, but they can also install new Operating systems, Microsoft Word, external hard drives, REMOTELY!, in addition to providing a superior virus protection service, scanning and optimizing your system and many more services. I have told my CPA about iYogi and he too is now a satisfied subscriber. I sincerely recommend iYogi. You won`t regret it, I promise! Sincerely, Robert, Avondale Estates, GA.

Date of experience: March 25, 2015
Illinois
1 review
0 helpful votes
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Great Assistance
March 22, 2015

I signed up with iYogi about a year ago as I was experiencing problems with my desktop computer. The technician solved my issue and I was pleased with the service. I have signed up for one year and I have received regular assistance with general maintenance of my computer. The technicians always do a super job and go the extra mile in solving problems and preventing future issues. I do not know of any other technical service who can do better. IYogi cares about the customer and that goes a long way for me.

Date of experience: March 22, 2015
Colorado
1 review
1 helpful vote
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I love it!
March 26, 2015

I have subscribed to iYogi for a year now, just renewing, and can say it has been a life saver at times. One time I called as I could not get my laptop to cooperate with what I wanted it to do and although it took 4 hours to fix, it saved me days without my computer if I had to take it to a shop to be fixed. The iYogi techs are very thorough and very helpful to say the least. Kudos to all the techs! I use it daily on little things and monthly on bigger problems. Great bargain for the price!

Date of experience: March 26, 2015
New Jersey
1 review
1 helpful vote
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I used this service to install antivirus software on my laptop. Due to a poor internet connection on my end, I spent two hours on the phone with a representative trying to get auto-renewal charge deleted from my account and trying to get the softball installed. After the antivirus software was installed I noticed I had a double charge for services on my credit card. When I called back and explained the double charge, the company said they had to wait 48 hours to conduct an investigation even though it just happened. After the 48 hours, I did receive my refund. I will say while the service can be slow and hard to understand at time, my antivirus software has kept my laptop safe.

Date of experience: October 16, 2014
Maine
1 review
10 helpful votes
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I had IYogi for 3-4 years, at first you had to stay on the phone and try to understand them, then they took control of your computer, they did a good job, the, everytime you used the serviced they wanted money for something, then I heard they went out of business, I wanted some money back, they called many times each day. Today, I talked with someone named John Carter? With an Indian accent. Wanted to give me $250 back, when he was putting it into my account, a mistake, put in $3250, then wanted me to go to Walmart to get a moneygram to return it. I told him to just take it back out, couldn't do that. Well I'm not going to send a moneygram, I called the police and my bank. Tomorrow I am changing the account number but leaving his $3000 in the old one. Keeping the $250.00. Little $#*!s, just a bunch of thieves and when it started, they were good and did a good job.

Date of experience: January 5, 2017
California
1 review
0 helpful votes
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Excellence
March 30, 2015

Iyogi has thus far provided only the finest service for home computers that I have ever encountered. It is superior to several computer shops to which I have taken my computer(s) and the individuals I have had the pleasure to deal with have been professional, patient, competent, and extremely polite.

Date of experience: March 30, 2015
New Jersey
1 review
3 helpful votes
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This is a scan
December 19, 2014

This is a scan. They get you yo allow access into your computer
Under the guise of fixing it. Then they tell you in
Order to fix it you have to. But their Ive year ir five year plan. If you don't, they still got all your computer information. I lost mail and probably a lot of persinal information.
Don't let them fix anything or keep you on the phone!

Date of experience: December 19, 2014

Overview

iYogi has a rating of 3.1 stars from 294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iYogi most frequently mention computer problems, technical support and many times. iYogi ranks 5th among Computer Repair sites.

service
47
value
44
shipping
25
returns
26
quality
42